LOFTNESS SPECIALIZED EQUIPMENT, INC.
WARRANTY POLICY
The warranty policy begins upon delivery of the unit to the original customer.
All Loftness products have a one (1) year warranty policy.
If any Loftness product is used as a rental unit, the warranty period extends for only 30 days from the delivery date to the
original customer.
Loftness Specialized Equipment, hereinafter referred to as LOFTNESS, a manufacturer of quality machinery since 1956, warrants new
LOFTNESS
machinery and/or attachments at the time of delivery to the original purchaser, to be free from defects in material and
workmanship when properly set up and operated in accordance with the recommendations set forth in the LOFTNESS Operator’s
Manual.
LOFTNESS’ liability for any defect with respect to accepted goods shall be limited to repairing the goods at an authorized dealer or
other LOFTNESS designated location, or replacing them as LOFTNESS shall elect. The above shall be in accordance with
LOFTNESS
warranty adjustment policies. This warranty shall not apply to any machine or attachment which shall have been repaired
or altered outside the LOFTNESS factory or authorized LOFTNESS
dealership or in any way so as in LOFTNESS’ judgment, to
affect its stability or reliability, nor which has been subject to misuse, negligence or accident, nor to any machine or attachment which
shall not have been operated in accordance with LOFTNESS’ printed instructions or beyond the company recommended machine
rated capacity.
WARRANTY REQUIREMENTS
Warranty registration form must be filled out and returned to Loftness Specialized Equipment to validate all future warranty
claims.
LIMITATIONS OF WARRANTY
All Products – LOFTNESS products are designed to provide years of dependable service when proper use and maintenance is adhered
to. The potential for misuse in many applications exists, therefore a limited warranty is provided as follows:
All Shredders, Axes, Cutters & Mowers – Rotor Balance: Critical rotor balance can be affected by conditions beyond LOFTNESS’
control, such as the operation of a shredder beyond the Company’s rated capacity, improper knife replacement, missing knives, striking
foreign objects, lack of lubrication, etc. Any failure resulting from running in as “out-of-balance” condition, such as, but not limited to
bearing and or drive-line failure, metal fatigue, cracks, etc. will be considered abuse and will not be covered under warranty.
LOFTNESS may elect to have an area representative evaluate the condition of the machine before warranty is considered.
To receive a warranty claim, a return authorization from LOFTNESS must be obtained. The failed part may then be returned in an
untampered status. This warranty does not include freight or delivery charges incurred when returning machinery for servicing. Dealer
mileage, service calls and pick-up/delivery charges are the customer’s responsibility.
EXCLUSIONS OF WARRANTY
Except as otherwise expressly stated herein, LOFTNESS makes no representation or warranty of any kind, expressed or implied, and
makes no warranty of merchantability in respect to its machinery and/or attachments and makes no warranty that its machinery
and/or attachments are fit for any particular purpose. LOFTNESS shall not be liable for incidental or consequential damages for any
breach of warranty, including but not limited to inconvenience, rental or replacement equipment, loss of profits or other commercial
loss. Upon purchase the buyer assumes all liability, all personal injury and property damage resulting from the handling, possession or
use of the goods by the buyer.
April 2009
No agent, employee, or representative of LOFTNESS
has any authority to bind LOFTNESS
to any affirmation, representation or
warranty concerning its machinery and/or attachments except as specifically set forth h
erein.
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