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User Manual of Network Video Recorder   

185 

16.3

 

Troubleshooting 

 

No image displayed on the monitor after starting up normally. 

Possible Reasons 

a)

 

No VGA or HDMI connections. 

b)

 

Connection cable is damaged. 

c)

 

Input mode of the monitor is incorrect. 

Steps 

1.

 

Verify the device is connected with the monitor via HDMI or VGA cable. 

If not, please connect the device with the monitor and reboot. 

2.

 

Verify the connection cable is good. 

If there is still no image display on the monitor after rebooting, please check if the connection cable is 
good, and change a cable to connect again. 

3.

 

Verify Input mode of the monitor is correct. 

Please check the input mode of the monitor matches with the output mode of the device (e.g. if the 
output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if 
not, please modify the input mode of monitor. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

If it is solved, finish the process. 
If not, please contact the engineer from our company to do the further process. 

 

 

There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up. 

Possible Reasons 

a)

 

No HDD is installed in the device. 

b)

 

The installed HDD has not been initialized. 

c)

 

The installed HDD is not compatible with the NVR or is broken-down. 

Steps 

1.

 

Verify at least one HDD is installed in the NVR. 

1)

 

If not, please install the compatible HDD. 

 

Please refer to the “Quick Operation Guide” for the HDD installation steps. 

2)

 

If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the 
Audible Warning checkbox of “HDD Error”. 

2.

 

Verify the HDD is initialized. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and click 
the “Init” button. 

3.

 

Verify the HDD is detected or is in good condition. 

1)

 

Select “Menu>HDD>General”. 

2)

 

If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according 
to the requirement. 

4.

 

Check if the fault is solved by the step 1 to step 3. 

If it is solved, finish the process. 

If not, please contact the engineer from our company to do the further process. 

 

Содержание LTN8916

Страница 1: ...Network Video Recorder User Manual...

Страница 2: ...ENT WILL OUR COMPANY ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING AMONG OTHERS DAMAGES FOR LOSS OF BUSINESS PROFIT...

Страница 3: ...rference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized E...

Страница 4: ...safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Sou...

Страница 5: ...s properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with an U...

Страница 6: ...asing our product If there is any question or request please do not hesitate to contact dealer The figures in the manual are for reference only This manual is applicable to the models listed in the fo...

Страница 7: ...uto switch interval is configurable Quick setting menu is provided for live view Motion detection video tampering video exception alert and video loss alert functions Privacy mask Multiple PTZ protoco...

Страница 8: ...ormal record capture HDD error and HDD full etc VCA detection alarm is supported VCA search for face detection vehicle plate behavior analysis people counting and heat map Alarm triggers full screen m...

Страница 9: ...rameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote locking and unlocking of control panel and mouse Remote HDD formatting and program upgrading...

Страница 10: ...g Customized Protocols 34 2 5 4 Editing IP Cameras Connected to the PoE Interfaces 37 Chapter 3 Live View 40 3 1 Introduction of Live View 41 3 2 Operations in Live View Mode 42 3 2 1 Front Panel Oper...

Страница 11: ...aying back by Smart Playback 85 6 1 6 Playing Back by System Logs 87 6 1 7 Playing Back External File 89 6 1 8 Playing Back by Sub periods 89 6 1 9 Playing Back Pictures 90 6 2 Auxiliary Functions of...

Страница 12: ...figuring Email 137 11 2 9 Configuring NAT 138 11 2 10Configuring High speed Download 141 11 2 11Configuring Virtual Host 142 11 3 Checking Network Traffic 143 11 4 Configuring Network Detection 144 11...

Страница 13: ...1 14 5 1 Upgrading by Local Backup Device 171 14 5 2 Upgrading by FTP 172 14 6 Restoring Default Settings 172 Chapter 15 Others 174 15 1 Configuring General Settings 175 15 2 Configuring DST Settings...

Страница 14: ...User Manual of Network Video Recorder 13 Chapter 1 Introduction...

Страница 15: ...n different fields and items and select setting parameters In playback mode the Up and Down buttons are used to speed up and slow down record playing and the Left and Right buttons are used to move th...

Страница 16: ...op record clipping in playback 6 MNO PLAY Enter numeral 6 Enter letters MNO Playback for direct access to playback interface 7 PQRS REC Enter numeral 7 Enter letters PQRS Open the manual record interf...

Страница 17: ...emote control shown in Figure 1 2 Batteries 2 AAA must be installed before operation Figure 1 2 Remote Control The keys on the remote control closely resemble the ones on the front panel See Table 1 2...

Страница 18: ...e installed batteries properly in the remote control And you have to aim the remote control at the IR receiver in the front panel If there is no response after you press any button on the remote follo...

Страница 19: ...vider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter D...

Страница 20: ...ard 1 Figure 1 4 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icons Description Icons Description Numbers Capital English Lowercase...

Страница 21: ...evices such as USB mouse and USB Hard Disk Drive HDD 6 RS 232 Interface Connector for RS 232 devices 7 VGA DB9 connector for VGA output Display local video output and menu 8 RS 485 Interface Half dupl...

Страница 22: ...User Manual of Network Video Recorder 21 Chapter 2 Getting Started...

Страница 23: ...After startup the Power indicator LED remains blue A splash screen with the status of the HDD appears on the monitor The row of icons at the bottom of the screen shows the HDD status X means that the...

Страница 24: ...recommend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the secu...

Страница 25: ...ant settings of the NVR If you don t want to use the Setup Wizard at that moment click the Cancel button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the devi...

Страница 26: ...0M 100M 1000M network interface for LTN89XX P series 4 Click Next button after you configured the basic network parameters Then you will enter the PT Cloud interface Configure the PT Cloud according t...

Страница 27: ...the HDD 8 Click Next button You enter the Adding IP Camera interface 9 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive Before adding the cam...

Страница 28: ...of Network Video Recorder 27 Figure 2 10 Search for IP Cameras 10 Click Next button Configure the recording for the added IP Cameras Figure 2 11 Record Settings 11 Click OK to complete the startup Se...

Страница 29: ...12 Login Interface 2 Input Password 3 Click OK to log in In the Login dialog box if you enter the wrong password 7 times the current user account will be locked for 60 seconds Figure 2 13 User Accoun...

Страница 30: ...of Network Video Recorder 29 Figure 2 14 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock...

Страница 31: ...camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 15 IP Camera Management Interface 2 Click the inactive icon of the camera to ent...

Страница 32: ...can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 5 2 Adding the Online IP Cameras Purpose The main fu...

Страница 33: ...click menu in live view mode or click Menu Camera Camera to enter the IP camera management interface Figure 2 19 Adding IP Camera Interface 2 The online cameras with same network segment will be detec...

Страница 34: ...e IP address protocol management port and other information of the IP camera to be added If the IP camera to add has not been actiavated you can activate it from the IP camera list on the camera manag...

Страница 35: ...ive video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security Show the security status of the camera to be active inactive or the password strength strong...

Страница 36: ...choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scr...

Страница 37: ...P camera interface to enter the protocol management interface Figure 2 26 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choo...

Страница 38: ...nnected network camera After adding the customized protocols you can see the protocol name is listed in the dropdown list please refer to Figure 2 27 Figure 2 27 Protocol Setting 3 Choose the protocol...

Страница 39: ...nterface so in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter 11 1 Configuring General Settin...

Страница 40: ...User Manual of Network Video Recorder 39 Figure 2 30 Edit IP Camera Interface Manual...

Страница 41: ...User Manual of Network Video Recorder 40 Chapter 3 Live View...

Страница 42: ...ht of the screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible T...

Страница 43: ...tput cannot perform any operation and you can do some basic operation on the live view mode for the Aux output 3 2 1 Front Panel Operation on Live View Table 3 2 Front Panel Operation in Live View Fun...

Страница 44: ...nitor mode and the Aux monitor is not connected the mouse operation is disabled you need to switch back to the Main output with the MAIN AUX button on the front panel or remote If the corresponding ca...

Страница 45: ...layback Mute Audio on Capture PTZ Control Digital Zoom Image Settings Live View Strategy Stream Information Close Instant Playback only shows the record in last five minutes If no record is found it m...

Страница 46: ...ze Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 5 Live View Strategy Move the mouse onto the icon to show the real time stream information including...

Страница 47: ...le in this menu include Video Output Interface Designates the output to configure the settings for Live View Mode Designates the display mode to be used for Live View Dwell Time The time in seconds to...

Страница 48: ...on different models 2 Select the small window and double click on the channel number to display the channel on the window You can click button to start live view for all the channels and click to sto...

Страница 49: ...e image quality channel zero encoding is supported as an option for you Steps 1 Enter the Live View Settings interface Menu Configuration Live View 2 Select the Channel Zero Encoding tab Figure 3 9 Li...

Страница 50: ...User Manual of Network Video Recorder 49 Chapter 4 PTZ Controls...

Страница 51: ...the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the PTZ Parameters button to set the PTZ parameters Figure 4 2 PTZ General 3 Choose the camera f...

Страница 52: ...and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button to link the location to the preset Repeat the step...

Страница 53: ...ck the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next...

Страница 54: ...can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key...

Страница 55: ...rt button and click corresponding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Pur...

Страница 56: ...r Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ...

Страница 57: ...on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4...

Страница 58: ...he dome moves to the predefined preset 1 location after the park time The park time can only be set through the speed dome configuration interface by default the value is 5s 4 Click the button again t...

Страница 59: ...tton and the auto cycle button Zoom Focus Iris Zoom Focus Iris The speed of the PTZ movement Light on off Wiper on off 3D Zoom Image Centralization Menu Switch to the PTZ control interface Switch to t...

Страница 60: ...User Manual of Network Video Recorder 59 Chapter 5 Recording Settings...

Страница 61: ...HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record capacity and maxim...

Страница 62: ...e Max Bitrate Kbps and Max Bitrate Range Recommend are not configurable Enabling it helps to ensure the high video quality with a lowered bitrate The H 265 and H 264 should be supported by the connect...

Страница 63: ...eckbox to enable or disable audio recording Video Stream Main stream and sub stream are selectable for recording When you select sub stream you can record for a longer time with the same storage space...

Страница 64: ...ding and Capture Schedule Purpose Set the record schedule and then the camera automatically starts stops recording according to the configured schedule In this chapter we take the record schedule proc...

Страница 65: ...red by motion detection and alarm You can delete the set schedule by clicking the None icon 2 Choose the camera you want to configure 3 Select the check box after the Enable Schedule item 4 Click Edit...

Страница 66: ...ure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 8 1 and Chapter 9 The VCA settings are only available to the smart IP cameras R...

Страница 67: ...etection Recording and Capture Purpose Follow the steps to set the motion detection parameters In the live view mode once a motion detection event takes place the NVR can analyze it and do many action...

Страница 68: ...r Enable Motion Detection 3 Drag and draw the area for motion detection by mouse If you want to set the motion detection for all the area shot by the camera click Full Screen To clear the motion detec...

Страница 69: ...dule configuration see Chapter Configuring Recording and Capture Schedule 5 4 Configuring Alarm Triggered Recording and Capture Purpose Follow the procedure to configure alarm triggered recording or c...

Страница 70: ...other alarm inputs click Copy and choose the alarm input number Figure 5 19 Copy Alarm Input 3 Edit the Alarm triggered record in the Record Capture Schedule setting interface For the detailed informa...

Страница 71: ...record schedule After rebooting all the manual records enabled will be canceled 4 Enabling and disabling the continuous capture 1 Select Continuous Capture on the left bar Figure 5 21 Continuous Captu...

Страница 72: ...Figure 5 23 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are three different modes for the date format to configure holiday schedule 4 Se...

Страница 73: ...D Information interface Menu HDD Figure 5 24 HDD General 2 Select the HDD and click to enter the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 25 HDD General Editing 2 Cli...

Страница 74: ...to save settings and back to the upper level menu Repeat the above steps for configuring other channels 5 8 Configuring HDD Group for Recording and Capture Purpose You can group the HDDs and save the...

Страница 75: ...D group 1 Select Advanced on the left bar 2 Choose Group number in the dropdown list of Record on HDD Group 3 Check the channels you want to save in this group 4 Click Apply to save settings After hav...

Страница 76: ...he button will lock all the record files related to the playback channels 4 You can click the button to pop up the file management interface Click the Locked File tab to check and export the locked fi...

Страница 77: ...art end time 4 Click Search to show the results Figure 5 32 Export Search Result 5 Protect the record files 1 Find the record files you want to protect and then click the icon which will turn to indic...

Страница 78: ...ter Managing HDD Group 3 Set the HDD property to Read only 4 Click OK to save settings and back to the upper level menu You cannot save any files in a Read only HDD If you want to save files in the HD...

Страница 79: ...User Manual of Network Video Recorder 78 Chapter 6 Playback...

Страница 80: ...in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be played back Figure 6 1...

Страница 81: ...itch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 6 3 Playback Calen...

Страница 82: ...rag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button Operation Button Operation Audio on Mute Adjust volume Start...

Страница 83: ...r the Playback interface Menu Playback 2 Select the Event in the drop down list on the top left side 3 Select Alarm Input Motion or VCA as the event type Here we take playback by VCA as the example Fi...

Страница 84: ...or next event Please refer to Table 6 1 for the description of buttons on the toolbar 6 1 4 Playing Back by Tag Purpose Video tag allows you to record related information like people and location of a...

Страница 85: ...and click Tag to manage the tags You can check edit and delete tag s Figure 6 9 Tag Management Interface Playing back by Tag Steps 1 Select the Tag from the drop down list in the Playback interface 2...

Страница 86: ...o without motion will be played in the 16 time speed The smart playback rules and areas are configurable Before you start To get the smart search result the corresponding event type must be enabled an...

Страница 87: ...t full screen for motion detection Clear all Start Stop clipping File management for video clips Stop playing Pause playing Play Smart settings Search matched video files Filter video files by setting...

Страница 88: ...and post play is not available for the motion event type 7 Click to search and play the matched video files 8 Optional You can click to filter the searched video files by setting the target characters...

Страница 89: ...ton to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Figure 6 16 Result of System Log Search 4 Playback interface The too...

Страница 90: ...lect and click the button to play back it And you can adjust the playback speed by clicking and Figure 6 18 Interface of External File Playback 6 1 8 Playing Back by Sub periods Purpose The video file...

Страница 91: ...multaneously 6 1 9 Playing Back Pictures Purpose The captured pictures stored in the HDDs of the device can be searched and viewed Steps 1 Enter Playback interface Menu Playback 2 Select Picture from...

Страница 92: ...ions of Playback 6 2 1 Playing Back Frame by Frame Purpose Play video files frame by frame in case of checking image details of the video when abnormal events happen Steps Using a Mouse Go to Playback...

Страница 93: ...n on the playback control bar to enter Digital Zoom interface 2 Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times Figure 6 22 Draw Area for Digital Zoom 3 R...

Страница 94: ...6 2 4 Reverse Playback of Multi channel Purpose You can play back record files of multi channel reversely Up to 16 ch with 1280 720 resolution simultaneous reverse playback is supported up to 4 ch wit...

Страница 95: ...ecord files will be marked by two lines on the process bar The upper one indicates the record files of the selected channel and the lower one indicates the record files of all the selected channels 3...

Страница 96: ...User Manual of Network Video Recorder 95 Chapter 7 Backup...

Страница 97: ...k Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export I...

Страница 98: ...B1 1 Stay in the Exporting interface until all record files are exported Figure 7 3 Export Finished 4 Check backup result Choose the record file in Export interface and click button to check it The Pl...

Страница 99: ...ives and USB HDDs Steps 1 Enter Export interface Menu Export Normal Picture 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The match...

Страница 100: ...files Or you can select recording files you want to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Ch...

Страница 101: ...s USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Select th...

Страница 102: ...using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback use buttons or...

Страница 103: ...k Format button to format the backup device If the inserted storage device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor 7 3 Hot Spare Device Backup P...

Страница 104: ...ot spare device to normal mode to ensure the normal operation afterwards Steps 1 Enter the Hot Spare settings interface Menu Configuration Hot Spare 2 Set the Work Mode as Hot Spare Mode click the App...

Страница 105: ...ected working device is displayed on the device list 2 Check the checkbox to select the working device from the device list and click the Add button to link the working device to the hot spare device...

Страница 106: ...hot spare device is displayed as Backing up The record backing up can be functioned for 1 working device at a time Figure 7 18 Backing up When the working device comes online the lost video files will...

Страница 107: ...User Manual of Network Video Recorder 106 Chapter 8 Alarm Settings...

Страница 108: ...itivity Click button and set alarm response actions 3 Click Trigger Channel tab and select one or more channels which will start to record capture or become full screen monitoring when motion alarm is...

Страница 109: ...If you want to set motion detection for another channel repeat the above steps or just click Copy in the Motion Detection interface to copy the above settings to it 8 2 Setting Sensor Alarms Purpose...

Страница 110: ...e of Alarm Input Choose one day of a week and Max eight time periods can be set within each day and click Apply to save the settings Time periods shall not be repeated or overlapped Repeat the above s...

Страница 111: ...ou can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input 8 3 Detecting Video Loss Ala...

Страница 112: ...Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up to eight time periods can be set within each day 3 Click Apply button to save the settings Time periods shal...

Страница 113: ...ndling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video ta...

Страница 114: ...rious exceptions e g HDD Full The HDD is full HDD Error Writing HDD error or unformatted HDD Network Disconnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect...

Страница 115: ...ception settings interface Menu Configuration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the...

Страница 116: ...hapter for details of alarm host configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 11 2 8 for details of Email confi...

Страница 117: ...py the above settings to another channel Figure 8 18 Copy Settings of Alarm Output 8 7 Triggering or Clearing Alarm Output Manually Purpose Sensor alarm can be triggered or cleared manually If Manuall...

Страница 118: ...l of Network Video Recorder 117 Click Trigger All button if you want to trigger all alarm outputs Click Clear All button if you want to clear all alarm output Figure 8 19 Clear or Trigger Alarm Output...

Страница 119: ...User Manual of Network Video Recorder 118 Chapter 9 VCA Alarm...

Страница 120: ...arm response actions such as full screen monitoring audible warning etc Steps 1 Enter the VCA settings interface Menu Camera VCA 2 Select the camera to configure the VCA You can click the checkbox of...

Страница 121: ...line and re draw it Up to 4 rules can be configured Figure 9 2 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings 9 2 Intrusion Detection Purpose Intrusion detection functio...

Страница 122: ...Click and drag the slider to set the detection sensitivity Sensitivity Range 1 100 The value of the sensitivity defines the size of the object which can trigger the alarm The higher the value is the m...

Страница 123: ...rtual region and a series of actions can be taken when the alarm is triggered Please refer to the Chapter 9 4 Intrusion Detection for operating steps to configure the people gathering detection The Pe...

Страница 124: ...User Manual of Network Video Recorder 123 Chapter 10 VCA Search...

Страница 125: ...ain configured area and form in daily weekly monthly annual reports for analysis Steps 1 Enter the People Counting interface Menu VCA Search People Counting 2 Select the camera for the people counting...

Страница 126: ...User Manual of Network Video Recorder 125 Chapter 11 Network Settings...

Страница 127: ...the internal NIC address so that IP addresses are assigned to the cameras connected to the PoE interfaces 4 After having configured the general settings click Apply button to save the settings Working...

Страница 128: ...gure 11 3 Figure 11 3 PPPoE Settings Interface 3 Check the PPPoE checkbox to enable this feature 4 Enter User Name and Password for PPPoE access The User Name and Password should be assigned by your I...

Страница 129: ...er the Verification Code of the device The verification code consists of 6 capital letters and is located at the bottom of the DVR You can also use the scanning tool of your phone to quickly get the c...

Страница 130: ...registered on the server You can register the alias of the device domain name in the LTS server first and then enter the alias to the Device Domain Name in the NVR you can also enter the domain name...

Страница 131: ...iDDNS 1 Select the continent country of the server on which the device is registered 2 The Server Address of the HiDDNS server appears by default www hiddns com 3 Enter the Device Domain Name You can...

Страница 132: ...1 Figure 11 10 HiDDNS Settings Interface Register the device on the HiDDNS server 1 Go to the HiDDNS website www hiddns com Figure 11 11 Register an Account 2 Click to register an account if you do no...

Страница 133: ...Software After having successfully registered the device on the HiDDNS server you can access your device via web browser or Client Software with the Device Domain Name Device Name OPTION 1 Access the...

Страница 134: ...ssword of the device Figure 11 14 Access Device via NVMS7000 5 Click the Apply button to save the settings After setting all the required parameters for the DDNS you can view the connecting status of...

Страница 135: ...and parameters related information Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the SNMP tab to enter the SNMP Settings interface as shown in Figure 11 16 Figure 1...

Страница 136: ...When adding a device to the CMS Client Management System software the multicast address must be the same as the device s multicast IP RTSP Port The RTSP Real Time Streaming Protocol is a network cont...

Страница 137: ...rowser 2 Input the correct user name and password and click Login button to log in the device 3 Enter the HTTPS settings interface Configuration Remote Configuration Network Settings HTTPS 4 Create th...

Страница 138: ...l designated users if an alarm event is detected etc an alarm or motion event is detected or the administrator password is changed Before configuring the Email settings the NVR must be connected to a...

Страница 139: ...Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images The interval is the time of two adjacent alarm images You can also set SMTP port and enable SSL here...

Страница 140: ...he external ports are set by the router automatically Steps 1 Select Auto in the drop down list of Mapping Type 2 Click Apply button to save the settings 3 You can click Refresh button to get the late...

Страница 141: ...rform the following steps to map the port manually in an easy way Before you start Make sure the router support the configuration of internal port and external port in the interface of Forwarding Step...

Страница 142: ...interface is for reference only it may be different due to different router manufactures Please contact the manufacture of router if you have any problems with setting virtual server 11 2 10 Configur...

Страница 143: ...anagement interface after enabling this function The Virtual host function can be only configured through the web browser Steps 1 Enter the Advanced settings interface as shown in the Figure 11 32 Con...

Страница 144: ...urpose You can check the network traffic to obtain real time information of NVR such as linking status MTU sending receiving rate etc Steps 1 Enter the Network Traffic interface Menu Maintenance Net D...

Страница 145: ...eld of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as wel...

Страница 146: ...incorrect Figure 11 37 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 38 Figure 11 38 Pack...

Страница 147: ...pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 4 4Checking Network Statistics Purpose You can check...

Страница 148: ...Video Recorder 147 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You can click Refresh to...

Страница 149: ...User Manual of Network Video Recorder 148 Chapter 12 HDD Management...

Страница 150: ...HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 12 2 HDD Information...

Страница 151: ...enu HDD General Figure 12 6 HDD Information Interface 2 Click the Add button to enter the Add NetHDD interface as shown in Figure 12 7 Figure 12 7 HDD Information Interface 3 Add the allocated NetHDD...

Страница 152: ...lable IP SAN disks 3 Select the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 12 9 Add IP SAN Disk 6 After having...

Страница 153: ...xport use the eSATA for backup Refer to Backup using eSATA HDDs in Chapter Backing up by Normal Video Picture Search for operating instructions Record Capture use the eSATA for record capture Refer to...

Страница 154: ...ge Mode interface Menu HDD Advanced Storage Mode 2 Set the Mode to Group as shown in Figure 12 13 Figure 12 13 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop...

Страница 155: ...e R W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter Setting HDD Groups A HDD can be set to read only to prevent important recorded files from being o...

Страница 156: ...e is one HDD with R W property 12 5 Configuring Quota Mode Purpose Each camera can be configured with allocated quota for the storage of recorded files or captured pictures Steps 1 Enter the Storage M...

Страница 157: ...era to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Apply button to apply the settings If the quota capacity is set to 0 then...

Страница 158: ...t If not click the Set button to set it Choose Export and click the OK button Figure 12 22 Setting eSATA Usage The capacity of destination disk must be the same as that of the clone source disk 4 Chec...

Страница 159: ...ach HDD which is displayed on the list as shown in Figure 12 25 Figure 12 25 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal p...

Страница 160: ...d Sector Detection technique The S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of an...

Страница 161: ...ton to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can check the checkbox of the Continue to use the disk when self evaluation is...

Страница 162: ...e the HDD error alarms when the HDD status is Uninitialized or Abnormal Steps 1 Enter the Exception interface Menu Configuration Exceptions 2 Select the Exception Type to HDD Error from the dropdown l...

Страница 163: ...Video Recorder 162 Figure 12 29 Configure HDD Error Alarm 4 When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from the list below 5 Click the Apply button...

Страница 164: ...User Manual of Network Video Recorder 163 Chapter 13 Camera Settings...

Страница 165: ...nu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Da...

Страница 166: ...cy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 13 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with differ...

Страница 167: ...Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 13 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the valu...

Страница 168: ...User Manual of Network Video Recorder 167 Chapter 14 NVR Management and Maintenance...

Страница 169: ...nformation Interface You can add the device to your mobile client software NVMS7000 via scanning the QR Code 14 2 Searching Exporting Log Files Purpose The operation alarm exception and information of...

Страница 170: ...of each log or double click it to view its detailed information as shown in Figure 14 4 And you can also click the button to view the related video files if available Figure 14 4 Log Details 6 If you...

Страница 171: ...nage port password of admin etc And the exported file can be edited on your PC like adding or deleting the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter...

Страница 172: ...port button After the import process is completed you must reboot the NVR After having finished the import of configuration files the device will reboot automatically 14 5 Upgrading System Purpose The...

Страница 173: ...ce is valid and correct Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC Steps 1 Enter the Upgrade interface Menu Maintenance Upgrade 2 Click the FTP tab...

Страница 174: ...address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaults Restore all parameters to the factory defaul...

Страница 175: ...User Manual of Network Video Recorder 174 Chapter 15 Others...

Страница 176: ...e the same with the video input standard Resolution You can configure the VGA resolution and HDMI resolution respectively And up to 4K 3840 2160 resolution is selectable for the HDMI output Time Zone...

Страница 177: ...for the remote and keyboard control Auto Logout Set timeout time for menu inactivity E g when the timeout time is set to 5 Minutes then the system will exit from the current operation menu to live vi...

Страница 178: ...commend you create a strong password of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the securi...

Страница 179: ...n settings interface as shown in Figure 15 7 Figure 15 7 User Permission Settings Interface 6 Set the operating permission of Local Configuration Remote Configuration and Camera Configuration for the...

Страница 180: ...cted camera s Local Manual Operation Locally starting stopping manual recording and alarm output of the selected camera s Remote Manual Operation Remotely starting stopping manual recording and alarm...

Страница 181: ...sword is recommended Admin You are only allowed to edit te password and MAC address Check the checkbox of Change Password if you want to change the password and the input the correct old password and...

Страница 182: ...User Manual of Network Video Recorder 181 Chapter 16 Appendix...

Страница 183: ...ut 1 ch RCA Linear 1 K Decoding Decoding format H 265 H 264 MPEG4 Live view Playback resolution 12 MP 8 MP 6 MP 5 MP 4 MP 3 MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Synchronous playback 16 ch 16...

Страница 184: ...esolution 12 MP 8 MP 6 MP 5 MP 4 MP 3 MP 1080p UXGA 720p VGA 4CIF DCIF 2CIF CIF QCIF Synchronous playback 16 ch 16 ch Capability 4 ch 4K or 16 ch 1080p 4 ch 4K or 16 ch 1080p Hard disk SATA 4 SATA int...

Страница 185: ...DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to...

Страница 186: ...contact the engineer from our company to do the further process There is an audible warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b...

Страница 187: ...the total bandwidth has reached its limit 4 Check if the fault is solved by the step 1 to step 3 If it is solved finish the process If not please contact the engineer from our company to do the furthe...

Страница 188: ...ia the main spot interface by default Steps 1 Enable the output channel 2 Select Menu Configuration Live View View and select video output interface in the drop down list and configure the window you...

Страница 189: ...the RS 232 cable 2 Open the Super Terminal and execute the command of ping 192 168 0 0 l 1472 f the IP address may change according to the real condition and check if there exists packet loss Simulta...

Страница 190: ...standard 4 Check if the fault is solved by the above steps If it is solved finish the process If not please contact the engineer from our company to do the further process The image gets stuck when N...

Страница 191: ...The HDD is error or not detected Steps 1 Verify the system time setting is correct Select Menu Configuration General General and verify the Device Time is correct 2 Verify the search condition is corr...

Страница 192: ...00083 A1D 310 V4 12 09 AC 1208 1024 TCM5311 11D X 00023 A1D 310 V4 12 09 AC 1208 960 Arecont AV1305 M 65175 1208 1024 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV8185DN 65172 1600 1200 Axis M1114...

Страница 193: ...HB3 ONVIF compatibility 1 8 2 20120327 2 9080 A1 7852 2048 1536 IXE20DN AAXVUU2 ONVIF compatibility 1 8 2 20120327 2 9081 A1 7852 1920 1080 Sanyo 2300P with lens 2 03 02 110318 00 1920 1080 2500P with...

Страница 194: ...2CD2132 I V5 3 0 build150327 2048 1536 DS 2CD2410FD I W V5 3 0 build150327 1920 1080 DS 2CD2612F I V5 3 0 build150327 1280 960 DS 2CD2612F IS V5 3 0 build150327 1280 960 DS 2CD2632F I V5 3 0 build150...

Страница 195: ...1536 DS 2CD4332FWD I V5 3 0 build150327 2048 1536 DS 2CD6213F V5 2 6 build 141218 1280 960 DS 2CD6223F V5 2 6 build 141218 1920 1080 DS 2CD6233F V5 2 6 build 141218 2048 1536 DS 2CD7153 E V5 2 0 buil...

Страница 196: ...S 2CD9122 V3 7 1 build140417 1920 1080 DS 2CD9152 V3 7 1 build140417 2560 1920 iDS 2CD9152 V3 7 1 build140417 2560 1920 DS 2CD9122 H V3 7 1 build140417 1920 1080 DS 2CD9182 H V3 8 1 build140815 3296 2...

Страница 197: ...352 288 DS 6501HFI V1 0 1 build130607 704 576 DS 6501HFI SATA V1 0 1 build130607 704 576 DS 6502HCI V1 0 1 build130607 352 288 DS 6502HCI SATA V1 0 1 build130607 352 288 DS 6502HFI V1 0 1 build130607...

Страница 198: ...S 6601HFHI V1 1 0 build150123 1920 1080 DS 6601HFHI L V1 1 0 build150123 1920 1080 DS 2DF7274 A D AF V5 2 8 build150124 1280 960 iDS 2DF7274 A D AF V5 2 8 build150124 1280 960 DS 2DM7274 A V5 2 8 buil...

Страница 199: ...8 build150124 2048 1536 DS 2DF5296 A D A3 D3 AF A3F V5 2 8 build150124 2048 1536 iDS 2DF5296 A D A3 D3 AF A3F V5 2 8 build150124 2048 1536 DS 2DF6223 A V5 2 8 build150124 1920 1080 iDS 2DF6223 A V5 2...

Страница 200: ...10 build150128 1280 960 DS 2DE7120i A AE V5 2 10 build150128 1280 960 DS 2DM7130i A V5 2 10 build150128 1280 960 DS 2DM4120 A V5 2 10 build150128 1280 960 DS 2DE5120I A V5 2 10 build150128 1280 960 DS...

Страница 201: ...223 704 576 DS 2DM1 718 V3 2 0 build131223 704 576 DS 2DM1 518 V3 2 0 build131223 704 576 DS 2DF1 718 V3 2 0 build131223 704 576 DS 2DF1 514 V3 2 0 build131223 704 576 DS 2DF1 714 V3 2 0 build131223 7...

Страница 202: ...N3007 V5 2 7 build141107 1920 1080 DS 2ZCN3007 B V5 2 7 build141107 1920 1080 DS 2ZMN2007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 V5 2 7 build141107 1920 1080 DS 2ZMN3007 B V5 2 7 build141107 1920 10...

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