Customer Support
If you need any assistance with setup, operation, or parts for your
new LivePure® Fan, please call us. Our technical support staff is
ready to help! Hours of operation are from 8:00 AM to 6:00 PM EST.
Telephone:
USA/Canada:
888-855-5426
Email:
Online Chat:
www.livepureshop.com
Note:
If your fan experiences any of the following problems, stop
using the fan immediately, unplug from the wall outlet and
contact the LivePure Customer Service Center toll-free (USA &
Canada): 888-855-5426 OR see your warranty.
1.
After connecting to power supply and turning on, the fan still
does not operate
2.
Abnormal noise is observed during operation
3.
Moving the power cord stops operation
4.
Fan rotates slowly or irregularly
5.
Burning smell is observed
6.
Motor, plug or power cord become abnormally hot
WARNING: DO NOT
attempt to take apart the unit by yourself.
Doing so may void your warranty and cause damage to the
product or personal injury.
Troubleshooting
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