8 Troubleshooting
If the Unit does Not Perform Properly when Operated as Instructed in this Manual,
check the following Troubleshooting Tips and All Connections Once before calling for Service.
Power
No Power
●
Make sure that the AC outlet supplies the proper voltage, plug another
electrical appliance into the AC outlet to ensure that the AC outlet
operates normally.
●
If a Power Failure occurs, Unplug the AC Power Cord for 1 minute to
allow the Unit to Reset Itself.
Remote
Remote Control keys or Remote itself does Not Work.
●
Do NOT press more than one key at the same time.
●
Ensure that no keys on the Remote Control are depressed and move
freely.
●
Re-insert the Batteries with their Polarities (+/–) as indicated.
●
When there is an Infrared-equipped device near this Unit, it may interrupt
the Remote Control Signal from this Unit.
●
Make sure that Nothing is Blocking the Unit's Remote Control Sensor
and the Remote Control is Pointed at this Remote Control Sensor.
●
Press and Hold any Key on Remote Control toward a Digital or Cell
Phone Camera. The Remote Control is working if you confirm a Flashing
Infrared Light through the Camera. Some Dual Camera Cell Phones may
have an IR Filter in one of the Cameras.
Universal Remote Control does not work properly.
●
Refer to the user manual of the Universal Remote Control for the
MAGNAVOX code.
Picture
Power is On but No Screen Image.
●
Check whether the Connection for the Antenna, Cable or Satellite Set-
top Box is Connected Correctly.
●
Check whether All the Cables to the Unit are connected to the correct
Output Jack on your separate Device like Blu-ray Disc / DVD Recorder.
●
Make sure that the selected Input mode is connected to the working Input
jack.
●
Check if your computer is NOT in Sleep Mode when the Input Mode on
this Unit is in PC mode. Tap any Key on the Computer Keyboard to Wake
it up.
●
Check if the correct Input Mode is selected by pressing
SOURCE
or using
CH +/-.
No Color
●
View other TV channels. The problem might be limited to the
broadcasting station.
●
Adjust
Color
in
Picture
settings.
p. 7
Picture Poor
●
Adjust
Contrast
and
Brightness
in
Picture
Settings.
p. 7
●
For the Best Picture Quality, watch “High Definition” wide screen
Programs. If the HD content is Not available, watch “Standard Definition”
Programs instead.
You see Pixelation on the Screen.
●
When the capabilities of the Unit exceed the capabilities of the Digital
Broadcasting, the signal will be increased to match the capabilities of the
Display on the Unit. This may cause Pixelation, Noise or Trash.
Unusual picture appears and the TV does Not Operate.
●
Press the Power Key first. If it Does Not Solve the Problem, then Press
the Keys on the Remote Control in the Order shown below to change
the Unit to the Live Mode.
SLEEP
PICTURE SIZE
Sound
No Sound or Distorted Audio Sound is heard when using the HDMI-DVI
connections.
●
If the HDMI Cable is plugged into an HDMI-DVI adaptor Cable connect
the Adaptor Analog Audio L/R jacks into the Audio L/R IN jacks.
Refer to
For PC Input signal
p. 8
Incorrect Audio Sound is heard when using the HDMI-DVI connections.
●
Make sure that the Analog Audio signals from the HDMI-DVI device are
connected to the Analog Audio Input L/R jacks.
Refer to
For PC Input signal
p. 8
Sound Intermittent or No Sound.
●
Check if the Audio Cable is connected into the Unit correctly.
You Switch to a Different Input and the Volume Changes.
●
This Unit will Memorize the Volume Level from the last time you adjusted
it.
●
If the Volume of the Sound from another Device is Higher or Lower, then
the Loudness will Change.
Picture & Sound
No Picture or Sound
●
View other TV channels. The problem might be limited to the
Broadcasting Station or Weak Signal Strength.
●
Unplug the AC Power Cord and wait for about 1 minute, then Plug the
AC Power Cord and turn On the Unit again.
●
Autoprogram must be completed when you Set Up the Unit for the First
time or Move it to a location where previously unavailable channels are
broadcast.
●
The selected Channel cannot be viewed by the
Child and Ratings Lock
Setting.
p. 9
●
The Unit requires some kind of Input Signal. A Digital Indoor Antenna
(VHF / UHF), a Digital External Antenna (VHF / UHF) or an RF coaxial
cable from your Wall or Cable/Satellite Set-top Box signal (HDMI,
CoAudio or Composite [Video+Audio]) needs to be
connected to the Unit.
Adjusted Picture or Sound settings are not the same (memorized) every
time the Unit is turned On.
●
You must set to
Home
in
Location
.
p. 10
(Otherwise, the Settings
you adjusted will not be memorized after the Unit goes into Standby
Mode.)
You see a Distorted Picture or Hear an Unusual Sound. (Analog TV -
NTSC signal)
●
You may be getting NTSC (Analog) TV signal (not HDTV signal)
interference from electrical appliances, automobiles, motorcycles or
fluorescent lights.
●
Try moving the Unit to another Location to see if this is the Cause of the
Problem.
Ghosts, lines or streaks in picture. (Analog TV- NTSC signal)
●
Electrical interference from nearby appliances may affect Picture Quality.
Picture Poor, Sound Intermittent or No Sound
●
View other TV channels. The problem might be limited to the
broadcasting station or weak signal strength.
Child and Rating Lock
PIN code does not work.
●
If a power failure occurs for longer than 10 seconds the child lock setting
is retained, but the PIN code is set to the default code 0000. Refer to
Child and Ratings Lock
.
p. 9
Screen
You Switch to a different Input and the Screen Size changes.
●
This Unit will Memorize the Viewing Mode from the last time you used
those Particular Input Modes.
The Display image does not cover the Entire Screen.
●
If you are watching TV or using the Composite Video or HDMI with 480i
Input, press
PICTURE SIZE
Repeatedly to Switch to various Screen
Modes.
Closed Captions
Closed Captions are displayed as a white box. No Closed Captions are
displayed in the Closed Captions-Supported Program.
●
Interference from buildings or weather conditions may cause Closed
Captions to be incomplete if watching Analog TV signals.
●
Broadcasting Station may shorten the program to insert advertisements.
●
The Closed Captions Decoder cannot read the information of a
shortened program.
●
Closed Captions that are delayed a few seconds behind the actual dialog
are common for Live broadcasts. Most captioning production companies
can display a dialog to maximum of 220 words per minute. If a dialog
exceeds that rate, selective editing is used to insure that the Closed
Captions remain up-to date with the current TV screen dialog.
Black Box is displayed on the TV Screen.
●
The Text mode is selected. For Closed Captions, select
CC-1
,
CC-2
,
CC-3
or
CC-4
.
p. 9
16
Continued on next page.
