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found to be broken on unpacking.
7. The warranty applies to actual faults which may develop. Minor running noises are not covered. All
electrical motors have some audible noise. Allow at least eight hours of operation to allow the
bearings to properly seat. The fan, especially when set on low, may feel warm to touch
– this is not a
fault. If excessive heat is generated a service call may be required. Fan noises can vary due to slight
power fluctuations and mains frequency signals for off
– peak-controlled appliances. These changes
are most noticeable in the quiet of night, mains frequency signals which come across as an
intermittent hum (mostly at night) are out of control of the manufacturer in these cases your
electricity provider should be contacted, or an electrician to fit a suitable noise filter.
8. Threaded components such as blade nuts can work slightly loose during normal operation. These
should be tightened regularly to ensure the fan doesn’t develop operation noises. If noises do
develop, check this aspect before requesting service. This is not covered by warranty.
9. Minor variation of speed may be evident between different fans, even in the same model and is not a
product fault and not covered by warranty.
10. Blades are not covered by warranty against defect in material. The replacement of the blades is not
covered by the in home warranty service call. Notification within 48 hours of installation is required
where blades have found to be broken on unpacking. Contact the retailer or their authorised agent
who will send you a new set of blades. Each blade set is balanced so it is important to replace all
blades. Blades affected by climatic conditions and by maintenance are not covered by this warranty.
This warranty applies only to Australian states and its mainland territories and New Zealand. The
benefits of this warranty are in addition to any rights offered under state or territory law.
For a warranty service, contact the warranty hotline number in this booklet and advise: the model
number and style, the nature of the fault, date and place of purchase. Service cannot be arranged
without this information.
Please also not the following, prior to requesting service, please consult the Trouble-shooting checklist
that is printed in the manual
All electric motors, including fans, make some noise and may feel hot to touch
– this is not a
fault.
Some fans wobble more than others
– even the same model.
Blades are weighed to be within tolerance to minimize wobbling. In multiple installations do not
mix blades from fans.
Fanlights can rattle and are not covered by warranty.
Finish to the fan, including blades and light complete models, are covered by 2 Years warranty.
Blade and glass replacements are not covered by in home servicing.
