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Fan noise coming
from the cooktop.
A cooling fan built into your cooktop
prevents the electronics from
overheating.
This is normal and needs no action.
Pans is not heated
and appears on
the display.
Pan is suitable for induction cooking or
it is too small for the cooking zone or
it is not properly centered.
Use the cookware that is suitable for induction cooking.
See “choosing the right cookware”.
The cooktop turned
OFF unexpectedly.
An error code is
displayed.
Technical fault.
Please note down the error code, switch the power
of the induction cooktop OFF at the wall, and contact
a qualified technician.
8. CARE AND CLEANING
9. TROUBLESHOOTING
1. Switch the power of the cooktop OFF.
2. Apply a cooktop cleaner while the
glass is still warm not hot.
3. Rinse and wipe dry with a clean
cloth or paper towel.
4. Switch the power of the cooktop
back ON.
1. Switch the power off.
2. Soak up the spill.
3. Wipe the touch control area with a
clean damp sponge ot cloth.
4. Wipe the area completely dry with
a paper towel.
5. Switch the power back ON.
Everyday soiling on
the glass.
(fingerprints, marks
stains left by food
or non sugary
spillovers on the
glass)
When the power is switch off, there will be no “hot surface”
indication but the cooking zone may still be hot!
Take extreme care
.
Situation
What to do
Remarks
Always read the label to check if your cleaner is suitable.
Never leave cleaning residue on the cooktop;
the glass may become stained.
Remove these immediately with a fish
slice, palette knife of razor blade
scraper suitable for induction glass
cooktops, but beware of hot cooking
zone surfaces:
1. Switch the power off the wall.
2. Hold the blade or utensils at a 30ª
angle and scrape off.
3. Clean the soiling or spill up with a
dish cloth or paper towel.
4. Follow steps 2 to 4 for “Everyday
soiling on glass” above.
Boilovers, melts and
hot sugary spills on
the glass.
Spillovers on the
touch controls.
Remove stains left by melts and sugary food or spillovers
as soon as possible. If left to cool on the glass, they may
be difficult to remove or even permanently damage the
glass surface.
Cut hazard: when the safety cover is retracted, the
blade in a scraper is razor-sharp. Use with extreme
care and always store safely and out of reach
of children.
The cooktop may beep and turn itself off, and the touch
controls may not function while there is liquid on them.
Make sure you wipe the touch control dry enough before
turning the cooktop back on.
No power.
Make sure the induction cooktop is conected to the power
supply and the switch is on. Check wether there is a power
outage in your area. After checking, and the problem persists,
call a qualified technician.
The controls are locked.
There maybe a slight film of the water
over the controls or you may be using
the tip of your finger when touching
the controls.
The touch controls
are unresponsive
Unlock the controls, See section “Using your induction
cooktop” for instructions.
The touch controls
are difficult to
operate.
Make sure the touch control area is dry and use the ball of
your finger when touching the controls.
Rough - edged cookware.
Unsuitable, abrasive scaurer
or cleaning products used.
The glass is being
scatched.
Use cookware with flat and smooth bases.
See “Choosing the right cookware”.
This may be caused by the construction
of your cookware (layes of different
metal vibrating differently).
Some pans make
crackling noises.
This is normal for cookware and does not indicate fault.
This is cause by the technology of
induction cooking.
The cooktop makes
a humming noise
when used on a
high heat setting.
This is normal but the noise should be slowing down or
disappear when you decrease the heat setting.
Problem
Possible causes
Possible solution
The induction
cooktop cannot be
turned on.
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