25
The Extended Warranty Plan provides home use customers an additional 2 years of comprehensive
protection for Luraco’s massage chairs. You can rest assured that your massage chair will be taken
care of as soon as possible.
Note:
Extended warranty plan is only available for in-home use application only. Luraco does not offer this
plan for commercial use.
How to get warranty service:
•
Customer must provide proof of purchase to claim any warranty.
•
Customer must obtain a return authorization number in order to ship the chair to a service center.
•
Customer may obtain service advice by contacting the Luraco Technologies customer service
department toll-free at 1-800-483-9930
Important return Instructions:
If you need to send a unit to Luraco Technologies, please follow the steps below
1.
Get a return authorization from your dealer
2.
Carefully pack the item in its original carton or other suitable box to avoid damage in shipping
3.
Before packing your unit, be sure to enclose:
a. Your name with full shipping address and telephone number
b. A dated receipt for PROOF OF PURCHASE
Attach documentation detailing the problem you are having with your device. All shipping cost must be
prepaid by the customer.
VIII. DISCLAIMERS
Limited warranty and liability: Information in this document is believed to be accurate and reliable.
However, Luraco Technologies does not give any representations or warranties, expressed or implied,
as to the accuracy or completeness of such information and shall have no liability for the consequences of
use of such information.
In no event shall Luraco Technologies be liable for any indirect, incidental, punitive, special or consequential
damages (including - without limitation - lost profits, lost savings, business interruption, costs related to the
removal or replacement of any products or rework charges) whether or not such damages are based on tort
(including negligence), warranty, breach of contract or any other legal theory.
Notwithstanding any damages that customer might incur for any reason whatsoever, Luraco Technologies
aggregate and cumulative liability towards customer for the products described herein shall be limited in
accordance with the Terms and conditions of commercial sale of Luraco Technologies.
Right to make changes: Luraco Technologies reserves the right to make changes to information published
in this document, including without limitation specifications and product descriptions, at any time and without
notice. This document supersedes and replaces all information supplied prior to the publication hereof.
Suitability for use: Medical research has shown that the benefits of massage include pain relief and reduced
depression. Overall better health and wellness have been reported with the use of massage. But, this product
is not intended to diagnose, treat, cure, or prevent any disease. Also, it’s not designed, authorized or
warranted to be suitable for use in life support, life-critical or safety-critical systems or equipment, nor in
applications where failure or malfunction of an Luraco Technologies product can reasonably be expected to
result in personal injury, death or severe property or environmental damage. Luraco Technologies accepts no
liability for inclusion and/or use of Luraco Technologies products in such equipment or applications and
therefore such inclusion and/or use are at the customer’s own risk.
