Problem:
The Plug-in will not consistently operate remotely.
Solution:
The controller/Lightwave Link may be encountering interference
or may be at the edge of its reliable range of operation. First, ensure that
there are no large pieces of metal or bodies of water in the path of the
transmission. If the problem persists, try moving the Controller/Link closer
to the Plug-in, or consider using a LightwaveRF Signal Booster to extend
the range by relaying the signal between controller and Plug-in.
Positioning 2 or more Plug-ins directly next to each other (e.g. in a
multiblock) may also cause some radio conflict between the units. Try to
place the units 30cm or more apart if possible.
Problem:
The Plug-in wont turn on/off and displays a flashing amber light.
Solution:
The Plug-in is
locked
. This may have been done using a Socket
Locker or from the LightwaveRF app. If it is locked on, then the Plug-in will
not turn
off
manually. If it is locked off, the Plug-in will not turn
on
manually.
To unlock the Plug-in, press the unlock button on the Socket Locker or
Smartphone App. If this is not possible, the Plug-ins can be reset by
unplugging them for a period of 30 seconds.
Problem:
The LED/CFL lamps I am using flash and don't work properly.
Solution:
The Plug-in is not compatible with LEDs or low energy CFLs and
may not perform properly.
Troubleshooting
