Installation Instructions
16 |
P a g e
WARRANTY CONDITIONS
This product is guaranteed against electrical defects in material or manufacturing workmanship for faults when under
normal domestic/residential conditions for a certain period of time from the date of purchase. This warranty covers parts
and labour costs for the motor subject to the following conditions:
1. Installation being performed by a qualified licensed electrician.
This warranty will not apply if the ceiling fan is installed by anyone other than a licensed electrician. Problems arising
from incorrect installation are not covered by warranty. The cost of repairs and/or service calls where the defect is
due to the installation and not due to faulty material or workmanship, in accordance with wholesaler and their
authorized agent, will be payable at time of repair.
2. The correct controller being fitted to the fan.
Only use the controller supplied with the fan or a genuine replacement. Using solid-state dimmer type or non-genuine
controllers will void the warranty. Use of non-genuine controllers may cause the fan to operate with a loud hum and at
altered speeds. Where controllers are supplied complete with light switch
– do not use this switch to operate the fan.
Fans connected using this switch to turn the fan on/off, will not be covered by warranty.
3. Repair work being carried out by a licensed electrician only after authorization by the wholesaler or their authorized
agent to complete the repair and is subject to the supply of dated proof of purchase and installing electricians
details.
4. The exclusion from warranty of any changes to ceiling fan blades or motor, plated and/or painted finishes due to
climatic conditions (moisture, salt air etc) or after 6 months from the date of purchase or other circumstances
deemed to be beyond the control of wholesaler or their authorized agents.
5. The warranty service does not cover:
a. Transportation and in-transit insurance costs, if the product or parts thereof have to be returned for repair or
replacement to the retailer or their authorized agent.
b. Repair of defects caused by accident, fire, misuse, alterations modification, negligence, incorrect or
incomplete installation/operation, any unauthorized person attempting to repair the ceiling fan, or acts of
God.
c. Claims or damage to furniture, carpet, wall, ceiling foundations or any other consequential loss either direct
or indirectly resulting from a faulty ceiling fan.
6. Except in the case of pre-packed integrated light models, light fittings attached to the fan are not covered by this
warranty. Where the fan is pre-packed complete with a light, the light fitting will be covered by warranty to electrical
defect. Tarnishing caused by climatic conditions and breakage of glasses is not covered by warranty. Globes/lamps
are also not covered by warranty. All light fittings attached to the fan must be installed by a licensed electrician
ensuring such attachments are complete and do not affect t
he fan’s performance. Light fittings will often accentuate
noises and vibrations, which can be traced to loose glass or fittings and are not covered by warranty. Broken glass
as supplied in the pre-packed light complete models is not considered an item requiring a warranty service call.
Notification within 48 hours of installation is required where glasses have found to be broken on unpacking.
