Table 15
: Interpretation of extended error code
Error
Code
Diagnostic
Hint
0
Phone failure
Call your technical support.
3
Operation not allowed
4
Operation not supported
No action.
10
SIM not inserted
If SIM card is inserted, check the SIM card if it is
clean and properly inserted.
11
SIM PIN required
Enter PIN code.
12
SIM PUK required
Enter PUK code.
Note: Call your network provider if you don’t know
this code.
13
SIM Failure
Check validity of your SIM card. If SIM card
damaged, call your network provider.
16
Incorrect password
Check the code you entered.
17
SIM PIN2 required
Enter PIN2 code.
18
SIM PUK2 required
Enter PUK2 code (call your network provider if you
don’t know this code).
26
Dial string too long
Check your phone number (max 20 digits).
30
No network service
No action.
32
Network not allowed Emergency
calls only
No action.
40
Network personalization PIN
required (Network lock)
Enter Network lock code (call your network
provider if you don’t know this code).
103
Illegal MS (#3)
No action.
106
Illegal ME (#6)
No action.
107
GPRS services not allowed (#7)
Contact your network provider to subscribe to the
GPRS services.
111
PLMN area not allowed (#11)
No action.
112
Location area not allowed (#12)
No action.
113
Roaming not allowed in this
location area (#13)
No action.
132
Service option not supported
(#32)
Check the service option.
133
Requested
service option not
subscribed (#33)
Call your network provider to subscribe to the
requested service option.
134
Service option temporarily out of
order (#34)
No action.
148
Unspecified GPRS error
No action.
149
PDP authentication failure
Call your network provider to know the right
authentication parameters.
150
Invalid mobile class
Change the class of the mobile to a valid one.
Note: For all other codes, and/or details, refer to AT commands documentation.
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