11
TROUBLE SHOOTING
You can solve many common refrigerator issues easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling for service.
PROBLEM
POSSIBLE CAUSE
Refrigerator does
not operate.
• Not plugged in.
• The circuit breaker is tripped or there is a blown fuse.
Compressor
turns on and off
frequently.
• Room temperature is hotter than normal.
• A large amount of food has been added to the refrigerator.
• The door is opened too often.
• The door is not closed completely.
• The temperature control is not set correctly.
• The door gasket does not seal properly.
• The refrigerator does not have the correct clearances.
• The refrigerator has recently been disconnected for a period of time. Allow 4 hours for the
refrigerator to cool down completely.
Temperature
inside the
refrigerator is
too warm.
• Temperature control is set too warm. Turn the control to a cooler setting and allow several hours for
the temperature to stabilize.
• Door is kept open too long or is opened too frequently. Warm air enters the refrigerator every time
the door is opened. Open the door less often.
• The door is not closed completely.
• The door gasket does not seal properly.
• A large amount of warm or hot food might have been stored recently. Wait until the refrigerator has
had a chance to reach its selected temperature.
• The refrigerator has recently been disconnected for a period of time. Allow 4 hours for the
refrigerator to cool down completely.
Temperature
inside the
refrigerator is
too cold.
• Temperature control is set too cold. Turn the control to a warmer setting and allow several hours for
the temperature to stabilize.
Temperature of
the external
refrigerator
surface is warm.
• The exterior refrigerator walls can be as much as 30° F warmer than room temperature.
Popping or
cracking sound
when compressor
comes on.
• Metal parts undergo expansion and contraction. This is normal. Sound will level off or disappear as
the refrigerator continues to run.
Bubbling or
gurgling sound,
like water
boiling.
• Refrigerant (used to cool refrigerator) is circulating through the system. This is normal.
Vibrations
• Check to assure that the refrigerator is on a level surface.
• Floor is uneven or weak. Refrigerator rocks on the floor when it is moved slightly. Be sure floor can
adequately support refrigerator. Level the refrigerator by putting shims under the back or the leveling
legs.
• The refrigerator is touching a wall. Move away from the wall and re-level.
• See “Installation Instructions”.
