EXTENSION REASSIGNMENT
If you have a voice mail box, you can move your extension to
any other phone in the office. From the phone you want to
move to:
Hit the Voicemail button
Enter #
Enter your personal extension
Enter your personal password, then #
Press 7 for Mailbox Options
Press 3 to reassign extension
Press 1 to assign to this telephone
Press 2 to un-assign your phone
ShoreTel Voicemail Reference Guide
Getting Started
Press the
Voice Mail
key from your telephone
Enter your password followed by a # (the default
password is 1234)
The system will prompt you to record your name
and set up your password
Checking Messages from Outside the System
Dial___________ (check with system administrator)
Wait for the system to answer then press #
Enter your extension
Enter your password followed by a #
OR
Dial your direct number
Wait for voicemail to pickup, then press *#
Enter your extension
Enter your password followed by a #
Checking Messages from Your Telephone
Press Voicemail button
Enter your password followed by a #
Checking Messages from another Extension
Press Voicemail button
Press #
Enter your extension
Enter your password followed by a #
Main Menu
Press 1
Listen to Messages
Press 2
Send a Message
Press 3
Listen to Saved Messages
Press 7
Change Mailbox Options
Press 8
Log Off
Press 9
Return to Auto Attendant
Press 0
Transfer to an assistant
Press #
Hear Mailbox Status
Message Handling Menu
Press 0 Additional Options
Press 1 Replay
Press 2 Save
Press 3 Delete
Press 4 Forward
Press 5 Reply
Press 6 Play envelope
Press 7 Move backward
Press 8 Pause
Press 9 Move forward
Press # Skip
Press * Cancel
ShoreTel End User Guide
IP Phone and Voicemail
