PROBLEM
POSSIBLE CAUSE
SOLUTION
The air fryer will not
operate.
The power cord is not
plugged in to a mains supply.
Plug the power cord into a suitable
220-240v~50Hz mains supply.
The timer has not been set.
Turn the timer clockwise to operate the air
fryer.
The pan has not been
inserted into the main hub of
the air fryer correctly.
Insert the pan into the main hub of the air
fryer, ensuring that it clicks securely into
place.
The over-heat protection is
operational.
Use a slim, pointed object to press the
RESET button on the base of the air fryer.
Food isn’t cooking
thoroughly.
The portion of food within the
basket is too large.
Insert smaller portions into the basket.
Smaller portions will cook more evenly and
effectively.
The set temperature is too
low.
Ensure that the temperature control dial is
set to the correct temperature required for
the food you are trying to cook. It may be
beneficial to preheat the air fryer before
cooking.
The cooking time has not
been set to a sufficient length
of time.
Turn the timer clockwise to increase the
length of time required for a more thorough
cook.
Food within the pan hasn’t
been shaken mid way
through the cooking cycle.
Some foods require the user to shake the
food within the pan mid way through a
cook cycle, to re-distribute the food evenly
around the pan. Remove the pan and the
basket from the main hub of the air fryer and
carefully shake the pan before inserting it
back into the air fryer.
Fried Snacks are not
crispy when cooking has
finished.
Some types of snacks a
meant to be cooked in a
traditional deep fryer.
Lightly brush a small amount of cooking onto
the food for a crispier result.
