P a g e
23
PRINTED : JAN’2015
REF NO. SM7715010-01-11
6 Trouble
shooting
Before
calling
for
service,
please
read
the
following
troubleshooting
table
first.
This
can
save
both
your
time
and
money.
The
table
contains
common
problems
except
those
caused
by
defects
in
workmanship
or
material
of
the
refrigerator.
Problem
Cause
Solution
Refrigerator
Operation
The
compressor
does
not
work
The
refrigerator
is
in
the
defrosting
cycle.
The
refrigerator
is
not
plugged
into
a
power
outlet.
This
is
normal
for
an
automatic
defrosting
refrigerator.
Verify
the
plug
is
plugged
in
the
socket
firmly.
The
refrigerator
runs
frequently
or
runs
for
too
long
period
The
indoor
or
outdoor
temperature
is
high.
The
refrigerator
has
been
powered
off
for
a
period
of
time.
The
door
is
opened
too
frequently
or
for
long
period.
The
door
of
the
fridge/freezer
storage
compartment
is
not
tightly
closed.
The
temperature
setting
is
too
low.
The
door
gasket
of
the
fridge/freezer
storage
compartment
is
dirty,
worn,
cracked
or
mismatched.
In this
case,
it
is
normal
for
the
refrigerator
to
run
longer.
Normally,
it
takes
8
to
12
hours
for
the
refrigerator
to
totally
cool
down.
Warm
air
enters
the
refrigerator
and
causes
it
to
start
frequently.
Please
do
not
open
the
door
too
frequently.
Ensure
the
refrigerator
is
located
on
a
level
ground
and
there
is
no
food
or
container
jarring
the
door.
See
“door/drawer
opening/closing”
in
section
“Problem”
Set
the
temperature
higher
until
a
satisfactory
refrigerator
temperature
is
obtained.
It
takes
24
hours
for
the
refrigerator
temperature
to
become
stable.
Clean
or
replace
the
door
gasket.
A
leakage
gap
of
door
gasket
can
cause
a
longer
running
time
of
the
refrigerator
in
order
to
maintain
desired
temperature.
