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LEH CARE & USE/INSTALLATION
VISIBLE LOSS OR DAMAGE
Be certain any visible damage to the carton is noted on
freight bill or express receipt and signed by the person
making delivery.
FILE CLAIM FOR DAMAGES IMMEDIATELY, regardless of
extent of damage.
CONCEALED LOSS OR DAMAGE
If damage is unnoticed until the heater is unpacked, notify
the transportation company or carrier immediately and file
a “concealed damage” claim with them. This should be
done within (5) days of the date delivery is made to you. Be
sure to hold on to the container for inspection. We cannot
assume responsibility for damage or loss incurred in transit.
TROUBLESHOOTING
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Important:
Please retain original proof of purchase to establish warranty period.
Any implied warranties of merchantability and fitness applicable to the equipment are limited in duration to the period of
coverage of this express written warranty. This warranty grants specific legal rights to the purchaser. Other rights, which may
vary from state to state, may also apply. Title to the merchandise passes to the consignee upon acceptance by the carrier.
After acceptance by the carrier, the merchandise travels at the risk of the
purchaser. In the event of freight damage, do not refuse shipment. Advise both the freight agent and the shipper of the
damage. Note the details of that damage on the freight bill before any freight charges are paid and file a claim for damages
with the freight agent.
Before calling Lynx Customer Care, please make sure you
have the following information:
• Model number
• Date of purchase
• Proof of purchase by the original owner
• Serial number
For warranty service, contact the Lynx Customer Care
Department for an authorized service agent near you at:
(888) 289-5969
www.lynxgrills.com
Your satisfaction is of the utmost importance to us. If a
problem cannot be resolved to your satisfaction, please
write, fax or email us:
Lynx Professional Grills
7300 Flores Street
Downey, CA 90242
Service: (888) 289-5969
Tel: (562) 299-6900
Fax: (562) 299-6978
email: [email protected]
www.lynxgrills.com
CONTACTING LYNX CUSTOMER CARE
SHIPMENT DAMAGES
