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35

Appendix A: Troubleshooting
Common Problems and Solutions

Wireless-G Game Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This 
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G 
Game Adapter. Read the description below to solve your problems. If you can't find an answer here, check the 
Linksys website at 

www.linksys.com

.

Common Problems and Solutions

1. I cannot connect to the Game Adapter.

Follow these instructions:
1. Open the Web Configuration Utility. (Refer to “Chapter 7: Using the Wireless-G Game Adapter Web 

Configuration Utility” for more details.)

2. On the 

Setup

 screen, make sure that the SSID is the same as the SSID of your wireless network.

3. Click the 

Edit Wireless Security

 button.

4. On the 

WEP Encryption

 screen, make sure that all of the WEP settings are the same as the WEP settings of 

your wireless network.

2. I don’t know how to change the Game Adapter’s IP address.

1. Open the Web Configuration Utility. (Refer to “Chapter 7: Using the Wireless-G Game Adapter Web 

Configuration Utility” for more details.)

2. On the 

Advanced Settings 

screen, select 

Use the following IP settings

. 

3. Enter the Game Adapter’s new IP address in the 

IP Address

 fields.

4. Click the 

Apply

 button to save the new IP address.

5. If you encounter problems, power the Game Adapter off and on again, or push the Reset button. Then try 

to change its IP address again.

3. The Setup Wizard doesn’t seem to work properly.

Make sure that the Game Adapter’s back panel switch is set the Infra position. Then run the Setup Wizard 
again.

4. I used the “Fast Setup” instructions for my two Adapters, but the multiplayer gaming doesn’t work.

Follow these instructions:
1. Unplug the power from both Adapters.
2. Set the Game Adapter’s back panel switch to the Adhoc position.
3. Power on one Game Adapter.
4. Wait 30 seconds.
5. Set the second Game Adapter’s back panel switch to the Adhoc position.

Содержание WGA54G

Страница 1: ...A Division of Cisco Systems Inc Model No Game Adapter Wireless G WGA54G User Guide WIRELESS ...

Страница 2: ...nted like this Also each figure diagram screenshot or other image is provided with a figure number and description like this Figure numbers and descriptions can also be found in the List of Figures section in the Table of Contents WGA54G UG 50301A BW This exclamation point means there is a caution or warning and is something that could damage your property or the Game Adapter word definition This ...

Страница 3: ...ame Adapter to Your Computer 9 Starting the Setup Wizard 10 Easy Setup Wizard Configuration for Head to Head Play 11 Advanced Setup Wizard Configuration for Head to Head Play 13 Setup Wizard Configuration for Internet Play 17 Connecting the Game Adapter to Your Game Console 20 Chapter 6 Setting up the Wireless G Game Adapter for Xbox 21 Overview 21 Connecting the Game Adapter to Your Xbox 21 Setti...

Страница 4: ...ppendix B Wireless Security 39 Security Precautions 39 Security Threats Facing Wireless Networks 39 Appendix C Glossary 42 Appendix D Specifications 49 Appendix E Warranty Information 51 Appendix F Regulatory Information 52 Appendix G Contact Information 54 ...

Страница 5: ... Figure 5 11 Setup Wizard s Head to Head Setup Screen 14 Figure 5 12 Setup Wizard s Basic Settings Screen 14 Figure 5 13 Setup Wizard s Security Settings Screen WEP 15 Figure 5 14 Setup Wizard s Security Settings Screen WPA Personal 15 Figure 5 15 Setup Wizard s Network Settings 16 Figure 5 16 ScreenSetup Wizard s Confirmation Screen 16 Figure 5 17 Setup Wizard s Congratulations Screen 17 Figure 5...

Страница 6: ...6 10 Xbox s WIRELESS SETTINGS Screen 25 Figure 6 11 Xbox s SECURITY TYPE Screen 26 Figure 6 12 Xbox s SECURITY KEY Screen 26 Figure 6 13 Xbox s WIRELESS SETTINGS Screen 27 Figure 6 14 Xbox s WIRELESS STATUS Screen 27 Figure 6 15 Xbox s WIRELESS DETAILS Screen 28 Figure 7 1 Utility s Enter Network Password Screen 29 Figure 7 2 Utility s Setup Screen 30 Figure 7 3 Utility s WEP Encryption Screen 31 ...

Страница 7: ...o be fun PCs and game consoles equipped with wireless cards or adapters can communicate without cumbersome cables By sharing the same wireless settings within their transmission radius they form a wireless network In most cases you can use the Fast Setup chapter to quickly install the Game Adapter If you need to configure the Game Adapter s settings run the included Setup Wizard which will walk yo...

Страница 8: ... the Game Adapter for your PlayStation2 or GameCube Chapter 6 Setting up the Wireless G Game Adapter for Xbox This chapter instructs you on how to connect and set up the Game Adapter for your Xbox Chapter 7 Using the Wireless G Game Adapter Web Configuration Utility This chapter explains how to use the Game Adapter s Utility to make configuration changes Appendix A Troubleshooting This appendix de...

Страница 9: ...l specifications Appendix F Warranty Information This appendix supplies the Game Adapter s warranty information Appendix G Regulatory Information This appendix supplies the Game Adapter s regulatory information Appendix H Contact Information This appendix provides contact information for a variety of Linksys resources including Technical Support ...

Страница 10: ...annel and SSID Choose a feasible radio channel and optimum access point position Proper access point positioning combined with a clear radio signal will greatly enhance performance Network Layout Wireless G products offer great flexibility because they can connect to 802 11g networks or they can connect to networks with 802 11b devices depending on the settings you configure on the dual band produ...

Страница 11: ...our wireless network network ports on access points and wireless routers can be connected to any of Linksys s switches or routers With these and many other Linksys products your networking options are limitless Go to the Linksys website at www linksys com for more information about products that work with the Wireless G Game Adapter ...

Страница 12: ...status of its power and connections Power Green The Power LED lights up when the Game Adapter is powered on Ethernet Green The Ethernet LED lights up when the Game Adapter has an active wired connection It will flash when data is transmitted or received Wireless G Green The Wireless LED lights up when the Game Adapter has an active wireless connection It will flash when data is transmitted or rece...

Страница 13: ...tup Wizard or connect the Game Adapter directly to your Xbox then set the switch to the Infrastructure position If you will follow the Fast Setup instructions then set the switch to the Adhoc position Reset The Reset button is used to reset the Game Adapter to its factory default settings To restore the factory defaults press this button for approximately five seconds Network The Network port is w...

Страница 14: ...ons 1 If the Game Adapter will be used for head to head play move the back panel switch to the Adhoc position If the Game Adapter will be used for Internet play move the back panel switch to the Infrasturcture position 2 Plug the included Ethernet network cable into the Game Adapter s Network port 3 Make sure your game console is powered off Then plug the other end of the Ethernet network cable in...

Страница 15: ...ceed to Chapter 6 Setting up the Wireless G Game Adapter for Xbox Connecting the Game Adapter to Your Computer 1 Plug the included Ethernet network cable into the Game Adapter s Network port Then plug the other end into the Ethernet network port of your router or computer 2 Plug the included power adapter into the Game Adapter s Power port Then plug the other end into an electrical outlet preferab...

Страница 16: ...t Click the Click Here to Start button to begin the software installation process Setup You can also click the Setup button to begin the software installation process User Guide Click the User Guide button to open the PDF file of this User Guide Exit Click the Exit button to exit the Setup Wizard 1 To install the Game Adapter click the Click Here to Start button on the Welcome screen The Setup Wiz...

Страница 17: ...ead Play a procedure that lets you modify the Game Adapter s settings for head to head play Setup Wizard Configuration for Internet Play a procedure for configuring the Game Adapter to play games over a broadband Internet connection After you have completed the appropriate instructions refer to the instructions in the section Connecting the Game Adapter to Your Game Console Easy Setup Wizard Confi...

Страница 18: ...n When setting up the second Game Adapter click the Adapter 2 radio button When Adapter 2 is selected the Game Adapter s IP address will automatically change so it won t conflict with the IP address of Adapter 1 Then click the Next button 3 On the Confirmation screen verify that the Game Adapter s settings are correct Then click the Yes button to save these settings Figure 5 7 Setup Wizard s Head ...

Страница 19: ... Adapter or click the Exit button to close the Setup Wizard Proceed to the section Connecting the Game Adapter to Your Game Console Advanced Setup Wizard Configuration for Head to Head Play Use these Advanced Setup instructions to modify the Game Adapter s settings for head to head play 1 Select the Head to Head Console to Console radio button Then click the Next button Figure 5 9 Setup Wizard s C...

Страница 20: ...name for your wireless network Select the correct operating channel for your wireless network The channel you choose should match the channel set on the other devices in your wireless network Click the Next button Figure 5 11 Setup Wizard s Head to Head Setup Screen Figure 5 12 Setup Wizard s Basic Settings Screen NOTE An SSID is the network name shared by all devices in a wireless network Your ne...

Страница 21: ...ss products only If you have any non Linksys wireless products enter the WEP key manually on those products WEP Key The WEP key you enter must match the WEP key of your wireless network For 64 bit encryption enter exactly 10 hexadecimal characters For 128 bit encryption enter exactly 26 hexadecimal characters Valid hexadecimal characters are 0 to 9 and A to F WPA Personal offers two encryption met...

Страница 22: ...is IP Address must be unique to your network IP Mask The Game Adapter s IP Mask must be the same as your wired network s IP or Subnet Mask Gateway Enter the IP address of your network s Gateway here 6 On the Confirmation screen verify that the Game Adapter s settings are correct Then click the Yes button to save these settings Figure 5 15 Setup Wizard s Network Settings ip address the address used...

Страница 23: ...gistration button to register the Game Adapter or click the Exit button to close the Setup Wizard Proceed to the section Connecting the Game Adapter to Your Game Console Setup Wizard Configuration for Internet Play The Console to Internet Setup lets you configure the Game Adapter s settings for playing games over a broadband Internet connection 1 Select the Console to Internet radio button Then cl...

Страница 24: ...ey is automatically generated The passphrase is case sensitive and should not have more than 16 alphanumeric characters It must match the passphrase of your other wireless network devices and is compatible with Linksys wireless products only If you have any non Linksys wireless products enter the WEP key manually on those products WEP Key The WEP key you enter must match the WEP key of your wirele...

Страница 25: ... or the Back button to return to the previous screen The Network Settings screen will appear Enter an IP Address IP Mask also known as Subnet Mask and Gateway appropriate for your network setup You must specify the IP Address on this screen If you are unsure about the IP Mask and Gateway do not change these fields Click the Next button IP Address This IP Address must be unique to your network IP M...

Страница 26: ... you can connect the Game Adapter to your game console and play head to head or Internet gaming 1 Unplug the Game Adapter s power adapter from the electrical outlet 2 Unplug the Ethernet network cable from your computer 3 Make sure your game console is powered off Then plug the Ethernet network cable into the Ethernet network port of your game console 4 Plug the Game Adapter s power adapter into a...

Страница 27: ...ame Adapter to Your Xbox 1 Plug the included Ethernet network cable into the Game Adapter s Network port 2 Make sure your Xbox is powered off and there is no game in the Xbox Then plug the other end of the Ethernet network into the Ethernet port of your Xbox 3 Plug the included power adapter into the Game Adapter s Power port Then plug the other end into an electrical outlet preferably a surge pro...

Страница 28: ...e Game Adapter Using Your Xbox Wireless G Game Adapter Setting up the Game Adapter Using Your Xbox 1 To set up the Game Adapter select SETTINGS on the Xbox main menu 2 On the SETTINGS screen select Network Settings Figure 6 3 Xbox s Main Menu Figure 6 4 Xbox s SETTINGS Screen ...

Страница 29: ...apter for Xbox Setting up the Game Adapter Using Your Xbox Wireless G Game Adapter 3 On the NETWORK SETTINGS screen select ADVANCED 4 On the ADVANCED screen select WIRELESS Figure 6 5 Xbox s NETWORK SETTINGS Screen Figure 6 6 Xbox s ADVANCED Screen ...

Страница 30: ...Xbox Setting up the Game Adapter Using Your Xbox Wireless G Game Adapter 5 On the WIRELESS STATUS screen select SETTINGS 6 On the WIRELESS SETTINGS screen select NETWORK NAME Figure 6 7 Xbox s WIRELESS STATUS Screen Figure 6 8 Xbox s WIRELESS SETTINGS Screen ...

Страница 31: ...nter the name of the wireless network you want to use Select DONE to save the name of your wireless network 8 The Game Adapter will be automatically configured except for its security setting If the wireless network uses WEP encryption then select SECURITY TYPE on the WIRELESS SETTINGS screen Figure 6 9 Xbox s SELECT NETWORK Screen Figure 6 10 Xbox s WIRELESS SETTINGS Screen encryption encoding da...

Страница 32: ...IT WEP 10 On the SECURITY KEY screen enter the WEP key in hexadecimal characters and then select DONE The WEP key you enter must match the WEP key of your wireless network For 64 bit encryption enter exactly 10 hexadecimal characters For 128 bit encryption enter exactly 26 hexadecimal characters Valid hexadecimal characters are 0 to 9 and A to F Figure 6 11 Xbox s SECURITY TYPE Screen Figure 6 12 ...

Страница 33: ...me Adapter Using Your Xbox Wireless G Game Adapter 11 On the WIRELESS SETTINGS screen select APPLY to save your new settings 12 On the WIRELESS STATUS screen click MORE to see additional details Figure 6 13 Xbox s WIRELESS SETTINGS Screen Figure 6 14 Xbox s WIRELESS STATUS Screen ...

Страница 34: ...r Xbox Wireless G Game Adapter 13 After you have reviewed the network settings click OK to exit this screen 14 Go back to the Xbox main menu and set your Xbox to multiplayer gaming Congratulations The installation of the Wireless G Game Adapter is complete Figure 6 15 Xbox s WIRELESS DETAILS Screen ...

Страница 35: ...er the Game Adapter s default IP address 192 168 1 250 in the Address field Press the Enter key A screen will appear asking you for your User Name and Password Leave the User Name field blank and enter admin in the Password field Then click the OK button Make the necessary changes through the Utility When you have finished making changes to a screen click the Apply button to save the changes or cl...

Страница 36: ...other such as when playing head to head games If you have selected Ad Hoc for the Network Type then select the channel of your wireless network from the Channel drop down menu Security If you do not want to use wireless security keep the default setting Disabled If you want to use WEP encryption select Enabled and click the Edit Wireless Security button For instructions on how to configure the sec...

Страница 37: ... from the drop down menu Passphrase To automatically generate one or more WEP keys enter a passphrase in the Passphrase field and click the Generate button The passphrase is case sensitive and should not have more than 16 alphanumeric characters It must match the passphrase of your other wireless network devices and is compatible with Linksys wireless products only If you have any non Linksys wire...

Страница 38: ... use the fastest possible data rate and enable the Auto Fallback feature Auto Fallback will negotiate the best possible connection speed between the Game Adapter and your wireless router or access point Mode If you have both Wireless G and Wireless B devices in your network keep the default setting Mixed Mode If you have only Wireless G devices in your network select G Only Mode for maximum networ...

Страница 39: ...st field and then re enter the password in the second field to confirm it Restore Factory Defaults To clear all of the Game Adapter s settings and reset them to their factory defaults click the Yes radio button If you do not want to restore the factory defaults keep the default setting No When you have finished making changes click the Apply button to save your changes or click the Cancel button t...

Страница 40: ... not have the Reader click the Adobe Website link to download it Adobe Website to obtain a PDF reader if required If you need to download the Adobe Acrobat Reader to view the pdf of the User Guide then click this link Firmware Upgrade Before upgrading the Game Adapter s firmware write down its settings because they may be reset to their factory defaults when the firmware is upgraded To upgrade the...

Страница 41: ...WEP settings are the same as the WEP settings of your wireless network 2 I don t know how to change the Game Adapter s IP address 1 Open the Web Configuration Utility Refer to Chapter 7 Using the Wireless G Game Adapter Web Configuration Utility for more details 2 On the Advanced Settings screen select Use the following IP settings 3 Enter the Game Adapter s new IP address in the IP Address fields...

Страница 42: ...d states a maximum data transfer rate of 11Mbps and an operating frequency of 2 4GHz What is the IEEE 802 11g standard It is one of the IEEE standards for wireless networks The 802 11g standard allows wireless networking hardware from different manufacturers to communicate provided that the hardware complies with the 802 11g standard The 802 11g standard states a maximum data transfer rate of 54Mb...

Страница 43: ...neously requires a dynamic RF networking technology that links access points and nodes In such a system the user s end node undertakes a search for the best possible access to the system First it evaluates such factors as signal strength and quality as well as the message load currently being carried by each access point and the distance of each access point to the wired backbone Based on that inf...

Страница 44: ...a redundant bit pattern for each bit to be transmitted This bit pattern is called a chip or chipping code The longer the chip the greater the probability that the original data can be recovered Even if one or more bits in the chip are damaged during transmission statistical techniques embedded in the radio can recover the original data without the need for retransmission To an unintended receiver ...

Страница 45: ...Change the WEP encryption keys periodically To ensure network security steps one through five should be followed at least Security Threats Facing Wireless Networks Wireless networks are easy to find Hackers know that in order to join a wireless network wireless networking products first listen for beacon messages These messages can be easily decrypted and contain much of the network s information ...

Страница 46: ...sses This makes it harder for a hacker to access your network with a random MAC Address WEP Encryption Wired Equivalent Privacy WEP is often looked upon as a cure all for wireless security concerns This is overstating WEP s ability Again this can only provide enough security to make a hacker s job more difficult There are several ways that WEP can be maximized 1 Use the highest level of encryption...

Страница 47: ...th a key shared between the device and the server Last enter a Group Key Renewal period which instructs the device how often it should change the encryption keys RADIUS WEP used in coordination with a RADIUS server This should only be used when a RADIUS server is connected to the Router or other device First enter the RADIUS server s IP Address and port number along with a key shared between the d...

Страница 48: ...ireless network Adapter A device that adds network functionality to your PC Ad hoc A group of wireless devices communicating directly with each other peer to peer without the use of an access point AES Advanced Encryption Standard A method that uses up to 256 bit key encryption to secure data Backbone The part of a network that connects most of the systems and networks together and handles the mos...

Страница 49: ...ing of a website FTP server or e mail server with a fixed domain name e g www xyz com and a dynamic IP address Default Gateway A device that forwards Internet traffic from your local area network DHCP Dynamic Host Configuration Protocol A networking protocol that allows administrators to assign temporary IP addresses to network computers by leasing an IP address to a user for a limited amount of t...

Страница 50: ...retrieved from a common transmission medium Finger A program that tells you the name associated with an e mail address Firewall A set of related programs located at a network gateway server that protects the resources of a network from users from other networks Firmware The programming code that runs a networking device Fragmentation Breaking a packet into smaller units when transmitting over a ne...

Страница 51: ...omputers and networking products that make up your local network LEAP Lightweight Extensible Authentication Protocol A mutual authentication method that uses a username and password system MAC Media Access Control Address The unique address that a manufacturer assigns to each networking device Mbps MegaBits Per Second One million bits per second a unit of measurement for data transmission mIRC An ...

Страница 52: ...ion that provides authentication username and password in addition to data transport PPTP Point to Point Tunneling Protocol A VPN protocol that allows the Point to Point Protocol PPP to be tunneled through an IP network This protocol is also used as a type of broadband connection in Europe Preamble Part of the wireless signal that synchronizes network traffic RADIUS Remote Authentication Dial In U...

Страница 53: ...f the network Switch 1 A data switch that connects computing devices to host computers allowing a large number of devices to share a limited number of ports 2 A device for making breaking or changing the connections in an electrical circuit TCP Transmission Control Protocol A network protocol for transmitting data that requires acknowledgement from the recipient of data sent TCP IP Transmission Co...

Страница 54: ...asure to protect data as it leaves one network and goes to another over the Internet WAN Wide Area Network The Internet WEP Wired Equivalent Privacy A method of encrypting network data transmitted on a wireless network for greater security WINIPCFG A Windows 98 and Me utility that displays the IP address for a particular networking device WLAN Wireless Local Area Network A group of computers and a...

Страница 55: ...et Network Mode Infrastructure AdHoc Cabling Type Category 5 LEDs Power Ethernet Wireless G Transmit Power 14dBm 1dBm Security Features WEP WPA WEP Key Bits 64 128 Warranty 3 Years Dimensions 6 30 x 3 94 x 1 42 160 mm x 100 mm x 36 mm Unit Weight 0 44 lbs 0 2 kg Power 12V 0 5A Certifications FCC IC 03 Operating Temp 32 104 F 0 40 C Storage Temp 4 158 F 20 70 C ...

Страница 56: ...50 Appendix D Specifications Wireless G Game Adapter Operating Humidity 10 85 Non Condensing Storage Humidity 5 90 Non Condensing ...

Страница 57: ... AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF NON INFRINGEMENT ARE DISCLAIMED Some jurisdictions do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to You This warranty gives You specific legal rights and You may also have other rights which vary by jurisdiction This warranty does not apply if the Product a has been altered except by Linksys b ...

Страница 58: ...en the equipment or devices Connect the equipment to an outlet other than the receiver s Consult a dealer or an experienced radio TV technician for assistance FCC Caution Operation within the 5150 to 5250GHz band is restricted to indoor use only FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment shoul...

Страница 59: ...ennas contact Linksys Corporate Compliance Linksys vakuuttaa täten että dieses produkt tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien näiden direktiivien muiden ehtojen mukainen Linksys déclare que le produit est conforme aux conditions essentielles et aux dispositions relatives à la directive 1999 5 EC Belgique Dans le cas d une utilisation privée à l extérieur...

Страница 60: ...ing with Linksys products Give our advice line a call at 800 546 5797 LINKSYS Or fax your request in to 949 823 3002 If you experience problems with any Linksys product you can call us at 800 326 7114 Don t wish to call You can e mail us at support linksys com If any Linksys product proves defective during its warranty period you can call the Linksys Return Merchandise Authorization department for...

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