Rev: 08.29.2014
Page 6
Bauer NE Lock Owners Manual
Bauer NE Fault Logic
NOTE:
The lock will cycle up to 10 more times once the low battery indication occurs. After this, the final
electric function in a low battery condition will be unlock and not lock until the batteries have
been replaced. Please note that if the deadbolt is in the locked position and the batteries die the
deadbolt will remain locked. The key will always be able to activate the deadbolt lock.
Action
Bauer NE Response
Low Battery
1 long beep after the lock/unlock beeps
Ready to accept new code
3 short beeps
New code entered
4 short beeps
Wrong code entered
1 long beep
Dead bolt locks
2 short beeps
Dead bolt unlocks
2 short beeps
Dead bolt fails to lock
1 long beep
Dead bolt fails to unlock
1 long beep
Limited Warranty
Bauer's warranty is limited. At its sole discretion, Bauer may either replace or repair any defective parts. In no
event shall Bauer have any liability to customer for paying incidental, special or consequential damages including
(without limitation) damages resulting from personal or bodily injury or death or damages to, or loss of use of,
any property. Notwithstanding any provision to the contrary, this limited warranty is made upon the express
understanding that shall apply in connection with the sale of the product by Bauer and is in lieu of all other
warranties (Express, implied or statutory) including the separate warranties of merchantability and fitness for a
particular purpose or use.
Problem
Possible Fixes
After installation, the touch pad
does not work.
Batteries are dead or are not installed properly. Plug is not engaged
properly.
Dead bolt not engaging into door
frame.
Obstructions in the door frame.
Code is not working.
Remove batteries for 10 seconds then program a new code.
Inside paddle is not opening the
latch.
Inside screws are not secured to the housing.
Buttons light but the dead bolt does
not activate.
Replace the batteries.
Troubleshooting
NOTE:
If the problem is not found on this list please call 1-866-682-2837 for assistance.
