KH100
14
(6) If the auxiliary parts and other parts(other than the main components of the
device) are faulty, you can choose the paid repair service provided by our company
or our authorized customer service outlets.
(7) We will perform repair after receiving your device and confirming its problems,
so please fill in the problems in details.
(8) After repair finished, we will return the device to customer, so please fill
in the correct delivery address and contact number.
(9) Customers who needs to send the device for repair, shall bear the cost, such
as round-trip delivery cost, transportation cost and etc. If the device is damaged
in the process of delivery, our company will not bear relevant fees. In particular
cases, we will assist the customer to claim for compensation against the shipping
company..
(10) We do not provide sales invoice to individual in any form. If need it, please
ask the dealer you purchased from to invoice you.
(11) Please keep the warranty card properly, and fill in the card when returning
your device for repair, so that we can deal with the relevant work procedures(the
warranty card attached to the end of the manual).
(12) After-sales service hotline: 400-966-9130
After-sales QQ: 4009669130
Service hours:
Monday to Friday
9:00 - 12: 00, 14: 00 - 18: 00
Saturday, Sunday
9: 30 - 17: 00; legal holidays excluded.
