No
．
ISSUE
CAUSES
REMEDY
1
The light
is off.
Heating
plate is
not hot.
Cooker is not connected
to a mains power supply.
Check the switch
,
outlet
,
fuse
,
cord and
connect it
correctly.
2
The light
is on.
Heating
plate is
not hot.
1. Heating plate
failure.
1. Discuss with an
Authorised Service
Center.
3
The rice is half-cooked
or cooking time is too
long.
Cooking pot is not in
contact with the
thermostat properly.
1. Cooking pot is
deformed.
2. Heating plate is
deformed.
3. The cooker pot is
tilted
to one side,
not fully
touching
the heating
plate.
4 . Foreign substance
between the inner
pot and the heating
plate.
1.Replace the inner pot
2.If it is a little deformed,
polish the heating plate
with fine sand paper.
3.Turn the cooking pot
round slightly until it is
level to the heating plate
properly.
4.Polish the foreign
matter with fine sand
paper.
4
The rice is cooked
brown.
1.
Operating switch
button or its holder are
obstructed.
2.
The thermostat has
malfunctioned.
1.Remove obstruction.
2.Discuss with an
Authorised Service
Centre
5
Does not warm
automatically.
The warm thermostat
has malfunctioned
Discuss with an
Authorised Service
Centre.
Troubleshooting
8
