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Logit
ec
h® Z Cinéma Sof
tw
ar
e
T
roubleshooting
Troubleshooting
For questions or support in setting up your Z Cinéma system, contact Logitech
®
Support listed on the back
page of this manual. Some common troubleshooting questions:
SRS® TruSurround HD™ cannot be turned on while using the auxiliary input.
• SRS® TruSurround HD™ is not available via the auxiliary input. To use SRS® TruSurround HD™, switch to the
USB input and make sure it is turned on.
I’ve followed all the steps outlined in this guide for setting up SRS® TruSurround HD™, but I still
can’t hear surround sound. What else can I try?
• The operating system may not have automatically recognized the Z Cinéma as a surround sound device.
In Windows® XP, open the “Sounds and Audio Devices” control panel. Under “Speaker Settings,” click
“Advanced…”. Make sure that “5.1 Surround Sound Speakers” is selected from the “Speaker setup” drop
down menu and click OK. In Windows Vista®, open the Sound Devices control panel and double-click on
the Z Cinéma Speaker system. Make sure the SRS® Enhancement tab appears at the top of the window. If
this does not appear, you may need to re-install the Logitech
®
Z Cinéma Software.
A button does not seem to do anything when I press it.
• It’s possible that the feature is not available in the active application. See the table above for a list of
supported software applications for each feature.
I don’t have a DVD software application that includes a surround sound decoder. Where can I
get one?
• There are many third-party DVD player applications that include surround sound decoding. For a list of
decoders that work with Windows® XP or Windows Vista®, check with Microsoft at www.microsoft.com
Supported Multimedia Applications
Select multimedia applications work with the Z Cinéma features mentioned in this guide. The following is a
summary of supported multimedia applications for the various features:
Track
Information
Display
Internet
Radio and
Playlist
Presets
Music Button
Video Button
Photo
Button
Windows®
Media Center
Controls
• Windows®
Media Center
• Windows®
Media Player
• iTunes®
• RealPlayer®
• Winamp®
• Yahoo! Music
Jukebox
• Windows®
Media Center
• Windows®
Media Player
• iTunes®
• RealPlayer®
• Winamp®
• Yahoo! Music
Jukebox
• Windows®
Media Center
• Windows®
Media Player
• iTunes®
• RealPlayer®
• Winamp®
• Yahoo! Music
Jukebox
• Windows®
Media Center
• Windows®
Media Player
• iTunes®
• RealPlayer®
• Windows®
Media Center
• Picasa™
• Windows®
Media Center
Upgrading Your Software
To check for the latest software updates, please visit www.logitech.com.
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