Printed in China
Designed in the U.S.
v1. 11/2021
Warranty Information
All product names, trademarks, and registered trademarks are
property of their respective owners. All company, product,
and service names used in this document are for identification
purposes only. Use of these names, trademarks, and brands
does not imply endorsement.
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted
by Southern Telecom, Inc. to the original consumer purchaser against defects in
materials and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar
model of equal value if examination by the service center determines this product is
defective. Products received damaged as a result of shipping will require you to file
a claim with the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse,
improper installation or operation, lack of reasonable care, unauthorized
modification including software modifications such as the installation of custom
firmware. This warranty is voided in the event any unauthorized person opens, alters
or repairs this product. All products being returned to the authorized service center
for repair must be suitably packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED
ABOVE SHALL APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES
AFTER THE EXPRESS WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS
WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH
RESPECT TO THE PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR,
REPLACEMENT, OR REFUND OF THE ORIGINAL PURCHASE PRICE - AT
DISTRIBUTOR’S SOLE DISCRETION - ARE THE EXCLUSIVE REMEDIES OF THE
CONSUMER. IN NO EVENT WILL DISTRIBUTOR OR ITS MANUFACTURERS BE
LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE OR
CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR
LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR RECORDS) CAUSED BY THE
USE, MISUSE OR INABILITY TO USE THE PRODUCT. EXCEPT AS STATED HEREIN,
NO OTHER WARRANTIES SHALL APPLY. NOTWITHSTANDING THE FOREGOING,
CONSUMER’S RECOVERY AGAINST DISTRIBUTOR SHALL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT SOLD BY DISTRIBUTOR. THIS WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL CONSUMER WHO
PURCHASED THE PRODUCT AND IS NOT TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of
incidental or consequential damages or allow limitations on warranties, so limitation
or exclusions may not apply to you. This warranty gives you specific legal rights, and
you may have other rights that vary from state to state or province to province.
Contact your authorized retailer to determine if another warranty applies.
