Troubleshooting
Problem
Solution
The product does
not work.
The battery may be flat. Connect
the charger as detailed and allow to
fully charge until the charger light
goes green.
The charger may be connected to
the mains supply, but the wall switch
may be off or the charge lead has not
been fully inserted correctly. Check
connections and supply and allow to
fully charge before use.
The product stops
working during use.
The product has overheated because
of excessive use or due to overload
conditions. Allow to cool for at least
2 hours. Connect to charger and
allow battery to fully charge before
further use.
The power button may have been
inadvertently pressed. Push again
to restart the product.
The massage
switches off
automatically after
running for a set
period.
The massager has been pre-
programmed to provide a run
duration of 20 minutes and will
automatically switch off. If further
operation time is required simply
press the power button to
recommence.
The battery may be flat. Connect the
charger as detailed and allow to fully
charge until the charger light goes
green.
5
A
