G-Link
®
-LXRS
®
Wireless Accelerometer Node
User Manual
Troubleshooting
51
7.4
Repair and Calibration
The G-Link
®
-LXRS
®
is factory calibrated when it is manufactured. No further calibration is
required.
General Instructions
In order to return any LORD MicroStrain
®
product, you must contact LORD
MicroStrain
®
Sales or Technical Support to obtain a Return Merchandise
Authorization number (RMA). All returned merchandise must be in the original
packaging including manuals, accessories, cables, etc. with the RMA number
clearly printed on the outside of the package. Removable batteries should be
removed and packaged in separate protective wrapping. Please provide the
LORD MicroStrain
®
model number and serial number as well as your name,
organization, shipping address, telephone number, and email. Normal turn-
around for RMA items is seven days from receipt of item by LORD
MicroStrain
®
.
Warranty Repairs
LORD MicroStrain
®
warrants its products to be free from defective material
and workmanship for a period of one (1) year from the original date of
purchase. LORD MicroStrain
®
will repair or replace, at its discretion, a
defective product if returned to LORD MicroStrain
®
within the warranty period.
This warranty does not extend to any LORD MicroStrain
®
products which have
been subject to misuse, alteration, neglect, accident, incorrect wiring, mis-
programming, or use in violation of operating instructions furnished by us. It
also does not extend to any units altered or repaired for warranty defect by
anyone other than LORD MicroStrain
®
.
Non-Warranty Repairs
All non- warranty repairs/replacements include a minimum charge. If the
repair/replacement charge exceeds the minimum, LORD MicroStrain
®
will
contact the customer for approval to proceed beyond the minimum with the
repair/replacement.
