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Bioscience Solutions
– Lucetta™ 2 Luminometer Manual
7.0 Troubleshooting
If unexpected results or instrument malfunction occur refer to the troubleshooting list below and/or contact Lonza’s Scientific Support Team.
Europe
Scientific Support: +32 87 321 611
[email protected]
USA
Scientific Support: +1 800 521 0390 (toll free)
[email protected]
Detected Failure
Potential Error
Action
Background value without sample tube
>20 RLU/s
Contamination of sample holder and/or measurement chamber
with luminescent material
Clean sample holder and measurement chamber (refer to section
2.2. “Maintenance”)
Luminescent material contamination inside instrument
Service required; please contact Lonza.
Instrument environment suboptimal, e.g. temperature/humidity
excursions
Check installation procedure for compliance with operating
conditions
Background or measurement value too
low (0 RLU/s)
Detector or electronics damaged, or incorrect instrument settings. Service required; please contact Lonza.
Unexpected or wrong measurement
value
Sample position suboptimal
Check the fit of the sample in the sample holder
Measurement value too high
Contamination of sample holder and/or measurement chamber
with luminescent material
Clean sample holder and measurement chamber (refer to section
2.2 “Maintenance”)
Luminescent material contamination inside instrument
Service required; please contact Lonza.
8.0 Error Codes
Error Message
Action
Display - 10
Turn off instrument and allow it to dry fully. Switch instrument on. If error message appears again, contact Lonza Scientific Support.
Other error messages
Contact Lonza Scientific Support
9.0 Appendix
9.1 Factory Settings for Single Read
Protocol
Limit Pass
Limit Fail
Measuring Time
1
5000
10000
5
2
7000
20000
5
3
20000
50000
10
4
50000
100000
10
5
100000
500000
10
6
10000
5000
10
Содержание Lucetta 2
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