Lumberjack RSS150, Руководство пользователя

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problems with machines that are thought to
be faulty due to faulty parts are actually
solved by correct setting up or adjustment of
the machine. A good Authorised Dealer
should be able to resolve the majority of
these issues much more quickly than
processing a claim under the guarantee. If a
return is requested by the Authorised Dealer
or Lumberjack, you will be provided with a
Returns Material Authorisation number
which must be clearly stated on the returned
package, and any accompanying
correspondence. Failure to provide a Returns
Material Authorisation number may result in
item being refused delivery.
2.2 Any issues with the product resulting in a
potential claim under the guarantee must be
reported to the Authorised Dealer from
which it was purchased within 48 hours of
receipt.
2.3 If the Authorised Dealer who supplied the
product to you has been unable to satisfy
your query, any claims made under this
Guarantee should be made directly to
Lumberjack. The claim itself should be
made in a letter setting out the date and
place of purchase, giving a brief explanation
of the problem which has led to the claim.
This letter should be then sent with proof of
purchase to Lumberjack. If you include a
contact number with this it will speed up
your claim.
2.4 Please note that it is essential that the
letter of claim reaches Lumberjack on the last
day of this Guarantee at the latest. Late
claims will not be considered.
3. Limitation of Liability
3.1 We only supply products for domestic
and private use. You agree not to use the
product for any commercial, business or
resale purposes and we have no liability to
you for any loss of profit, loss of business,
business interruption or loss of business
opportunity.
3.2 This Guarantee does not confer any rights
other than these expressly set out above and
does not cover any claims for consequential
loss or damage. This Guarantee is offered as
an extra benefit and does not affect your
statutory rights as a consumer.