Product Name:
PolyStone Cottage Free Standing Electric Fireplace Heater Mantel with Remote
SKU #:
Email: [email protected]
Instruction Manual
Please save this manual for future reference.
Note
When you first turn the heater on, it may emit a slight but harmless odor resulting from certain oils or greases being heated
as the appliance is used for the first time. This odor is perfectly safe and will stop shortly. It will not reoccur after the first
operation of this appliance.
This appliance comes equipped with an overheat protection safety device. Should the appliance begin to overheat for any
reason, it will automatically turn all heater functions of the appliance off. The appliance will have to be reset prior to
continuing use. To reset the overheat protection safety device, turn all controls off and unplug the appliance, wait 10
minutes, plug the appliance back in and turn on.
MAINTENANCE
CLEANING
1.
To remove dust from glass window, please use clean dry cloth.
2.
To remove fingerprints or other marks from glass window, please use clean damp cloth. Do not spray glass cleaner or other
liquids directly onto the window.
3.
Clean metal surfaces with a clean damp cloth making sure not to push dust or debris into any air intake or exhaust vents.
4.
Do not use abrasive cleaners or spray liquids on any part of the appliance.
TROUBLE SHOOTING
FREQUENTLY ASKED QUESTIONS(FAQS)
PROBLEM
POSSIBLE CAUSE
SOLUTION
Flame is dim or not present
1. “Flame wand” has come loose
from bracket
1. Remove screws holding back
panel in place and remove back
panel. Secure end of “flame wand”
back into the support bracket.
No warm air is coming from the
heater
1.The overheat protection device in
the appliance has been triggered
1. Turn all controls off, unplug the
appliance, allow to cool for at least
10 minutes, plug back in and restart.
The appliance turns off and will not
turn back on
1.
The overheat protection device
in the appliance has been triggered
2.
House circuit breaker has been
tripped.
1.
Turn all controls off, unplug the
appliance, allow to cool for at least
10 minutes, plug back in and restart.
2.
Reset house circuit breaker.
Warning:
Before attempting to perform any maintenance on this appliance, turn all controls to the
“OFF” position and unplug. Allow the appliance to be “OFF” For at least 10 minutes before performing
any maintenance in order to allow all components to cool properly.
Warning
:
Turn off the appliance, unplug and let cool for at least 10 minutes before attempting to
service. Only a qualified professional should attempt to service or repair the appliance
WHIF993