30
Portable concentrators. Equipment guide.
31
Portable concentrators. Equipment guide.
Inogen One
®
G5 medium priority alerts
The following medium priority alert messages
are accompanied by a triple beep repeated
every 25 seconds, accompanied with a flashing
yellow light.
Description
Display icons
Condition/action/explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error
Oxygen output concentration has been below 50%
for 10 minutes. If condition persists, switch to your
backup oxygen source and contact your equipment
provider to arrange for service.
O
2
Delivery
Error
A breath has been recognized, but proper oxygen
delivery has not been detected.
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power. If
possible, move concentrator to a cooler location
or power unit with an external power supply and
remove battery. If condition persists, contact your
equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move concentrator
to a cooler location. Ensure air intake and outlet
vents have clear access and particle filters are
clean. If condition persists, contact your equipment
provider.
16
O2
O2
Description
Display Icons
Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon
The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specification and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail
The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error
Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description
Display Icons
Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon
The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specification and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail
The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error
Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
16
O2
O2
Description
Display Icons
Condition/Action/Explanation
Remove Battery
to Cool
Battery has exceeded its charging temperature
and charging has stopped. The battery will not
charge while this alert is present but will begin
to charge when the battery temperature
returns to the normal operating range. If
battery charging is desired sooner, remove the
battery from the concentrator and allow it to
cool in an open area for approximately 10-15
minutes. Then, re-insert the battery into the
Inogen One® G5. If the problem still persists,
contact your equipment provider.
Service Soon
The concentrator requires servicing at the
earliest convenience. The concentrator is
operating to specification and may continue to
be used. Contact your equipment provider to
arrange for service.
Sensor Fail
The concentrator’s oxygen sensor has
malfunctioned. You may continue to use the
concentrator. If the condition persists, contact
your equipment provider.
Medium Priority Alerts
The following medium priority alerts are accompanied by a triple beep, repeated every
25 seconds, and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
No Breath Detect
Check Cannula
Concentrator has not detected a breath for 60
seconds. Check that cannula is connected to
concentrator, there are no kinks in tubing and
cannula is positioned properly in your nose.
Oxygen Error
Oxygen output concentration has been below
50% for 10 minutes. If condition persists, switch
to your backup oxygen source and contact your
equipment provider to arrange for service.
O2 Delivery
Error
A breath has been recognized, but proper
oxygen delivery has not been detected.
Low Priority Alerts (Continued)
17
Medium Priority Alerts (Continued)
!
C
Description
Display Icons
Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power off and back on.
Ensure air intake and outlet vents have clear
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT
Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!
C
Description
Display Icons
Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power off and back on.
Ensure air intake and outlet vents have clear
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT
Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
Inogen One® G5 high priority alerts
The following high priority alert messages
are accompanied by a five beep pattern
repeated every 10 seconds, accompanied
with a flashing yellow light.
Description
Display icons
Condition/action/explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply or
exchange battery, then restart unit if necessary by
pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen. If
possible, move concentrator to a cooler location,
then turn power off and back on. Ensure air intake
and outlet vents have clear access and particle
filters are clean. If condition persists, switch to
a backup source of oxygen and contact your
equipment provider.
System HOT
Concentrator temperature is too high and oxygen
production is shutting down. Ensure air intake and
outlet vents have clear access and particle filters
are clean. If condition persists, switch to a backup
source of oxygen and contact your equipment
provider.
System COLD
This may result from the concentrator being stored
in a cold environment (below 0ºC (32ºF)). Move to
a warmer environment to allow the unit to warm
up before starting it. If condition persists, switch
to a backup source of oxygen and contact your
equipment provider.
System Error
Concentrator has stopped producing oxygen and is
shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
17
Medium Priority Alerts (Continued)
!
C
Description
Display Icons
Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power off and back on.
Ensure air intake and outlet vents have clear
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT
Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!
C
Description
Display Icons
Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power off and back on.
Ensure air intake and outlet vents have clear
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT
Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
17
Medium Priority Alerts (Continued)
!
C
Description
Display Icons
Condition/Action/Explanation
Battery HOT
Warning
Battery has exceeded temperature limit while
concentrator is running on battery power.
If possible, move concentrator to a cooler
location or power unit with an external power
supply and remove battery. If condition
persists, contact your equipment provider.
System Hot
Warning
Concentrator temperature has exceeded
temperature limit. If possible move
concentrator to a cooler location. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition persists,
contact your equipment provider.
High Priority Alerts
The following high priority alerts are accompanied by a five beep pattern, repeated every
10 seconds and a flashing yellow light.
Description
Display Icons
Condition/Action/Explanation
Battery Empty
Attach Plug
Concentrator has insufficient battery power to
produce oxygen. Attach external power supply
or exchange battery, then restart unit if
necessary by pressing On/Off button.
Battery HOT
Battery has exceeded temperature limit while
concentrator is running on battery power.
Concentrator has stopped producing oxygen.
If possible, move concentrator to a cooler
location, then turn power off and back on.
Ensure air intake and outlet vents have clear
access and particle filters are clean. If condition
persists, switch to a backup source of oxygen and
contact your equipment provider.
System HOT
Concentrator temperature is too high and
oxygen production is shutting down. Ensure air
intake and outlet vents have clear access and
particle filters are clean. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
18
Description
Display Icons
Condition/Action/Explanation
System COLD
This may result from the concentrator being
stored in a cold environment (below 0ºC (32ºF)).
Move to a warmer environment to allow the
unit to warm up before starting it. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
System Error
Concentrator has stopped producing oxygen
and is shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
6. Troubleshooting
Problem
Possible Cause
Recommended Solution
Any problem accompanied
by information on
concentrator display,
indicator lights and/or
audible signals
Refer to Chapter 5
Refer to Chapter 5
Concentrator does not
power on when On/Off
button is pressed
Battery is discharged or no
battery is present
Use external power supply or
replace battery with one that
is fully charged
AC Power supply is not
connected properly
Check power supply
connection and verify green
light is solid
DC Cable is not connected
properly
Check DC Cable connection
at the Concentrator and at
cigarette lighter or auxiliary
DC power source
Malfunction
Contact your equipment
provider
No oxygen
Concentrator is not
powered on
Press On/Off button to power
concentrator
Cannula is not connected
properly or is kinked or
obstructed
Check cannula and its
connection to concentrator
nozzle
High Priority Alerts (Continued)
18
Description
Display Icons
Condition/Action/Explanation
System COLD
This may result from the concentrator being
stored in a cold environment (below 0ºC (32ºF)).
Move to a warmer environment to allow the
unit to warm up before starting it. If condition
persists, switch to a backup source of oxygen
and contact your equipment provider.
System Error
Concentrator has stopped producing oxygen
and is shutting down. You should:
1. Switch to backup oxygen source
2. Contact your equipment provider
6. Troubleshooting
Problem
Possible Cause
Recommended Solution
Any problem accompanied
by information on
concentrator display,
indicator lights and/or
audible signals
Refer to Chapter 5
Refer to Chapter 5
Concentrator does not
power on when On/Off
button is pressed
Battery is discharged or no
battery is present
Use external power supply or
replace battery with one that
is fully charged
AC Power supply is not
connected properly
Check power supply
connection and verify green
light is solid
DC Cable is not connected
properly
Check DC Cable connection
at the Concentrator and at
cigarette lighter or auxiliary
DC power source
Malfunction
Contact your equipment
provider
No oxygen
Concentrator is not
powered on
Press On/Off button to power
concentrator
Cannula is not connected
properly or is kinked or
obstructed
Check cannula and its
connection to concentrator
nozzle
High Priority Alerts (Continued)
