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This product is guaranteed against electrical defects in material or manufacturing workmanship for
faults when under normal domestic/residential conditions for a certain period of time from the date of
purchase. This warranty covers parts and labour costs for the motor subject to the following conditions:
1. Installation being performed by a qualified licensed Electrician.
This warranty will not apply if the ceiling fan is installed by anyone other than a licensed electrician.
Problems arising from incorrect installation are not covered by warranty. The cost of repairs and/or
service call where the defect is due to the installation and not due to faulty material or workmanship,
in accordance with wholesaler and their authorized agent, will be payable at time of repair.
2. The correct controller being fitted to the fan.
Only use the controller supplied with the fan or a genuine replacement. Using solid-state dimmer
type or non-genuine controllers will void the warranty. Use of non-genuine controllers may cause the
fan to operate with a loud hum and at altered speeds. Where controllers are supplied complete with
light switch
– do not use this switch to operate the fan. Fans connected using this switch to turn the
fan on/off, will not be covered by warranty.
3. Repair work being carried out by licensed electrician only after authorisation by the wholesaler or
their authorised agent to complete the repair and is subject to the supply of dated proof of purchase
and installing electricians details.
4. The exclusion from warranty of any changes to ceiling fan blade or motor, plated and/or painted
finishes due to climatic conditions (moisture, salt air etc) or after 6 months from the date of purchase
or other circumstances deemed to be beyond the control of wholesaler or their authorized agents.
5. The warranty service does not cover:
a. Transportation and in-transit insurance costs, if the product or parts thereof have to be
returned for repair or replacement to the retailer or their authorised agent.
b. Repair of defects caused by accident, fire, misuse, alterations modification, negligence,
incorrect or incomplete installation/operation, any unauthorised person attempting to repair
the ceiling fan, or acts of God.
c. Claims or damage to furniture, carpet, wall, ceilings or any other consequential loss either
direct or indirectly resulting from a faulty ceiling fan.
6. Except in the case of pre-packed integrated light models, light fittings attached to the fan are not
covered by this warranty. Where the fan is pre-packed complete with a light, the light fitting will be
covered by warranty to electrical defect. Tarnishing caused by climatic conditions and breakage of
glass is not covered by warranty. Globes/lamps are also not covered by warranty. All light fittings
attached to the fan must be installed by a qualified licensed Electrician ensuring such attachments
are complete and do not affect the fan’s performance. Light fittings will often accentuate noises and
vibrations, which can be traced to loose glass or fittings and are not covered by warranty. Broken
glass as supplied in the pre-packed light complete models is not considered an item requiring a
warranty service call. Notification within 48 hours of installation is required where glasses have
WARRANTY CONDITIONS
