24
Error Code
Sc
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Pol
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Diagnosis instructions
Cause code
Repair / Remedy instructions
solve the problem, the coil is probably faulty.
Fill in
submit to LM fax +358 2 454 6444. After obtaining an RMA
number from LM, return the faulty coil for replacement.
8. If above actions do not solve the problem,
request authorization to return the device to
LM-Instruments for repair.
C-008 Unidentified
no/low water flow.
submit to LM fax +358 2 454 6444. After obtaining an RMA
number from LM, return the entire device with accessories and
the RMA number to LM for repair.
E-S05 Faulty tip
X
1. Check that the tip is an original LM-
Instruments tip and for any obvious signs of
misuse (e.g. dropped or bent). Measure the tip
with a tip check card.
C-005 Faulty tip/copy tip
If the tip is not an original spare part or it has broken because
of misuse or using it beyond the wear limit, offer the customer
a new tip according to the standard spare part price list.
2. If the tip is original and does not show any
signs of misuse or wear, request authorization
to return the tip to LM-Instruments
C-012 Unidentified tip
fault
Submit
indicating cause code C-012
to LM fax +358 2 454 6444. Decision on replacement is made
case by case. After obtaining an RMA number from LM, return
the broken tip the RMA number to LM for replacement.
E-S06 Difficulty to screw
tip onto handpiece
X
Check if there is any visible dirt or damage in
the handpiece threads. Clean if necessary.
Place a new tip on the handpiece. If the tip
does not screw on smoothly, the handpiece
threads are damaged.
C-020 Damaged
handpiece threads
Check visually for any signs of misuse. Offer the customer a
new handpiece according to the standard spare part price list.
If the Customer has used the handpiece properly, fill in a
indicating cause code C-020 and
submit to LM fax +358 2 454 6444. Decision on replacement
for damaged threads is made case by case. After obtaining an
RMA number from LM, return the faulty handpiece with the
RMA number to LM for replacement
E-P01 No/low air flow
X
1. Replace the nozzle with a working nozzle.
C-013 Clogged nozzle
Clean the clogged nozzle in an ultrasonic bath or in citric acid
for 10 min. Rinse with water afterwards and dry with
compressed air.
If above did not work, submit
indicating cause code C-013 to LM fax +358
2 454 6444. After obtaining an RMA number from LM, return
the nozzle for repair.