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Chapter 3 Main System Application

[Attach Image of Camera Setup]:

You have the option to attach an image of the captured event when the system notifies you by

email.

Step 1:

Click [Attach] check box to unlock this function.

Step 2:

Use the drop down menu to choose between png or jpg image format.

Step 3:

Select image size, there are 3 sizes available: 320 x 240, 160 x 120, and 120

x 90.

Step 4:

Specify how many pictures you like to send out (accept 1~6 pictures).

Step 5:

Click on the arrow icon and the snapshot setup dialog box will appear. You

can tag Time/Date, camera name, and location name on the image file by

checking the check box before them. Use the color box to choose the text

color most suitable to the camera’s surrounding environment. Check

[Transparent] if you wish to make the text background transparent otherwise

the text background will appear in black.

[Email-Alerts

Setup]:

If the camera continues to detect motions then the system will continuously send emails to

notify you. You can specify the time interval between each email. The default time interval is 5

minutes (configurable from 0 to 60 minutes); therefore if motions occur for more than 15

minutes then you will receive 3 emails. If motions occur for less than 5 minutes, then you will

receive only one email.

[Option]:

If you are using a dial-up modem then it is unlikely that your system will stay online

continuously. Therefore, you can use the [Auto Modem dial-up] option and the system will

automatically dial-up to the Internet when it is instruct to send email notification. The

Disconnect Delay option allows you to specify how long you want the system to stay online.

The default is 5 minutes (configurable from 0 to 30 minutes), which also give you some time if

you want to connect to the system by Webcam viewer or other Geovision remote view

applications to view the incident. The system will disconnect itself after 5 minutes or specified

time.

Page 46

DVR-9404~9408~9416

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Содержание DVR-9404~9408~9416

Страница 1: ......

Страница 2: ...stem Application 12 2 2 Uninstall Main System Application 14 Chapter 3 Main System Application 3 1 Main Screen Features 15 3 1 1 Status Panel 16 3 1 2 PTZ Control Panel 16 3 1 3 I O Control Panel 17 3 1 4 Camera Select Panel 17 3 1 5 Display Layout Panel 18 3 1 6 Exit and Minimize Button 18 3 1 7 System Location Display 18 3 1 8 Camera View Window 18 Snapshot 19 3 2 Function Panel 20 3 2 1 Start S...

Страница 3: ...1 4 1 1 Single Multi Channel Switch 52 4 1 2 Search Option 52 4 1 3 Playback Control Panel 54 4 1 4 View Log Function Panel 55 4 1 5 Video Merge with Audio 56 4 1 6 Playback Status Panel 56 4 1 7 Exit and Minimize Button 56 4 2 View Log Fast key References 57 Chapter 5 Remote Playback System 5 1 RPB Setup and Installation 60 5 1 1 Install RPB Application 60 5 1 2 Start and Stop RPB Server 61 5 1 3...

Страница 4: ...lation and Setup 86 6 2 2 Start and Stop IP Multicast System 87 6 2 3 Function and Features of IP Multicast System 88 6 3 GeoCenter 92 6 3 1 GeoCenter Installation and Setup 94 6 3 2 GeoCenter Setup 95 6 3 3 Function and Features of GeoCenter 97 Chapter 7 WebCam System 7 1 WebCam Setup 104 7 2 Start WebCam System 107 7 2 1 Mpeg Encoder Viewer 107 7 2 2 Jpeg Image Viewer 113 7 2 3 Remote Playback S...

Страница 5: ... Audio Video Files 128 8 3 Remote Backup 131 8 4 Delete Audio Video Files 132 8 5 Repair Database Utility 133 Chapter 9 Watermark Proof 9 1 Watermark Proof Functions 135 iv DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 6: ...ng of two major components The video surveillance system and the remote monitoring system Video Surveillance System Consists the GV Series video capture card and the Main System Application This system is responsible for the monitoring and recording of the video event from the cameras Remote Monitoring System For viewing video surveillance system s video event from a remote workstation through LAN...

Страница 7: ...0 OS Windows 98SE ME 2000 XP CPU PentiumIII 500 minimum PentiumIII 800 Minimum Memory 128 MB minimum 256 MB Minimum Hard Disk 10 GB min 20 GB min 40 GB min 40 GB min 80 GB min 80 GB min 80 GB min VGA NVIDIA GeForce II MX200 32 MB minimum Note 1 To use 640 x 480 recording feature Pentium 4 grade CPU is required 2 Currently GV650 750 800 card are not compatible with VIA series chipset motherboard Vi...

Страница 8: ...0 1 Plug in the USB camera into the USB port on your PC 2 Windows will automatically detect the device Now select the disk of USB camera to install the drive 1 1 2 GV 150 Installation The GV 150 supports either 2 or 4 ports depending on the number of ports you purchased It uses an USB video grabber as the video capture device One video grabber will support one camera therefore a 2 ports system wil...

Страница 9: ... connect video extension card to the system 1 Power off the PC 2 Insert PCI card GV 250 into PCI slot 3 Turn on the PC power Windows will automatically detect the existing GV 250 card 4 Now select the driver path in the CD directory Driver GV250 600 650 700 750 800 to install the driver Video Extension Port Video Input GV 250 Video Capture Card Page 4 DVR 9404 9408 9416 Mace Security Products FOR ...

Страница 10: ...rt PCI card into PCI slots 3 Turn on PC power Windows will automatically detect the existing cards 4 Now select the driver path in the CD directory Driver GV250 600 650 700 750 800 to install the driver GeoVision GV 600v2 GV 600 v2 Video Extension Port Real Time Display Card Connector Video Input Audio Input Connector Watchdog Jumper Page 5 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL ...

Страница 11: ...ansion to 8 12 and 16 ports 1 Power off the PC 2 Insert PCI card into PCI slots 3 Turn on PC power Windows will automatically detect the existing cards 4 Now select the driver path in the CD directory Driver GV250 600 650 700 750 800 to install the driver GV 650 GV 750 GV 800 Video Capture Card Video Extension Port Real Time Display Card Connector Video Input Audio Input Connector Watchdog Jumper ...

Страница 12: ...board user s manual for the actual position GeoVision GV 600v2 GV 600 v2 Motherboard Front Panel Jumper PWSW LED HDD PC Reset Switch _ RST 1 3 Video Extension Card Installation The GV System comes standard in 4 video input channels with option to expand to 8 12 or 16 channels If you are installing an 8 12 or 16 channels system then you will need to add video extension cards to the video capture ca...

Страница 13: ...sert the Real Time Display card into the PCI slot next to the GV Series video capture card 2 Use the supplied ribbon cable connect one end of the ribbon cable to the GV capture card and the other end to the Real time Display card as illustrated in the following picture 3 Now select the driver path in the CD directory Driver GVDSP to install the driver GeoVision GV 600v2 GV 600 v2 Real Time Display...

Страница 14: ... connector of your video capture card For model GV 600 the location of audio input connector is in the lower right corner of the capture card For model GV 650 GV 750 and GV 800 the audio input connector is located in the upper right corner area GeoVision GV 600v2 GV 600 v2 Audio Extension Card Note When the Real time Display card and the audio extension card are correctly installed you may go to W...

Страница 15: ...Chapter 1 Hardware Installation Page 10 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 16: ...pplication and Register Dynamic IP Application should be install in the video surveillance system The Remote View IP Multicast GeoCenter and Remote Playback are all remote monitoring applications and should be installed in a remote view workstation This Chapter will describe the installation procedures for the main application only The installation for rest of the software will be explained later ...

Страница 17: ...the CD ROM drive of your GV System and run Setup exe in the CD ROM root directory 2 A setup dialog box will appear with 7 options for you to choose select GeoVision Main System and click Next 3 Select the model of your system in the product type dialog box and click Next 4 If the model you selected is GV 200 GV250 GV 600 and GV 800 then another product select dialog box will appear Choose the actu...

Страница 18: ...AL and SECAM You can also change the video standard later in the configuration of the Main System Application 6 Click Browse if you wish to specify another destination directory otherwise click Next to proceed to the next step Page 13 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 19: ...est of the instruction to complete the installation 2 2 Uninstall Main System s Application To uninstall GV Series System click on the Uninstall icon from the folder The uninstall program will delete all GV Series system files on your hard disk However it does not delete the video images and the log files already saved in the hard drive of your PC Page 14 DVR 9404 9408 9416 Mace Security Products ...

Страница 20: ...e first section will describe the function and features of the main screen while the second section describes the detail of main screen s function panel 3 1 Main Screen Features Status Panel PTZ Control I O Control Function Panel Camera Layout Panel Camera Select Panel Exit Minimize Button Location Display Page 15 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL...

Страница 21: ...ook slightly different depending on the camera model you re using HUD Control Zoom Control Focus Control Auto Focus Auto Pan Address Select HUD Control Controls the up down left right action of your PTZ camera Zoom Control Controls the zoom in zoom out action of your PTZ camera Focus Control Controls the focus in focus out action of your PTZ camera Auto Pan Directs camera to scan thru its entire r...

Страница 22: ...Sending the output signals to the relays or alarms of module 1 to module 9 PT811 support output 1 8 GV IO support output 1 16 Module Number Output Device 3 1 4 Camera Select Panel Press the number of each desired camera to Zoom in or press the Num1 9 0 and F1 F6 key for shortcut please refer to p 30 for Fast Key Reference in this manual Page 17 DVR 9404 9408 9416 Mace Security Products FOR ADDITIO...

Страница 23: ...to logout from the system Minimize Hide main screen in Windows status bar Exit Allows you to shutdown the system 3 1 7 System Location Display Location Name Allow you to add or edit the name or location of your GV system Recycle This icon appears when the system is in the process of recycling Location Name Recycle Icon 3 1 8 Camera View Window The camera view window displays the video event from y...

Страница 24: ...ur keyboard for shortcut Time Date Click to tag time and date in the snap shot image file Camera Click to tag camera numbers in the snap shot image file Location Click on this box to tag camera location in the snap shot image file Transparent Click on this box to make the description background transparent Color box Click to select text color for the tag description Specify file name Select file t...

Страница 25: ... allows you to select between start recording on all cameras or by individual camera To start recording on all cameras simply select Start All Monitoring option When in recording the camera caption will be displayed in red color To stop recording select Stop All Monitoring and all recording will be stopped You may use the F7 key on your keyboard as Start Stop Monitoring shortcut key You can also c...

Страница 26: ...edules I O Schedules Schedule List Window How to setup video surveillance schedules Before you can start a surveillance schedule you should have at least one schedule setup first Setting up a surveillance schedule is like assigning a task to your GV System You specify the rules and timetable for the cameras and the cameras will perform these tasks base on your specification First start by creating...

Страница 27: ...rigger Output Click on the Output option to enable or disable sending output signals to the output pin during the surveillance schedule This option requires the optional GV IO hardware Step Three Set remote function View Click on the view option to enable or disable remote view function during the surveillance schedule Center Click on the center option to enable or disable sending pictures to GeoC...

Страница 28: ...Note You can add as many schedules as you wish to the schedule list For example if you wish to have a different surveillance schedule for Saturday and Sunday simply define another surveillance schedules as describe in the above steps select SUN and SAT button and click Add Schedule button to add it to the schedule list Your weekend schedule will appear next to the weekday schedules in the Schedule...

Страница 29: ... setup Please follow the Weekly Schedule s setup procedures from Step One to Step Four and then follow the rest of the steps to complete the Holidays Schedule setup Step Five Day Select Click on the drop down menu and select the date from the pop up calendar Click the Apply button to add your selection to the right hand side column Specify the rest of the parameters as in the weekly schedule setup...

Страница 30: ... the I O device to be included in this surveillance schedule Step Three Select Date Select the days you with to be included in this schedule For example if you wish to apply this schedule from Monday to Friday simply select the days by clicking its button Step Four Enable I O Monitor Click on I O monitor to enable or disable I O monitoring during the surveillance Step Five Add Schedule to the list...

Страница 31: ...u This section will explain each option in detail System Configuration The System Configuration window includes four types of configuration setup General Setting Camera Setting I O Device Setting and Hotline Network Setting You can select between these settings by clicking on its control tab General Setting Page 26 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICA...

Страница 32: ...up the system will initiate monitoring based on the I O device setup Network Server Choose which network server you would like to enable after system startup The network server includes Multicast Server TCP IP Server Webcam Server Modem Server and Connect to Center Full Screen Mode If this option is enable then your system will be able to switch to full screen mode However your VGA card will need ...

Страница 33: ...witch to the second disk for recording If Recycle option is selected then the system will start deleting the earliest recorded files to make space for the new recordings when the system runs out of the free space If the Recycle option is not selected then the system will simply stop recording when no free space are available Note For GV 100 150 and 250 the minimum hard disk required for recording ...

Страница 34: ...s function and the system will delay the recording for a preset time after an alarm Motion Post Rec Enable this function and the system can be recorded for a preset time after an alarm Video Lost IO Error Alerts Enable this function and the system will send Email or Hotline alerts to notify you if your camera or I O device lost signals Event Log Size Allow you to select the length of each event lo...

Страница 35: ...e the function of Digital Watermark in order to prevent artificial alteration or distortion of recorded events The purpose of digital watermark is to provide copyright protection for an image or video clip Watermark is not visible to human eyes and the embedded watermark software of GV system will identify the authenticity of the recorded images Page 30 DVR 9404 9408 9416 Mace Security Products FO...

Страница 36: ... has its own setup window and you can use the camera control tab to switch between the cameras Camera Name You can specify a name for each camera You can name each camera according to its location or usage For example you can name camera 1 Lobby camera 2 Elevator 1 and etc Page 31 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 37: ...options available Smart High and Low Smart When Smart Recording Option is selected the system will distribute as many frame rates as possible to the camera where motion occurs High System will distribute high percentage of frames not a definite frame number to the selected camera while the other cameras will share rest of the frame rates Assuming that all cameras are in action selecting High ensur...

Страница 38: ...level from 1 to 10 The higher the value the more sensitive the system is to the motion Movement will be recorded when the motion exceeds the value By applying mask to the camera window system will ignore movements under Mask area For example you wish to observe your office but not the moving traffic outside the street You may mask the office window containing traffic movements so that system will ...

Страница 39: ... Invoke E Mail Alerts Enable this function and the system will send E mail alerts when motions are detected You may use the slider bar to select notice interval whereas High 0 5 second Medium 1 sec and Low 1 5 sec Send to Center If you have installed Center at a remote site or you have applied the service to Center You may define how to send the live video to Center by either Motion Detect or Roun...

Страница 40: ...nected to the Com port of your computer Now in the Select I O Device area choose the module you wish to install in the Device drop down menu select Com port and address then click Format Add button The Add button will be unlocked if the system successfully found your module Click the Add button and this module will appear in the Module List Window Note When you add several I O devices Max 9 in one...

Страница 41: ...tton Apply All Select Hotline or Email Choose Alarm Type Select Camera Recording Delay Select Output Address Name You can specify a name for each input device in the Name text column Signal Type Select signal type for your input device You may use the Apply All button to apply your selection to all input devices Rec Video Check this option if you wish to use this device to trigger recording sensor...

Страница 42: ... Output Configuration The Output area allows you to configure the output parameters from 1 to 16 The PT811 supports 1 8 outputs while the GV IO supports 1 16 outputs Output Select Button PTZ Option Signal Test Apply All Button PTZ Connect to the panel Name You can specify a name for each input device in the Name text column Force Output Click on the Force Output button and the system will send sig...

Страница 43: ...our modem Note We do not recommend using internal modem PCI or ISA HotLine Notice You may specify 3 different telephone pager numbers for HotLine Notice You can attach text messages if you wish to send alerts by pager or audio messages if you wish to send alerts by telephone Page 38 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 44: ...tifies you by pager your pager s screen will appear with these text messages 5 You can also attach audio files if you want the system to notify you by telephone If you already have a pre recorded message you can click Browse button to locate the message then click Play button to listen to it If you wish to record your own message click Rec button and follow the procedures below to create your own ...

Страница 45: ...CP server Enable Assign IP option to enable the drop down list at the right hand side Select the network card within the drop down list and your IP address will be displayed in Bind IP The default port number for TCP server is 3550 you may assign different port by entering the port number in the Port text column Multicast Server Allow you to setup the Multicast server its operation is similar to t...

Страница 46: ...ing window will appear Camera Activate Click on the Activate button and a camera list menu will appear You ll find a check box before each camera click on the check box to activate or deactivate the cameras B W When the picture is jammed due to installation of both color and monochrome cameras on the system select B W to change all video display to monochrome Available only on GV 200 Start Up You ...

Страница 47: ...e following dialog box will appear Click on Auto Reboot System to enable this function and the settings in the dialog box will be unlocked In Day Period you may specify the day interval of each auto reboot range from 1 14 days and in Reboot Time specify in what time you want the system to perform auto reboot The WatchDog Reset if Reboot System Suspend and Fail option is for avoiding system lockup ...

Страница 48: ...ofile for each GV System user A user s profile determines which functions a user is allow to access Only the supervisor level users can access to Password Setup function Add New User Step 1 Click the New button located below the User list window and the New Account dialog box will appear Page 43 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866...

Страница 49: ... OK and the new user will be added User information will appear in the User Profile area and the accessible functions will appear in the function area Edit User Profile Step 1 Locate the user you wish to edit in the User List window You may use the Find button to find the user profile more quickly Step 2 In the User Profile area you can change user ID and passwords Account is disabled Enable this ...

Страница 50: ...ail address in E Mail From column optional Step 3 Input the email address you want to send alerts to in E mail To column Step 4 Select a charset most suitably to your specification from the drop down menu Step 5 Enter subjects and text content in the text column next to them Both are optional function and you can leave them empty if you do not require them Step 6 Click Test Mail Account button to ...

Страница 51: ...tions then the system will continuously send emails to notify you You can specify the time interval between each email The default time interval is 5 minutes configurable from 0 to 60 minutes therefore if motions occur for more than 15 minutes then you will receive 3 emails If motions occur for less than 5 minutes then you will receive only one email Option If you are using a dial up modem then it...

Страница 52: ...nction is only available to GV 650 GV 700 GV 750 and GV 800 Preview Master The Display speed increases because the system resource will focus on the monitoring after clicking Preview Master icon Both Master Both display and recording speed is at the average because the system resource is allocated equally Record Master The recording speed increases because the system resource will focus on the rec...

Страница 53: ...ters Use the Camera Select button to select between cameras or you may also use the Apply All button to apply your setting to all cameras Camera Select Apply All Default Button Full Screen Click Configure button select Full Screen from the menu and the system will switch to full screen display Point your mouse to the camera view window right click on the mouse and select Full Screen Mode Switch to...

Страница 54: ...e Camera Scan button or the F11 key of your keyboard to star stop camera scan function 3 2 6 Network Functions Your GV System can be connected to various remote view applications each remote vi application will be explained in detail in the later chapters However before you can use these remote applications its related application or network server should be enabled f the GV sys ew irst in tem Pag...

Страница 55: ...ions M m Start Stop Modem connection T t Start Stop TCP IP connection W w Start Stop Webcam connection I I Start Stop IP Multicast connection C c Start Stop Center connection F f Start Stop Full Screen L l Login Exchange User O o Logout User Z z Minimize X x Exit Page Up Zoom in previous camera Page Down Zoom in next camera Ctrl Num 1 9 0 and F1 F6 Snapshot Change size of camera windows Page 50 DV...

Страница 56: ... Application You may use the Windows Task Bar to switch between the Main Application and View Log Application If your GV System is equipped with dual view display then you can move the View Log application to the second monitor screen allowing full view on both applications 4 1 View Log Screen Features Single Multi Channel Switch Search Option Playback Function Panel Playback Control Panel Playbac...

Страница 57: ...earch function Normal Search The Normal Search function is a more direct way to find files if you know exactly when and which camera s video event you re looking for Step One Select Camera Click on the camera drop down list and select the camera that contains the video event you re looking for After selecting the camera click More button and a folder tree will appear on the left Step Two Select Da...

Страница 58: ...he Shift key of your keyboard and left click on the last file All files within the field will be highlighted in the Event List Window Advance Search You can search for video event that was recorded within a specific range of date and time by using the advance search function Step One Start Advance Search Click on the Advance button to bring up the Advance Search Panel Step Two Specify Search Range...

Страница 59: ... Panel contains the playback buttons speed adjustment buttons and the zoom adjustment buttons Click the Play button to start playing the selected video The Playback Meter will indicate the play progress and you can use the scroll to move forward and backward during the playback Audio Playback You can also playback audio files if your system is equipped with the audio recording function Click on th...

Страница 60: ...u to add smoothness to the video image Each click will apply a small amount of smoothness effect to the picture You may click the Undo button to remove the effect Color Monochrome Allow you to switch between color or black and white image Copy Allow you to copy the image Undo Allow you to undo the sharpness or smoothness you applied to the image Save as avi Allow you to save a video as avi file Sa...

Страница 61: ...mbine audio and video files of the same recording time and save them as AVI movie 4 1 6 Playback Status Panel The Playback Status Panel displays the date time and the playback speed of the selected video event 4 1 7 Exit and Minimize Button Minimize Hide screen in Windows task bar Exit Close View Log Application Page 56 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TEC...

Страница 62: ...y Hide Event Time Range F9 Display Hide Event Panel Scroll Right Scroll Left Scroll Up Scroll Down Page Up Previous Frame Page Down Next Frame Home First Frame End Last Frame Zoom In Zoom Out Increase playback speed Decrease playback speed Page 57 GV System User s Manual DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 63: ...Chapter 4 View Log Application Page 58 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 64: ...connections The RPB system is consisting of two components the RPB server and the RPB workstation Each RPB server will handles up to 16 RPB workstations login at the same time and each RPB workstation will be able to playback 32 channels simultaneously Figure 5 1 Remote PlayBack System Concept Page 59 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM...

Страница 65: ...icated below before proceeding to the installation System Requirement OS Win 98SE ME 2000 XP CPU Pentium 500 minimum Memory 128 MB RAM Hard Disk 20 GB minimum VGA NVIDIA GeForce II 32MB at 800 x 600 resolution minimum Network TCP IP Installation 1 Insert GV System CD into the CD ROM drive of the remote workstation and run Setup exe in the CD ROM root directory 2 In the setup dialog box select Remo...

Страница 66: ...owing dialog box will appear input an authorized user s ID and password in the user login window then click OK to establish connection to the network Figure 5 4 User Login 3 The RPB server in your GV System is now connected to the network A connection record will appear in the RPB server window indicating its current connecting status Figure 5 5 Login successful 4 To stop RPB server simply click t...

Страница 67: ...ep these login records Assign IP The RPB server will automatically detect your GV System s current IP and display it in the IP address column next to Assign IP option If your GV System is equipped with two network card each using its own IP address then you can enable the Assign IP option and select which network card to be used in the drop down list Port You can specify which port you like to use...

Страница 68: ...his section will explain the major functions and tools of the RPB main screen The RPB Function Panel and RPB Playback Control Panel will be explained in 5 2 2 and 5 2 3 Camera Layout Panel The camera layout panel allows you to choose from 8 different display layout options Page Select You may choose to go to previous page or next page RPB View Window Displays your selected video event Exit Minimiz...

Страница 69: ...nel Connection Button Click the Connection Button from the function panel and the RPB login window will appear Figure 5 9 RPB login window 1 Enter the IP address or DNS of the RPB server you wish to login to 2 Input a valid ID and password 3 Specify the port number of the RPB server 4 Click Connect button to establish connection to the RPB server Page 64 DVR 9404 9408 9416 Mace Security Products F...

Страница 70: ... choose between the two Normal Search Select Normal Search and the Search Download panel will appear Select RPB Server Download Button Close Panel Refresh Channel Select Figure 5 10 Normal Search Panel 1 Select RPB server in the drop down list 2 Select the date in the folder tree 3 All video files within the selected date will be listed in the Event List Window 4 Select the files you wish to play ...

Страница 71: ...ch criterias There are 3 search criterias available Server name cameras and time period Figure 5 11 Advance search panel 1 Select server in the drop down list and all available cameras of the selected server will be listed at the right 2 Click Select All Camera button if you want to download all camera s video file or select the camera you wish to download in the camera window 3 Specify the start ...

Страница 72: ... video event You can use the Up and Down button to move files from channel to channel Connect List Allows you to see which RPB server you are currently connected The first field indicates the Server s name the second field indicates the server s IP address the third field indicates the number of task your workstation is performing with the server and the last field indicates the server login time ...

Страница 73: ...d button which are Save Connective Status Load Connective Status and Load Resume File Save Connective Status This function will save your current connection status in your RPB workstation Load Connective Status Allow you to load Save Connective Status from the workstation Load Resume File Allow you to load interrupted download file that was save as rsm resume file Note 1 When you interrupt a downl...

Страница 74: ...rver When creating a new server you will need to define new server s profile by key in its information There are total 5 fields in the server profile which are Server Name Enter a name for the new RPB server Server Address Enter the RPB server s IP address ID Enter an authorized user s ID Passwords Enter the authorized user s passwords Port Specify a network port for your server Delete group or se...

Страница 75: ...rite it without warning messages Always tell me when download is finished If this option is selected then when downloads are completed the system will notify you with a finish download message Channel Text Select the information to be displayed in the RPB view window Channel Number Server Name Camera Name Page 70 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL ...

Страница 76: ...ndicator 5 2 4 Saving a Snapshot or AVI movie The RPB application allows you to save a snapshot of the video in bmp format or a complete video event in avi format Save as Snapshot Save as AVI movie Save as AVI movie You can convert a complete video event into AVI movie so others can play it on other computers equipped with AVI player e g Windows Media Player Real Player Select a downloaded file fr...

Страница 77: ...Chapter 5 Remote PlayBack System Page 72 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 78: ...es of remote monitoring applications Each remote monitoring application serves a different type of functions and features Remote View System IP Multicast System GeoCenter System Page 73 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 79: ...used for monitoring live videos from your GV System through modem dial up or TCP IP connection Each Remote View System can login to one GV System at a time However you can run multiple applications in one workstation with each login to a different GV System Page 74 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 80: ... MB RAM Hard Disk 20 GB minimum VGA NVIDIA GeForce II 32MB at 800 x 600 resolution minimum Network TCP IP Modem Dial Up Installation 1 Insert GV System CD into the CD ROM drive of the remote workstation and run Setup exe in the CD ROM root directory 2 In the setup dialog box select GeoVision Remote View and click Next Figure 6 2 Setup dialog box 3 Click Browse if you wish to specify another destin...

Страница 81: ...appear In the drop down list select the proper modem in use 3 Click the Connect button from Remote View System s menu bar select Dial Modem from the submenu and the following window will appear 4 Input the telephone number of the GV System you wish to connect to in Phone Dial column this column will memorized 10 previously entered telephone numbers 5 Enter an authorized user s ID and passwords the...

Страница 82: ..._TCP IP from the menuand the following window will appear 3 4 5 Enter the IP address or the domain name of the GV System you wish to connect to in the IP Address column and specify the port number If you are not sure what to do in port number then please leave it as default The IP Address column will memorized 10 previously entered IP addresses or domain name Enter an authorized user s ID and pass...

Страница 83: ...recording playback functions Tool Bar Buttons Connect Click to select modem dial up or TCP IP connection My Favorite Click to create My Favorite list Stop Click to terminate network connection Zoom In Click to zoom in camera Zoom Out Click to zoom out camera Lock Click to lock a particular camera Preferences Click to bring up the preferences setting window Page 78 DVR 9404 9408 9416 Mace Security ...

Страница 84: ...Edit My Favorite Select Edit my favorite from the sub menu and the following window will appear Highlight the connection from the list and you will be able to change the IP address and the port number at the bottom Click the Delete button if you wish to remove this connection from the My Favorite list Go to My Favorite Once you have added a connection to My Favorite it will appear in the menu belo...

Страница 85: ...e and time The text and background color are adjustable in the Preferences setting Rec Button Allow you to start stop pause and resume recording Play Save Button This button serves 2 functions it allows you to play a recorded file or to save a recorded file in AVI format Camera Lock Perform same function as the Lock button in Camera Zoom Function Note All recorded videos will be stored in the temp...

Страница 86: ...ew Window s Play Save button and the following application will appear The Qview s major function is for playback recorded video clips in the Temporarily Record Buffer Page 81 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 87: ...ults in better video quality However high quality video will also make the video more sluggish since the file are larger and requires more resources out of your PC General Setting Text Display This area let you select camera description s text color and background color 3 options are available to present the camera description Transparent text only no background Opaque text and background and Invi...

Страница 88: ... to control The control panel s user interface may vary from models to models PTZ select button Direction control button Zoom Focus Auto Focus Auto Pan PTZ speed select ID address select Remote I O control Select View I O Module from the menu bar and the I O control panel will appear The Remote view application allows you to control the output devices only Click on the Output signal buttons to sen...

Страница 89: ...reen mode provides a larger viewing area for the cameras There are four functional buttons located at the right hand side that allows you to access to some of the basic functions Start Monitor Stop Monitor Preferences View Log Date Time HDD Space Page 84 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 90: ...vironment The IP Multicast System can automatically locate all available GV System within the same local area network by click of a button Users are not required to input each GV System s IP address separately The IP Multicast System is the most ideal application if you wish to monitor multiple GV System simultaneously in a local area network Page 85 DVR 9404 9408 9416 Mace Security Products FOR A...

Страница 91: ...ry 128 MB RAM Hard Disk 20 GB minimum VGA NVIDIA GeForce II 32MB at 800 x 600 resolution minimum Network TCP IP Intranet LAN environment only Installation 1 Insert GV System CD into the CD ROM drive of the remote workstation and run Setup exe in the CD ROM root directory 2 In the setup dialog box select GeoVision IP Multicast and click Next 3 Click Browse if you wish to specify another destination...

Страница 92: ...cation in your workstation 3 Click the Search button from the tool bar and the IP Multicast System will automatically locate all available GV System within your local area network 4 All GV System available for viewing will be listed in the live channel frame on the left side of the IP Multicast screen 5 Click on the live bar to select the GV System you wish to monitor and the password dialog box w...

Страница 93: ...amera Click to lock a particular camera Live Channel Click to show or hide live channel frame Live Channel Frame Live Bar Click to select the GV System you wish to view Indicates the number of camera available in each GV System Indicates each GV System s connection status Green flag mean s connected while red flag means disconnected Channel Display each live channel in sequence Server IP Port Disp...

Страница 94: ...cast System s recording file will be stored in a Temporary Record Buffer This buffer can only store one file at a time If you try to record a second file then the following message will appear to notify you that your first file is not save yet If you click Continue then the first file will be over write by the second file To avoid overwrite click on the Play Save button from the camera view window...

Страница 95: ...ng video clips are save in the temporarily record buffer folder These recorded clips will be lost after you close the GeoCenter application To permanently save the video clips in your Center workstation click the Play Save button choose Save from the submenu and you will be able to save in the files as Avi format within your Center workstation Preference Setting Page 90 DVR 9404 9408 9416 Mace Sec...

Страница 96: ...r Let you specify a folder to hold your recording videos Full Screen Operation Click Channel and select Full Screen Mode from the menu bar to switch to full screen operation The full screen mode provides a larger viewing area for the cameras There are four functional buttons located at the right hand side that allows you to access to some of the basic functions Start Monitor Stop Monitor Preferenc...

Страница 97: ...ied in the Internet WAN or Intranet LAN environment but you need a FIX IP at where Center is installed One Center can serve 10 GV Systems at one time and you can daisy chain multiple Center in a local area network If video images are received from the 11th system it will automatically transfer to the next available Center Because Center is based on TCP IP protocol you must have TCP IP connection a...

Страница 98: ...trusion occurs after you leave the office or the warehouse you will receive real time video image from Center and make necessary response All video images sent to Center will be recorded at remote site for reference Application 2 You may join your system to a Center like the way you join a security service except Center allows you to SEE intrusion not only alarm flash or siren only It is a good wa...

Страница 99: ...nimum Memory 128 MB RAM Hard Disk 20 GB minimum VGA NVIDIA GeForce II 32MB at 800 x 600 resolution minimum Network TCP IP Installation 1 Insert GV System CD into the CD ROM drive of the remote workstation and run Setup exe in the CD ROM root directory 2 In the setup dialog box select GeoVision GeoCenter and click Next 3 Click Browse if you wish to specify another destination directory otherwise cl...

Страница 100: ...plication in the PC where Center is installed 2 Click Customer button from the menu bar and the following window will appear 3 Click Add button to add new customer and fill out the information in the following dialog box 4 Enable Send to Center option in GV System s camera configure window Decide how you want to send the video to center by choosing either motion detect or around the clock in the d...

Страница 101: ...and then click Login 8 From the GV System main screen click Start Stop Monitoring button and enable all monitoring function 9 If you have select Around the Clock surveillance then you will see video feeding to your Center workstation continuously If you selected Motion Detect surveillance then your Center will receive videos only when motion are detected by one of the camera in the connected GV Sy...

Страница 102: ...zontally Single location will display one GV System at a time while Tile Horizontally will display multiple GV System across the camera view area Customer Allow you to add or delete customer file Browse Log Allow you to browse for saved recording files Location Click this button to show or hide location frame Event List Click this button to show or hide event list Next Center IP Enter the next Cen...

Страница 103: ...ows you to select between the GV Systems that connects to your Center If your have 10 GV Systems connect to your Center then there will be 10 selection bars in the Location List Event List The Event List is located in the lower frame of the Center screen It displays the login history of the connected GV System There are total 6 fields in the Event List which are explained in the following No Shows...

Страница 104: ...ause and resume recording Play Save Click to play last recording or to save it as avi file Camera Lock Click this button to lock a particular camera Once a camera is lock it will appear in the right area of the View Window You can use and key of your keyboard to zoom in and zoom out the locked camera Note All recording video clips are save in the temporarily record buffer folder These recorded cli...

Страница 105: ...l recording video clips are save in the temporarily record buffer folder These recorded clips will be lost after you close the GeoCenter application To permanently save the video clips in your Center workstation click the Play Save button choose Save from the submenu and you will be able to save in the files as Avi format within your Center workstation Page 100 DVR 9404 9408 9416 Mace Security Pro...

Страница 106: ...ing videos Alarm Option You can enable the alarm option to notify you when your center receives an image from the GV System The drop down list let you select between 6 different alarm types You can click the Play button to listen to the alarm Record Option If auto record is enabled then Center will automatically start recording when it receives a video or image from a GV System Full Screen Operati...

Страница 107: ...Chapter 6 Remote Monitoring System Page 102 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 108: ...ve and recorded video over the Internet This function is called the WebCam System which allows users from anywhere in the world to monitor their GV System by using PCs or mobile devices via Internet access Page 103 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 109: ... II 32MB at 800 x 600 resolution minimum Network TCP IP Connection Limit Win98 up to 45 client login simultaneously Win2000 256MB RAM up to 132 channels simultaneously 512MB RAM up to 145 channels simultaneously 728MB RAM up to 174 channels simultaneously 1GB RAM up to 178 channels simultaneously Web Server Setup 1 Click Network button from the GV System main screen enable WebCam Server from the m...

Страница 110: ... LAN where router is installed Click Auto Find button and the system will automatically detect the IP address of your gateway computer 6 Click OK button to apply your setting and Execute button to enable Webcam server Note If your GV System is connected within a private network and the network s gateway computer is using a dynamic IP then we do not recommend using WebCam s Auto Find function We re...

Страница 111: ...r the online retry Max 9999 JPG Quality Video quality may be adjusted by moving the slide bar The higher the value the better the quality Better video quality needs more storage size Frame Page Title Color This refers to the date time captioned on the video It can be displayed in transparent black or white Camera Mapping Setup You may set up PTZ Dome corresponding to each camera and control throug...

Страница 112: ...ul remote monitoring option in the WebCam System It basically run within the Internet Explorer and is capable of receiving live video stream from the GV Systems over the Internet Start and Stop Mpeg4 Encoder Viewer 1 Run Internet Browser from your PC 2 Key in GV System s IP address in the browser s address box then press Enter 3 Select Mpeg4 Encoder Viewer and then click Submit 4 Select MODEM if y...

Страница 113: ...nnection such as DSL or Cable Modem then select DSL CABLE T 1 and you will be able to view up to 16 cameras at a time 6 Click Connect button from the WebCam interface and the Login dialog box will appear Input a valid user ID and password then click OK If login successfully you will be able to view video over the Internet Page 108 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS ...

Страница 114: ...op the connection Click to login to a different GV System Click to select camera Click to take a snapshot from the received video Click to adjust the video quality in 3 levels Click to save a video file Click to switch to full screen mode Click to bring out the I O control panel Click to bring out the PTZ control panel Page 109 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CON...

Страница 115: ...t to 5 Specify port number in both Command Port and Data Port 6 Click OK to establish connection to the server This new connection will now be listed in the Host drop down list 7 To remove the connection simply selected from the Host drop down list and click the Delete button Snapshot Click on the Snapshot button and you will be able to capture an image from the video clip Click Print button to pr...

Страница 116: ...tem will switch the control to the next user in queue The counter on the upper right corner serves two meanings for user who is controlling the camera it indicates the remaining time of your control For user who is waiting online it indicates the total waiting time I O Control Click on the I O control button to bring out the following I O control panel The I O control panel allows you to send sign...

Страница 117: ...ou can distribute them to each one of the Mpeg4 Encoder Viewer s camera windows Or you can have each window connecting to a different GV System This way you can connect up to 16 different GV System under one web page 4 Windows Display 16 Windows Display Note Click on Option bar to bring up the user control menu 7 2 2 JPEG Image Viewer Page 112 DVR 9404 9408 9416 Mace Security Products FOR ADDITION...

Страница 118: ...nd allow you to view only one camera at a time Start and Stop JPEG Image Viewer 1 Run Internet Browser from your PC 2 Key in GV System s IP address in the browser s address box then press Enter 3 Select JPEG Image Viewer and then click Submit 4 Input a valid user s ID and password then click Submit 5 If login successfully you will be able to view live video images using JPEG Image Viewer Function ...

Страница 119: ...view window Click to scroll up down left and right of the image Click to take a snap shot from the video Click to select view camera 7 2 3 Remote Play Back System for WebCam Page 114 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 120: ...login at the same time Snapshot Load Stop Play Pause Zoom Download RPB Control Buttons Click to take a snap shot from the playback video Click to load recorded files from the GV System Click to stop video playback Click to play video files Click to pause video playback Click to switch to full screen mode Click to download playback video to a specified folder Search and Playback Recorded Files Page...

Страница 121: ...t the date in the folder tree 3 All recorded video files within the selected date will be listed in the Event List window 4 Use the camera select or audio select buttons to select input channels whose recorded files you want to locate 5 Click and highlight the file you wish to view or listen to then press the Play button 7 2 4 Server Information Page 116 DVR 9404 9408 9416 Mace Security Products F...

Страница 122: ...which cameras are experiencing signal lost WebCam Information WebCam Update Time Display the last login time WebCam Server Startup Time Displays the startup time of the webcam server in the login GV System Mpeg4 Current Channels Displays the current online users whom are using Mpeg4 Encoder Viewer WebCam Version Displays the version of your webcam software Connect Info User IP Addresses with login...

Страница 123: ...installed with Microsoft ActiveSync 2 Run Microsoft ActiveSync in the connected PC and make sure both the PDA and PC are synchronized 3 Insert GV System CD into the CD ROM drive of the PC and run Setup exe in the CD ROM root directory 4 In the setup dialog box select PDA Viewer for WinCE and click Next 5 Click Browse if you wish to specify another destination directory otherwise click Next and fol...

Страница 124: ... GV System you wish to connect to in the IP Address column enter a valid user s ID and password then click OK 4 If login successfully you will be able to see the video coming to your PDA 5 Click Stop button if you wish to terminate the connection Function and Features of G View Application The major function of G View includes live video monitoring PTZ camera control Camera Page 119 DVR 9404 9408 ...

Страница 125: ... clip Use this drop down list to switch cameras Use these buttons for focus in and focus out control Use and button for zoom in and zoom out control Use these buttons to control left up down and right of the PTZ camera Server Info Page 120 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 126: ...re experiencing signal lost Web Info Update Time Display the last login time Startup Time Displays the startup time of GV System s Web Server Mpeg4 Current User Displays the number of online users whom are using Mpeg4 Encoder Viewer WebCam Version Displays the version of your webcam software I O Events Displays the time and date of the invoke I O device 7 2 6 Remote View Using i mode Page 121 DVR ...

Страница 127: ... to the volume of data transmitted or received Therefore GV System does not send live videos instead it will only send one images at a time and will not send another unless it is requested to do so To request another image simply press the Enter key of your I mode phone and you will be able to receive another image from the system The images are in GIF format with size of 96x72 Enable GV System s ...

Страница 128: ... of your GV System in the Address column then press OK Input Web Address Login History Return 1 2 3 Address http 65 59 37 172 OK Cancel 3 Input an valid user s name and password then press Submit User Name Submit Cancel Passwords Live View 1 Camera 1 2 Camera 2 3 Camera 3 4 Camera 4 5 Camera 5 6 Camera 6 7 Camera 7 4 Select the camera you wish to view then press Enter 5 If login successfully you I...

Страница 129: ...r to the GV System DMIP System Concept There are 3 major components required in the DMIP concept which are DMIP Server GV System and client PC with web browser DMIP Server Act as the FTP server and web server This server must have a static IP address You can setup your own DMIP Server or you can use the one already setup by us GV System The GV System should be installed with DMIP application The G...

Страница 130: ... in GV System Please go to Start Program DMIP Register Dynamic IP and the DMIP setup window will appear A Input the host name of your GV System The host name will be used for identifying your GV System in the DMIP server B Click Use Default This will set the upload IP address to a public DMIP Server You ll notice that the FTP Login parameters are closed and you will not be able to make any changes...

Страница 131: ...p your own DMIP server please refer to the following instructions to set it up 1 Execute the IIS server 5 0 embedded in the Windows 2000 Server 2 Build up a FTP server and allow the Write function 3 Build up a Webserver and specify the path to the one which the FTP server specified Remember the access with Write is not allowed to be activated Note If necessary you may also write a homepage for you...

Страница 132: ...ity 8 1 Backup System Our backup system will do the following tasks 1 Recorded audio video files can be saved to CD R DVD MO or ZIP media 2 Delete audio video files from the database Page 127 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 133: ...t the Media you want to backup to either a CD Writer a hard disk drive or a MO ZIP JAZ drive 3 Enter the desired starting time in Start Time and the desired ending time in End Time of the audio video files you want to backup Note Each backup unit is 1 minutes Page 128 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 134: ...ected CD DVD Writer you will see the following dialog box 6 After clicking ok you may run a CD R application such as EasyCD Click on the right button of your mouse to paste files in the application Page 129 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 135: ...Z driver you will see the following dialogue box 8 You need to run the EZViewLog500 exe located in the root directory of your backup media in order to view the backup video files Page 130 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 136: ...epeat the same procedures in 1 and 2 in the previous topic Remote Playback Remote users may run the DMBackUp500 exe through LAN in the following screen Page 131 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 137: ...box You may be required to enter a password if one has been set previously Step 2 Enter the desired starting time in Start Time and the desired ending time in End Time of the video files that you want to delete Note Each delete unit is 1 minutes Step 3 Press OK to delete Page 132 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 138: ... when you press the playback button Garbage text is displayed Default Path The Repair Database Utility will search and rebuild the database using the path you have defined in the GV Series system Search Hard disk The Repair Database Utility will search all the hard disks you have installed in the PC including the subdirectories to rebuild the database Page 133 DVR 9404 9408 9416 Mace Security Prod...

Страница 139: ...Chapter 8 Back Up System and Repair Database Utility Page 134 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 140: ...ogram can help you check whether or not your picture was originally captured from the GV System Before your record video files have to used digital watermark protection Page 135 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 141: ...pen File First Frame Play Previous Frame Next Frame Previous Have Watermark Frame Next Have Watermark Frame Page 136 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TEAM 1 866 392 MACE ...

Страница 142: ...ck to extracted of similar with original then show percent Original This is original watermark Extracted This is extracted watermark You record video files before first you must enable Use Digital Watermark Protection then GV Series system will add watermark into record video files at 30 frames Page 137 DVR 9404 9408 9416 Mace Security Products FOR ADDITIONAL QUESTIONS CONTACT TECHNICAL SUPPORT TE...

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