8. Firmware Upgrade
UCX series – User's Manual
88
Applied firmware package: v1.1.0b7 | LDC software: v2.5.4b3
The device might reboot during the firmware upgrade procedure.
When the progress bar reaches 100% (
Done
is displayed at all devices), the upgrade of all devices are finished
successfully and a message appears; you can close the software.
Step 5. Wait until the unit reboots with the new firmware.
Once the firmware upgrade procedure is completed, the device is rebooted with the new firmware. Shutting
down and restarting the device is recommended.
8.5.
If the Upgrade is not successful
▪
Restart the process and try the upgrade again.
▪
If the device cannot be switched to bootload (firmware upgrade) mode, you can do that manually as
written in the User's manual of the device. Please note that backup and restore cannot be performed
in this case.
▪
If the backup cannot be created for some reason, you will get a message to continue the process
without backup or stop the upgrade. A root cause can be that the desired device is already in bootload
(firmware upgrade) mode, thus, the normal operation mode is suspended and backup cannot be made.
▪
If an upgrade is not successful, the
Export log
button becomes red. If you press the button, you can
download the log file as a ZIP package which can be sent to Lightware Support if needed. The log files
contain useful information about the circumstances to find the root cause.
#bootload
