LOFTNESS 43AXH, Руководство оператора

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Owner’s Manual (Timber Ax)
N14867 4 - January,
2004 1
Service Parts
Ordering Service Parts:
To assist our customer service department in providing you with the correct replacement parts promptly and
accurately, follow the ordering instructions as listed below.
1. Order replacement parts by providing the following information:
A) Shredder serial number – Refer to serial number plate, which also includes the model number,
located on left hand side of the unit near the overhung load adapter.
Or if the plate is missing, check the top area of the main body near
the front of the cylinder/ratchet mount (serial number is stamped
into the main body).
B) Part description - Illustration drawings are provided to assist in identifying the parts by
description and part numbers. Use this information to insure that
correct service parts are ordered and sent to you.
C) Quantities - Order the exact number of parts required, do not order by “sets”.
D) Shipping instructions - Give company/customer name, shipping point or will call and
mailing addresses notification if different than shipping point. State
whether freight, express, parcel or other handling is desired.
Confirm telephone orders in writing.
2. Inspection of parts when received is important. Damages or shortages should be brought to the
attention of the carrier at the time the parts are accepted. Shipper’s responsibilities cease upon delivery
of shipment, in good order, to the customer.
Return Policy:
Return of parts for either warranty or incorrect parts received, must have a “Return of Materials Authorization”
(RMA) number. Call Loftness Specialized Equipment, Inc. service department for this return number. To receive
this number, you will need your “Sales Order, Invoice and Part Numbers” with quantities of parts to be
returned. Credit information and shipping instructions will be given to you when you have received your “RMA”
number. Be sure to place this number on the outside of the shipping package and on any document placed
inside.
Rotors damaged, during the warranty period, must be returned complete with the knives still attached for
warranty considerations.
Illustrated Parts Listings:
Illustrated parts drawings are included in this section, starting with page 4-3, that will assist you in identifying
your brush shredder and the parts available for service. These pages include part numbers, descriptions and
quantities required for the 43”, 53”, 63”, 73” and 83” brush shredders. Include this information on our purchase
orders to insure correct receiving of replacement parts.