2
Technical support
Warranty
Macally Peripherals warrants that this product will be free from
defects in title, materials and manufacturing workmanship for one
year in North America and two (2) years in Europe, Middle East and
Africa from the date of the purchase. If the product is found to be
defective then, as your sole remedy and as the manufacturer’s only
obligation, Macally will repair or replace the product. This
warranty is exclusive and is limited to the Macally ERGOPALM. This
warranty shall not apply to products that have been subjected to
abuse, misuse, abnormal electrical or environmental conditions, or
any condition other than what can be considered normal use. The
liability of Macally Peripherals arising from this warranty and sale
shall be limited to a refund of the purchase price. In no event shall
Macally Peripherals be liable for costs of procurement of substitute
products or services, or for any lost profits, or for any consequential,
incidental, direct or indirect damages, however caused and on any
theory of liability, arising from this warranty and sale. These
limitations shall apply notwithstanding any failure of essential
purpose of any limited remedy.
For technical support in Europe, Middle East and
Africa, please call to +31 24 373 14 10 or email to
[email protected].
Technical
support hours in Europe, Middle East and Africa are
from 9h00 to 17h00 (CET), from Monday to Friday.
In USA, please call to +1 909 230 6888 or email to
[email protected]. Technical support
hours in USA, Canada and South America are from
8:30 AM to 5:30 PM (PT), from Monday to Friday.
Environmental Information for Customers in the
European Union
CE Compliance
European Directive 2002/96/EC requires that the
equipment bearing this symbol on the product and/or
its packaging must not be disposed of with unsorted
municipal waste. The symbol indicates that this
product should be disposed of separately from
regular household waste streams. It is your responsibility to
dispose of this and other electric and electronic equipment via
designated collection facilities appointed by the government or
local authorities. Correct disposal and recycling will help prevent
potential negative consequences to the environment and human
health. For more detailed information about the disposal of your
old equipment, please contact your local authorities, waste disposal
service, or the shop where you purchased the product.
This product is CE marked in accordance with the requirements of
the applicable EU Directives (EC Directive 2014/30/EU).
Responsible for CE marking is Teklink Europe B.V. (Macally
EMEA), Kerkenbos 13-50, 6546 BG, Nijmegen, The Netherlands. A
copy of the official Declaration of Conformity is available upon
request at [email protected].
