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English

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Chapter 4    Troubleshooting 

This Chapter describes questions frequently asked during the installation of 

TapShare and suggests methods and solutions. 

No. 

Problems 

Solutions 

1   

The TapShare transmitter is 

connected to the USB 2.0 

port, but the system fails to 

start up (no light), or it 

powers on then off 

repeatedly. 

TapShare transmitters require a USB with 

power delivery specification of 5V 1A. 

Connection to a USB 3.0 connection port 

or other USB power adapters is 

recommended, so that power supply is 

sufficient enough to start up a TapShare 

transmitter. 

2   

While using wired network, 

the screen does not display 

the correct quantity of paired 

transmitters. 

To use wired connection, the transmitter is 

required to pair with the receiver again. 

Please refer to 3.4 Pairing for pairing 

methods. 

 

 For questions about the installation, please scan the following QR Code. A 

support person will be assigned to assist you. 

 

 

 

Содержание TS20 TapShare

Страница 1: ...S20 TapShare Important Installation Guide English To download the latest version of Quick Start Guide multilingual user manual software or driver etc please visit Lumens http www MyLumens com support php ...

Страница 2: ...gested installation locations for the Tapshare Box 3 2 2 TapShare Box connection 3 2 3 TapShare transmitter connection and settings 4 Chapter 3 Connecting to Internet 6 3 1 Wireless connection 6 3 2 Wired connection DHCP 7 3 3 Wired connection static IP address 7 3 4 Pairing 8 Chapter 4 Troubleshooting 9 ...

Страница 3: ...English 2 Chapter 1 System Diagram ...

Страница 4: ...English 3 Chapter 2 Installation and Connections 2 1 Suggested installation locations for the TapShare Box 2 1 1 Conference table 2 1 2 TV stand 2 1 3 Display portable cart 2 2 TapShare Box connection ...

Страница 5: ...nd settings Please note Use a 5 V 1 A power supply adapter or connect to a computer via USB 3 0 port 2 3 1 USB connection please switch to Mobile end Please note Use a 5 V 1 A power supply adapter 2 3 2 HDMI MiniDP connection please switch to PC end ...

Страница 6: ...English 5 2 3 3 Confirm the TapShare Box screen If the connection is correct the screen will display the quantity of equipment already paired or connected ...

Страница 7: ...eless connection 3 1 1 Search TapShare Box via a mobile device 1 Setting search for the WIFI device for example TapShare_DF6EC0E5 2 Enter the Wi Fi password e g 96825190 3 1 2 Modify the network configurations on TapShare Box 1 Start the web browser and enter 192 168 168 1 to log in webpage 2 Enter the administrator password default password is 000000 3 Follow the on screen instructions to change ...

Страница 8: ...he password 6 Click OK to connect Remark 1 Only 5G network connections provided by the wireless router can be connected 3 2 Wired connection DHCP 3 2 1 Connect the network cable to TapShare Box POE supported 3 2 2 Please refer to the IP address at the bottom left corner of the screen Enter the IP address to the browser and log in the webpage setting of the TapShare Box 3 3 Wired connection static ...

Страница 9: ...e static IP setting Remark When using wired connection the transmitter needs to be paired with the receiver box again 3 4Pairing The product has been paired before shipment The following conditions require to pair the device again Add new TapShare transmitters Use wired network connection 1 Shift the TapShare transmitter DIP Switch to PC 2 Connect TapShare Box and TapShare transmitter 3 The LED li...

Страница 10: ... with power delivery specification of 5V 1A Connection to a USB 3 0 connection port or other USB power adapters is recommended so that power supply is sufficient enough to start up a TapShare transmitter 2 While using wired network the screen does not display the correct quantity of paired transmitters To use wired connection the transmitter is required to pair with the receiver again Please refer...

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