26
TROUBLE SHOOTING
The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description
Reason
Solution
Washing machine
cannot start up
Door is not closed
properly
Restart after the door is closed
Check if the clothes is stuck
Door can’t be
opened
Washer’s safety protection
design is working
Disconnect the power, restart the
product
Water leakage
The connection between
inlet pipe or outlet hose is
not tight
Check and fasten water pipes Clean
up outlet hose
Detergent residues
in the box
Detergent is dampened
or agglomerated
Clean and wipe the detergent box
Indicator or display
does not light
Disconnect the power
PC board or harness has
connection problem
Check if the power is shut down
and the power plug is connected
correctly
Abnormal noise
Check if the fixing (bolts) have been
removed. Check it’s installed on a
solid and level floor
LED display models:
Description
Reason
Solution
Door is not closed properly Restart after the door is closed
Check if the clothes is stuck
Water injecting problem
while washing
Check if the water pressure is
too low. Straighten the water
pipe. Check if the inlet valve
filter is blocked
Overtime water draining
Check if the drain hose is
blocked
Water overflow
Restart the washer
Others
Please try again first, call up
service line if there are still
troubles
Note!
• After the check, activate the appliance. If the problem occurs or the display shows
other alarm codes again, contact the service.