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Care and Maintenance Guide

4

What types of maintenance  
issues should I look for?

All products in a commercial application should be 
visually inspected daily and examined more closely 
every 30 days.  Remember, the longer the product 
has been in service, the more likely it is to have 
some maintenance issue and there will be a need for 
more frequent checks.  Here are some typical wear 
and tear items, although this is 

not

 meant to be an 

exhaustive list:

•  Loose screws and component parts
•  Missing hardware
•  Damaged, missing, or worn glides or casters
•  Torn, frayed, or excessively worn fabric
•  Splintered wood
•  Cracked / fatigued welds or joints
•  Loose or wobbly joints, legs, or columns
•  Cracked or chipped laminate and edges
•  Instability or structural failure of parts or the 

whole product

•  Unable to use for normal purposes
•  Failure of mechanisms and build up of waste 

around the mechanism

Any product showing signs of structural failure or 
abuse should be taken out of service immediately 
to prevent complete failure or personal injury.  Most 
early stage deterioration of parts or products 
is apparent to users and staff, who should be 
encouraged to report any item which they feel is 
unserviceable or which shows signs of wear and tear 
or abuse, as this can be a precursor to failure. 

What are the issues which  
require immediate repair? 

We highly recommend 

professional service for all 

structural repairs or repairs which may require 
specialized tools, materials, and equipment.  If 
you have any concerns about a product, please 
immediately remove it from service.  

Some 

facilities have maintenance crews who can tackle 
tasks of varying degrees of difficulty and here are 
some examples;

• 

Protruding nails, screws, and fasteners 

should 

be removed or replaced and 

wood splinters 

should be cut off, sanded smooth, and refinished 
to avoid tears and lacerations

• 

Locking pins, screws, bolts, and fasteners 

should be periodically tightened, taking care not 
to over tighten or strip out the threads.

• 

Lubricate all swivels and mechanisms; 

avoid 

putting grease or oil on materials other than the 
relevant parts.  Take special care to prevent oil 
or grease spreading onto plastic components, 
fabric, laminates, and wood materials.

• 

Replace missing screws, bolts, fasteners, nails, 
glides, and casters 

to prevent instability or 

damage to floors.

• 

Repair cracked or broken welds, loose rails, 
stretchers, joints, seat pads, cracked or 
chipped laminates, edges, feet, etc.

• 

Columns 

must be seated properly on the  

hub of the base.

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