Logitech Harmony Touch
Logitech Harmony Touch
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Troubleshooting
Basic Troubleshooting Tips
Use Help (question mark) on the touch
screen to resolve issues.
The Harmony remote does not
communicate with MyHarmony
• Check the USB cable and its
connection.
• Do not use a USB hub.
• Try another USB port.
• Disable pop-up blockers.
• Close your browser and restart
your computer.
• Restart the remote: Press and hold
the Off button for 15 seconds or
until the Logitech Logo appears on
the display.
Device not listed on MyHarmony
or the Harmony remote does not
have a command
• Check the manufacturer name and
model number entries.
• Use the Harmony remote IR learning
feature.
For more help go to
www.logitech.
com/support/harmonytouch
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online for your product. Take a moment
to visit Product Central to learn more
about your new Harmony remote.
Browse online articles for setup help,
usage tips, or information about
additional features.
Connect with other users in our
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At Product Central, you’ll find a wide
selection of content:
• Tutorials
• Troubleshooting
• Support community
• Software downloads
• Online documentation
• Warranty information
• Spare parts (when available)
Go to
www.logitech.com/support/
harmonytouch
