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TR30-G USERS MANUAL EM-8631-G Rev.16
7.2.11 FTP server
Problem faced
Checks to be done
Method of handling
Unable to make an FTP
connection to the TR30 via
the LAN.
Have the setting of the FTP server
function for the TR30 been ena-
bled?
Set the mode in the FTP server setting in
TRGCFG as [Enable].
➔
3.11 Communication function setting
Are the IP address, Login ID and
the password for the TR30 correct?
Check the IP address.
Check the Login ID and password set in
TRGCFG.
➔
3.11 Communication function setting
Are you able to login to the TR30
from an FTP client such as a PC?
Check whether a DOS command can be used to
login to the TR30.
Unable to make an FTP con-
nection to the TR30 via the
Internet.
Is the TR30 able to connect to the
Internet?
Check whether you can connect to the Internet
from the PC.
Is the URL correct?
Check the fixed IP address or domain name of
the WAN as per the agreement with the provider.
(Please see the contents of the agreement with
the provider)
Is port 21 open on the router used
by the FTP for the TR30?
Set port address 21 on the NAT setting for the
router manually. (Please see the User Manual
of the router)
Is it being blocked by security soft-
ware or a firewall?
Try disabling the security software or firewall.
Unable to carry out mainte-
nance of files in the TR30
using the FTP client.
Is the FTP client software specified
in this User Manual being used?
Use an FTP client whose working has been
checked.
➔
Unable to find the TRD file.
Has the memory block data been
transferred to the SD card?
Transfer the data to the SD card.
➔