Page 23
A combination of factors is a prerequisite for ensuring a trouble-free operation of the stove:
Stove:
Correct assembly, connection and start-up.
Handling and Care:
Regular cleaning of the stove, fl ue pipe and chimney according to the instructions in the operating manual.
Chimney:
Correct dimensions, fl awless condition.
Fuel:
Use of the recommended types of fuel of an adequate quality and dryness.
Weather conditions
: No downdraft in the chimney.
The following list contains possible problems and their causes, helping you to fi nd solutions to remedy them:
Problem
Possible cause
Solution
Grate riddling is jammed.
Ash or combustion residues are jammed bet-
ween the grate and the grate bracket.
Clear the grate using the ash stoker, clean grate and combustion
chamber
Ash pan overfl owing, ash is piled up to the grate Empty ash pan, clean the fi rebox and ash pan enclosure.
The grate is not in its correct position.
See grate on page 19.
Smoke escapes during heating
up or when heating
Chimney still cold or stale air in the chimney.
Light ball of paper in the stove or in the chimney and allow it to
burn out.
Chimney draught too low.
Have the chimney dimensions assessed by a qualifi ed chimney
sweep (if necessary install a chimney draught inducer blower).
The fuel used is too smoky, moist or of poor
quality.
See fuels on page 17.
Flue gas ducts, connecting pipes or chimney
excessively sooty or blocked.
As soon as possible, thoroughly clean the stove and the connecting
ducts; have the chimney swept.
Start-up fl ap is not open.
Open start-up fl ap.
Extractor hood is in operation.
Reduce the speed of the extractor hood. Provide suffi cient supply of
outside air by opening windows or doors.
Insuffi cient combustion air (fresh air) from
outside
Open windows or doors to ensure suffi cient supply of outside air.
Discolorations on the stove
frame or on the panels and
handles
Chimney draught too high
Have the chimney dimensions assessed by a qualifi ed chimney
sweep.
Cooking plate warped
Excessive chimney draught.
Have the stove plate aligned or replaced.
Seek the advice of your chimney sweep, if necessary install a dam-
per
Stove frame or stainless steel
components discoloured
Clean surfaces; seek the advice of your chimney sweep, if necessary
install a damper.
Oven distorts, enamel cracks
Minor enamel damage does not impair the functionality. If there is
signifi cant chipping, contact customer service; consult the chimney
sweep, if necessary install a damper.
Oven glass viewing window be-
comes cloudy
Clean glass viewing window or replace it; consult your chimney
sweep, if necessary install a damper.
Temperature too low (stove
fails to heat properly)
When adjusting the fl ue gas connection the
original opening was not sealed or not sealed
correctly.
Screw on the galvanized covering plate fi rmly.
Incorrect air setting (too low, not suitable for the
fuel used)
See Table “Air supply settings” on page 18.
Fuel used is incorrect, too moist or inferior
quality.
See Fuels on page 17.
Chimney draught too low, often weather-induced,
stale air in the chimney.
Have the chimney assessed by a qualifi ed chimney sweep with
regard to dimensioning, condition and leaks.
Leaks in the connection between stove and
chimney, wall duct not cleanly incorporated into
the chimney, chimney cleaning door leaks;
Loosen the connection, remove loose masonry, neatly brick the wall
duct in the chimney, fi t the connecting pipes with sealing cord in the
wall duct, seal the chimney cleaning door (see fl ue pipe connection
page 11).
Connecting pipes are not squarely or insuffi cient-
ly pushed together
Loosen the connection and install neatly aligned and properly
pushed together.
Stove, connecting pipes or chimney severely
sooted-up or blocked.
Thoroughly clean combustion chamber, ash space, fl ue gas ducts
and connecting pipes. Have chimney swept.
Open cleaning cover opening (cover not screwed
back on after last cleaning)
Screw cleaning cover back on.
Steel cooking plate is not correctly positioned
Correctly position steel cooking plate – make sure that there is a 2
mm gap to the stove frame all round.
Output controller faulty
Replace the faulty output controller.
Insuffi cient combustion air (fresh air) from
outside
Open windows or doors to ensure the necessary air supply from the
outside.
