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THOR  KITCHEN  MAJOR  APPLIANCE  WARRANTY

LIMITED  WARRANTY

Exclusions This warranty will not cover the following:

                           1. Serial number that have been removed, altered or cannot be readily 

  

determined;

                           2. Product that has been transferred from its original owner to another party or 

                               outside the USA or Canada;

                           3. Rust on the interior or exterior of the unit;

                           4. Products purchased “as-is” are not covered by this warranty;

                           5. Food loss or wine loss due to any refrigerator freezer or wine cooler failures;

                           6. Products used in a commercial setting;

                           7. Service calls which do not involve malfunction or defects in materials or 

                               workmanship, or in accordance with the provided Instructions;          

                           8. To correct the installation of your appliance or to instruct how to use the 

                               appliance;

                           9. Expenses for making the appliance accessible for service, such as removal of 

                               trim, cupboards, shelves, etc., which are not part of the 

 

          

appliance when it is 

                               shipped from the factory;

                         10. Service calls to repair or replace appliance light bulbs, air filters, other 

                               consumables, or knobs, handles, or other cosmetic Parts;

                          11. Surcharges including, but not limited to, any after-hour, weekend, or holiday

                               service calls, tolls, ferry trip charges, or mileage 

     

expense for service calls to

                               remote areas, including Hawaii, Alaska and 

        

Canada;

                         12. Damages to the finish of appliance or home incurred during installation, 

                               including but not limited to floors, cabinets, walls, etc.;

                         13. Damages caused by: services performed by unauthorized service 

 

companies; 

                               use of parts other than genuine Thor parts or parts obtained from persons

                               other than authorized service companies; or external causes such as abuse, 

                               misuse, inadequate  power supply, accidents, 

   

fires, or acts of God;

                         14. Do not let pans boil dry. This may cause permanent damage in the form of 

                               

fusion, or marking that can affect the  ceramic-glass 

breakage, 

cooktop. (This 

                               type of damage is not covered by your warranty);

                         15. Due to hot cookware placed on cold cooktop glass;

                         16. Sliding a pot or pan or the use of sharp objects across the ceramic 

 

surface.

                    

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATIONS OF REMEDIES

CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE 

PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRRANTIES, INCLUDING WARRANTIES 

OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR 

OR THE SHORTEST PERIOD ALLOWED BY LAW. THOR KITCHEN SHALL NOT BE LIABLE FOR 

INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW 

THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR 

LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR 

FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY 

GIVES YOU SPECIFIC LEGAL RIGHTS. AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY 

FROM STATE TO STATE  OR PROVINCE TO PROVINCE.

Your appliance is covered by a one-year limited warranty. For one year from your original date of 

purchase, Thor Kitchen (hereafter “THOR”) will pay for all cost for repairing or replacing any parts 

of this appliance that prove to be defective in materials or workmanship when such appliance is 

installed, operated and maintained according to instructions attached to or furnished with the 

product, this warranty only applies in the USA and Canada. THOR KITCHEN authorizes no person 

to change or add to any obligations under this warranty. Obligations for service and parts under 

this warranty must be performed by Thor or an authorized service company. Product features or 

specifications as described or illustrated are subject to change without notice.

CUSTOMER SERVICE       Phone: 1.877.288.8099       E-mail: [email protected]

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