LOCKSMART PADLOCKS
25
Shared users – if you lose your mobile
device
If the lost phone is a shared user of the lock, the owner only has to
remove the shared user from having access to the lock to secure. The
owner should:
1. Choose the lock from the lock list screen
2. Press the ‘Share’ option from the bottom menu
3. Press on the name of the shared user you would like to delete
4. A new page will open (see left) with the shared user’s details
5. Press the ‘Remove access’ button (indicated by the blue arrow, left)
6. Select ‘Ok’ at prompt to confirm lock removal
We recommend to then change your account password; details on
changing your password can be found in the ‘Modify account or
password’ section on page 23
Other features