Magtek ExpressCard 500 страница 6 Скачать руководство пользователя

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1-2 Description of the printer and its functions

- Output hopper

- Cover opening button

- Card input feeder

- Control panel

- Manual card feed (option)

- Carrying handle

- DB-9 connector (option)

- Power cable socket

- USB socket (std)

- Ethernet socket (option)

Control

button

End of

ribbon

Cleaning

No cards

Cover

open

Содержание ExpressCard 500

Страница 1: ...ntactless smart card personalization all in the fastest flat card printer on the market The ExpressCard 500 personalizes cards in bulk or individually for sophisticated premium quality edge to edge pr...

Страница 2: ...Its products include secure card reader authenticators small document scanners PIN pads and card personalization and issuance systems These products are used worldwide by financial institutions retail...

Страница 3: ...nt head 23 Help 24 Warnings and Diagnosis 25 Diagnosis Help 28 Troubleshooting 29 Poor print quality 30 Partial or Incorrect printing 31 Freeing jammed cards 32 Replacing the cleaning rollers 33 Repla...

Страница 4: ...r guide is to guide you step by step through your printer and how it works Take some time to read it in order to better understand your printer and its features and to save time during installation an...

Страница 5: ...printer is returned without its original packaging and components are damaged in transit these components will no longer be covered by the warranty You will be charged for new packaging for shipping...

Страница 6: ...ut hopper B Cover opening button C Card input feeder D Control panel E Manual card feed option F Carrying handle G DB 9 connector option H Power cable socket I USB socket std J Ethernet socket option...

Страница 7: ...7 K Card turnover area L Magnetic encoder option M Cleaning roller N Card thickness adjustment gauge O Thermal print head P Serial number label...

Страница 8: ...indicating that the printer is working properly If the control panel does not light then either installation has not been carried out correctly or the printer is not working properly Check the instal...

Страница 9: ...acturer s warranty for the printer For optimum print quality MagTek recommends that the printer is fully cleaned every time the ribbon is changed See the Servicing and Maintenance section of this manu...

Страница 10: ...rder to preserve print quality Do not use cards that have been damaged folded embossed or dropped on the floor Keep your cards protected from dust Loading the cards 1 Remove the card feeder 2 Turn the...

Страница 11: ...is complete cards are delivered into the output hopper found on the left of the device This output hopper is de signed to collect the printed and or encoded cards The printer is equipped with an outpu...

Страница 12: ...e printer accepts cards between 0 25 mm and 1 mm thick The factory setting for card thickness is 0 76 mm Adjusting card thickness through the feeder cage 1 Remove the card feeder from the printer as s...

Страница 13: ...pressing on the opening lever then tilt the cover up 2 If necessary remove any ribbon inside the printer Then adjust the thickness of the cards used by moving the lever from right to left to the desi...

Страница 14: ...ab Choose Manual feed from the Card management input menu and select the desired output method from the menu The manual card feeder is installed as follows 1 Remove the card feeder from the printer as...

Страница 15: ...d to do so by the installation program For the connection procedure see the section on Connecting the Printer Follow the installation procedure scrupulously Some versions of Windows and Macintosh requ...

Страница 16: ...ou print a test card when first using the printer and keep it This card records information such as the model and serial number which you could be asked to provide if you call technical support Graphi...

Страница 17: ...ty for maintaining card and ribbon products used by the system QwickCards com is accessed from any PC with an Internet Explorer browser and attached IPAD device An IPAD is a PIN entry device with a 3...

Страница 18: ...e environment on the print head or on the cards Users must take all necessary precautions to insert only clean cards free of dust deposits or foreign bodies into the machine The frequency and quality...

Страница 19: ...riggered after a certain number of cards have been inserted depending on the model of printer that you have see table below You should proceed with the routine cleaning of your printer as soon as the...

Страница 20: ...ter cleans the feed rollers the cleaning rollers and the print head 1 Remove the card feeder from the printer as shown 2 Using the lever set the card thickness to the MAX position 3 Remove any cards f...

Страница 21: ...cover 7 Remove the ribbon as shown on the diagram 8 Close the cover and check it has clicked shut 9 Hold down the control button on the control panel for one second Cleaning starts 10 The used cleani...

Страница 22: ...r particles from the cards before printing Recommended cleaning cycle whenever the ribbon is changed Servicing accessory cleaning wipe Follow the procedure below 1 Open the cover and remove any ribbon...

Страница 23: ...rint head we recommend that you regularly clean the print head whenever the ribbon is changed using the cotton buds supplied by MagTek You must also protect the print head and its components from any...

Страница 24: ...the tube until the end of the cotton bud is impregnated with alcohol 2 Open the cover and find the print head 3 Gently rub the cotton bud from left to right along the print head for a few seconds 4 Cl...

Страница 25: ...gs and diagnosis Although the ExpressCard 500 was designed to work independently keeping user involvement to a minimum it may nonetheless prove useful to gain some familiarity with the main warnings 4...

Страница 26: ...rts with a new card The card feeder is incorrectly installed No cards in the card feeder The cards are not flat The cards are stuck together Press the control button for one second the process will re...

Страница 27: ...ntact MagTek for assistance The magnetic strip is facing the wrong direction in the feeder The encoding type is incorrectly configured HiCo or LoCo The encoded data does not comply with ISO 7811 stand...

Страница 28: ...the control button once the light flashes 7 The test card is printed in a few seconds in color if a color ribbon is fitted in the printer or monochrome if the ribbon is monochrome 8 The printed card...

Страница 29: ...it Make sure you are using the power supply unit supplied with the printer 3 Check the USB cable Check that the USB cable is connecting the printer to your computer 4 Check the ribbon Check that the r...

Страница 30: ...Print head dirty or damaged Clean or replace the print head Blurred image The ribbon is not correctly fitted Check that the ribbon is correctly positioned in the printer Poor ribbon synchronisation O...

Страница 31: ...on be tween the computer and the printer Try using another cable of the same type 3 Check that the printer is clean Clean the printer especially the cleaning rollers See the maintenance section 4 Chec...

Страница 32: ...is more than one card always push the top one first 3 Replace the ribbon then close the printer cover 4 Press the control button on the control panel for one second To prevent card jams 1 Check that t...

Страница 33: ...servicing along with an immediate environment free from dust or other particles ensure a lengthy useful life Nonetheless the print head may sometimes need to be replaced MagTek has designed a unique...

Страница 34: ...ctive print head 1 Open the printer cover 2 Locate the print head 3 Press on the metal part found at the bottom as shown on the diagram in order to free the lugs from the holding fork then remove the...

Страница 35: ...or visible 3 Connect the cable into its socket making sure it is the right way round Do not use any force as this part is relatively fragile 4 Turn the head so that the logo is visible be careful the...

Страница 36: ...9 004 00048 the command to be entered is Pkn 179 004 00048 If the print head kit number is not entered correctly printer malfunctions may occur and the warranty may be voided Step 4 Cleaning the print...

Страница 37: ...are is stored compressed as a zip file which you will need to extract 4 Then double click on the file in the directory in order to run the firmware installation program 5 When prompted by the program...

Страница 38: ...on the file for the corresponding print driver 3 Accept the download then save the file in a directory on your hard drive The firmware is stored compressed as a zip file which you will need to extrac...

Страница 39: ...ue color Printing modes Color sublimation and monochrome thermal transfer Advanced color management system for top quality photographs Edge to edge printing Double sided printing Integrated ribbon sav...

Страница 40: ...ds1 Card format ISO CR 80 ISO 7810 53 98 mm x 85 60 mm 3 375 x 2 125 Card thickness From 0 25 mm 10 mil to 1 mm 40 mil Double sided printing recommended from 0 50 mm 20 mil Card feeder capacity 100 ca...

Страница 41: ...fault setting of high coercivity HiCo unless otherwise requested when placing the order Location of the magnetic encoder The magnetic encoder is a module fitted in the factory The read write head is l...

Страница 42: ...lick on the Send button previously execute encoding to run the encoding cycle Automatic extraction is used to encode magnetic strip cards from applications under Windows such as Word for example A tex...

Страница 43: ...haracters Track 1 210 ppp1 Alphanumeric ASCII 20 95 2 793 Track 2 75 ppp1 Numeric ASCII 48 62 2 403 Track 3 210 ppp1 Numeric ASCII 78 62 2 1073 1 bits per inch 2 Except for the character 3 Including t...

Страница 44: ...n the smartcard is positioned underneath it and is pushed mechanically upwards The programming sequence for a smartcard is always carried out before the printing Use only smartcards compliant with the...

Страница 45: ...points 1 C1 V c c 2 C2 reset 3 C3 clock 4 C4 reserved 5 C5 ground 6 C6 Vpp 7 C7 I O 8 C8 reserved 9 C9 ground when the chip is switched with the contact station A sequence of commands must be sent via...

Страница 46: ...ealer for further information Location of the antenna or the encoder including an antenna By means of a specific command the card is positioned close to the antenna such that the card lies within its...

Страница 47: ...a COM port on the computer DB 9 Connection Pins RS 232 signals 1 Not Used 2 RxD 3 Txd 4 Not Used 5 Not Used 6 Not Used 7 RTS 8 CTS 9 Not Used A sequence of commands must be sent via the printer s int...

Страница 48: ...052 Gold Monochrome Ribbons 1000 93400051 Silver Monochrome Ribbons 1000 93400054 KO Monochrome Ribbon 500 96700022 50 Cleaning Cards n a 96700025 Single Cleaning Cards minimum order of 13 n a 9670002...

Страница 49: ...to the warranty service location and to use the original shipping container or equivalent MagTek will return the product prepaid via a three 3 day shipping service A Return Material Authorization RMA...

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