LOOK X-TRACK pedals are guaranteed against any defects or manufacturing flaws for two
years starting from the date of purchase.
LOOK guarantees for the product to the first purchaser or user against any defects or
manufacturing flaws through its approved distributors in the countries in which the product
was purchased.
This guarantee does not apply to “Special Service Course” products and/or products
purchased by professional or amateur teams, athletes, clubs, rental services. This still
applies if the product is new.
The guarantee applies only if the product is assembled according to the instructions provided
above. The guarantee does not apply to poorly maintained products or products subject to
improper use.
The guarantee will also expire if the product:
- Has been technically and/or structurally modified, if it has been repaired or repainted in a
non LOOK approved centre.
- Has been repaired and/or used with non-authorised spare parts.
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This limited guarantee does not apply to normal wear (including for cleats), nor to parts that
have been restored or subject to inappropriate repairs or modifications, nor damage caused
by an accident, abusive or inappropriate use, or a lack of due diligence. Spinning (indoor
cycling) is included within the definition of inappropriate use and will void the guarantee.
The only recourse within the context of a limited LOOK guarantee or any implicit guarantee
is limited to repair or exchange, at the sole discretion of LOOK, of all or part of the product
concerned. In any event, LOOK and its agents and distributors cannot be held responsible
for direct or consequential damage, for meeting transport or product shipping fees, whether
the complaint is based on the contract, guarantee, negligence or product liability, including,
without limitation, loss or damage connected with property other than the product guarantees
themselves, loss of use of property or any other financial loss.
Whatever the cause, neither LOOK nor any agent or distributor can be held liable for any
financial contribution or compensation for a product. The rights allocated by the guarantee
and the benefits cannot be conceded nor transferred.
LOOK’s obligations within any guarantee are limited, according to the broadest acceptance
of the law, to the provisions specified in this LOOK guarantee.
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