TME-CLR-ECO-R0V6.docx
Rev 0.6
Appendix B
Appendix B,
Getting Help
Should you have technical questions that are not covered by the respective manuals, please contact our support
department at [email protected].
Please allow one working day for an answer!
Technical manuals as well as other literature for all LiPPERT products can be found in the
Products
section of
LiPPERT's website www.lippertembedded.com. Simply locate the product in question and follow the link to its
manual.
Returning Products for Repair
To return a product to LiPPERT for repair, you need to get a Return Material Authorization (RMA) number first.
Please fill in the RMA Request Form at
http://www.lippertembedded.com/service/repairs.html
and send it to us.
We will return it to you with the RMA number.
Deliveries without a valid RMA number are returned to sender at his own cost!
LiPPERT has a written Warranty and Repair Policy, which can be retrieved from
http://www.lippertembedded.com/service/warranty.html
It describes how defective products are handled and what the related costs are. Please read this document
carefully before returning a product.