10. FAQ
•
The operator doesn’t give out address DNS servers and without DNS server’s it
is impossible to connect to server dyndns.org. In log system will be this message:
–
DynDNS daemon started
–
Error resolving hostname: no such file or directory
–
Connect to DynDNS server failed
-
IPSec tunnel is establishing but communication doesn’t function.
•
Probably it is badly set up route conditionals of connected equipment or it is bad set
up GW.
-
FTP doesn’t function.
•
Router doesn’t support the active FTP mode, supports the passive mode only.
-
RS232 doesn’t function.
•
It is necessary to verify present the expansion port RS232.
•
Verify present the expansion port RS232 in router configuration in menu „external
port“, or verify connection locally by the help Telnet-Hyper terminal.
-
L2TP or IPSec isn’t establishing.
•
Verify the reason in the log system.
-
I switched the router to offline mode by the SMS message, but the router is in online mode
after restart.
•
Control SMS messages don’t change the router configuration. For example, if the
router is switched to offline mode by SMS message the router will be in this mode
up to next restart. This behaviour is the same for next all control SMS messages.
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LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de
LUCOM GmbH * Ansbacher Str. 2a * 90513 Zirndorf * Tel. 09127/59 460-10 * Fax. 09127/59 460-20 * www.lucom.de