Flexfire LEDs will NOT provide replacement items before the original items have been returned, tested, and deemed faulty. If you need a replace-
ment item while the return process is taking place, then you can repurchase that item. Once the testing process is complete and assuming the
product is faulty, a refund will be issued for the purchase price of the product. Flexfire LEDs will not refund shipping costs on replacement items
If the product is found to be working properly and the error lies in the installation, or with other non-Flexfire LEDs products being used, then the
product will be returned to the customer via our standard shipping method paid by the customer. If the customer has paid for a replacement item
while the return process is being processed and the original product is found to be working properly, then the customer will receive the original
product back and no refund.
Buyer’s sole right under this warranty is for repair or replacement of the defective item.
This warranty is not transferable and applies only to the original purchaser of such items, provided that products purchased from an authorized
Flexfire LEDs reseller will also include the above limited warranty. Proof of purchase may be required.
Warranty Period:
In the event of a product defect or malfunction, Flexfire LEDs will cover the cost of the return shipping. This is only valid during the product’s
warranty period stated by Flexfire LEDs. In this case a prepaid shipping label will be issued to the client via our standard shipping method.
•
If the item is faulty, Flexfire LEDs will ship out a replacement at no charge.
•
If the item is not faulty (still works), the client will need to pay for the shipping to get the product back to them.
V.2018.10.03
DYN-MZ-COMBO
7
page
support@FlexfireLEDs.com
925-273-9080 opt 2
User Guide
•
Dynamic Tunable White Multi-Zone Combo
