8
Repair
For warranty repair or replacement, refer to the
warranty information on page 11.
Non-warranty repair for Mackie products is avail-
able at a factory-authorized service center. To locate
your nearest service center, visit www.mackie.com,
click “Support” and select “Locate a Service Cen-
ter.” Service for Mackie products living outside the
United States can be obtained through local dealers
or distributors.
If you do not have access to our website, you can
call our Tech Support department at 1-800-898-3211,
Monday-Friday, 7 am to 5 pm Pacific Time, to explain
the problem. Tech Support will tell you where the
nearest factory-authorized service center is located in
your area.
CARE AND MAINTENANCE
Your Mackie loudspeakers will provide many years of
reliable service if you follow these guidelines:
Avoid exposing the loudspeakers to
moisture. If they are set up out-
doors, be sure they are under cover
if you expect rain.
• Avoid exposure to extreme cold (below freezing
temperatures). If you must operate the loud-
speakers in a cold environment, warm up the voice
coils slowly by sending a low-level signal through
them for about 15 minutes prior to high-power
operation.
• Use a slighty damp cloth with a mild soap solution
to clean the cabinets. Only do this when the power
is turned off. Avoid getting moisture into any of the
openings of the cabinet, particularly where the driv-
ers are located.
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
After hours, visit www.mackie.com and click Support,
or email us at: [email protected]