4. Troubleshooting
4.1 Common Problems
In most cases, nearly every issue with the MultiView™ Series can be resolved by
checking the AC mains and DC connections to each of the MV units.
Problem:
No power LED at Mini Dense Pack.
Solution:
• Check AC connection at both unit and at outlet
• Ensure Mini Dense Pack is plugged in and outlet is live.
• Check fuse at AC switch inlet.
Problem:
Powered Unit shuts off after period of time
Solution:
•
Over current situation may be present, causing DC port protection
device to shut down port. Check DC cable for shorts or mis-pining.
Problem:
Mini
Dense Pack turned on, but no or low voltage at outputs.
Solution:
• Check for unit load exceeding units maximum rating.
• Check for over temperature condition ( lack of rack ventilation ).
( power supply entered thermal shutdown )
• Check for cabling issues ( one output shorted to another output)
7
MAGENTA MULTIVIEW™ MINIDENSE PACK POWER SUPPLY .
8
Appendix A. Cabling Pinouts
Mini Dense Pack End
2.5mm Center Positive
5.5mm Ring minus
MultiView Device End
