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9. Troubleshooting 

HDMI-3D-OPT series – User's Manual 

83

9

Troubleshooting

Usually, if the system seems not to transport the signal as expected, the best 

strategy for troubleshooting is to check signal integrity through the whole 

signal chain starting from source side and moving forward to the receiver end.

Link to connections/cabling section.

Link to front panel operation section.

Link to LDC software section.

LW2

Link to LW2 protocol commands section.

LW3

Link to LW3 protocol commands section.

9.1. 

Use Case Studies

At first, check front panel LEDs and take the necessary steps according to their states. For more information 

about status, LEDs refer to 

Rear Panel Status LEDs - Transmitter

 and 

Front Panel LEDs - Receiver

 sections.

Symptom

Root cause

Action

Refer to

Video signal

No picture on the 

video output 

Device or devices are not 

powered properly

Check the extenders and the other 

devices if they are properly powered; try 

to unplug and reconnect them.

3.4

Cable connection 

problem

Cables  must  fit  very  well,  check  all  the 

connectors (video and optical cables).

3.4

Optical cable became 

contaminated

Use  special  fiber  optical  cable  cleaning 

equipment to clean it carefully.

No incoming signal 

(transmitter)

No video signal is present on the HDMI/

DVI-D/DP input ports. Check the source 

device and the HDMI/DVI/DP cable(s).

3.4

No incoming signal 

(receiver)

If the Signal LED does not light, no signal 

is present on the optical input port. Check 

the source device and the fiber cable.

3.4

The input port is muted

Check the mute state of input port.

5.4.1

LW3

7.6.1

The output port is muted Check the mute state of output port.

5.4.4

LW2

6.3.6

LW3

7.6.2

Display is not able to 

receive the video format

Check the emulated EDID; select another 

(e.g. emulate the display’s EDID on the 

input port).

5.7

LW3

7.12

HDCP is disabled

Enable HDCP on the input and output 

ports.

5.4.1
5.4.4

LW3

7.6.17

LW3

7.6.18

Not the desired 

picture displayed 

on the video 

output

Video output is set to 

test pattern (no sync 

screen) statically

Check test pattern settings in the 

properties of the output ports.

5.5.2

LW3

7.6.19

Video output is set to 

test pattern (no sync 

screen) as there is no 

picture on video source

Check video settings of the source.

 

Содержание HDMI-3D-OPT-RX150RA

Страница 1: ...HDMI 3D OPT TX210A HDMI 3D OPT TX210RAK SW4 OPT TX240RAK HDMI 3D OPT RX150RA User s Manual Fiber Optical Multimedia Extender ...

Страница 2: ...plashing and that no objects filled with liquids such as vases shall be placed on the apparatus No naked flame sources such as lighted candles should be placed on the apparatus Waste Electrical Electronic Equipment WEEE This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to ...

Страница 3: ... may have not known yet but can be useful Navigation Buttons Go back to the previous page If you clicked on a link peviously you can go back to the source page by clicking the button Navigate to the Table of Contents Step back one page Step forward to the next page Document Information This User s Manual applies to the following versions of the mentioned software firmware and hardware Item Version...

Страница 4: ... 4 1 3 HDCP LED 23 4 1 4 USB LED 23 4 1 5 Autoselect LED 23 4 2 Front Panel Buttons Transmitter 23 4 2 1 Video Select Button 23 4 2 2 Audio Select Button 24 4 2 3 Programmable Show Me Button 24 4 3 Special Functions Transmitter 24 4 3 1 Enable DHCP Dynamic IP Address 24 4 3 2 Reset to Factory Default Settings 24 4 3 3 Control Lock 24 4 3 4 Reseting the Device 24 4 3 5 Entering Firmware Upgrade Mod...

Страница 5: ...e Video Autoselect Settings 59 7 6 6 Change the Autoselect Mode 59 7 6 7 Query the Input Port Priority 60 7 6 8 Change the Input Port Priority 60 7 6 9 Mute an Input Port 60 7 6 10 Unmute an Input Port 60 7 6 11 Lock an Input Port 60 7 6 12 Unlock an Input Port 60 7 6 13 Mute Output 60 7 6 14 Unmute Output 61 7 6 15 Lock Output 61 7 6 16 Unlock Output 61 7 6 17 HDCP Setting Input Port 61 7 6 18 HD...

Страница 6: ...ping the Configuration Settings 82 9 TROUBLESHOOTING 83 9 1 Use Case Studies 83 9 2 How to Speed Up the Troubleshooting Process 85 10 TECHNOLOGIES 86 10 1 EDID Management 86 10 1 1 Understanding the EDID 86 10 1 2 Advanced EDID Management 86 10 2 HDCP Management 87 10 2 1 Protected and Unprotected Content 87 10 2 2 Disable Unnecessary Encryption 87 10 3 Pixel Accurate Reclocking 88 11 APPENDIX 89 ...

Страница 7: ...m local inputs or HDMI embedded audio up to eight channel PCM or HBR audio Analog audio is converted into digital format The device has a local HDMI video output for monitoring The video and the embedded audio of the local output is the same as the one transmitted via the OPT link The HDMI 3D OPT series extenders handles HDCP encryption Using the factory custom or transparent EDID emulation the us...

Страница 8: ... eliminating signal instability and distortion caused by long cables or connector reflections USB KVM Connected USB HID devices e g keyboard mouse USB HUB are extended from transmitter to receiver thus a computer can be remote controlled RS 232 Bi directional RS 232 Pass through AV systems can also contain serial port controllers and controlled devices Serial port pass through supports any unit th...

Страница 9: ...P UT 4 INP UT 3 INP UT 2 HDC P HDM I SCD T 5V HDC P HDM I SCD T 5V MX HD MI OP T IB SC IN 1 IN 2 IN 3 IN 4 IN 5 IN 6 IN 5 IN 6 8CH OP TIC AL INP UT BO AR D LASE R ACTI VE HDC P HDM I SING LE FIBE R L A HDC P HDM I SING LE LASE R ACTI VE HDC P HDM I SING LE PRES ENT LASE R ACTI VE HDC P HDM I SIGN AL PRES ENT LASE R ACTI VE HDC P HDM I SING LE PRES ENT MX FR17 PC PC PIN 2 1 mm RS 23 2 TX RX LIVE LA...

Страница 10: ...The transmitters are half rack sized the receiver is quarter rack sized 2 1 1 1U High Rack Shelf Allows rack mounting for half rack quarter rack and pocket sized units 1U high rack shelf provides mounting holes for fastening two half rack or four quarter rack sized units Pocket sized devices can also be fastened on the self 2 1 USB SHOW ME AUDIO SELECT VIDEO AUDIO HDCP AUDIO1 RST AUDIO2 AUDIO1 IN ...

Страница 11: ...r adaptor to the DC input of the receiver first then to the AC power socket 2 2 2 Transmitter HDMI 3D OPT series transmitter Power adaptor Touch panel Power DP OPTM Local monitor HDMI DVI D RS 232 LAN Ethernet PC Relay box Media player Blu ray player MacBook Audio GPIO USB HDMI 3D OPT RX150RA receiver MP3 player PC HDMI Audio POWER HDCP RS 232 FUNC USB CONT HDMI SIGNAL LASER HOTPLUG EMULATE USB LI...

Страница 12: ...d audio 6 Audio1 input 3 5 mm Jack connector for asymmetric analog audio input signal 7 Video Select button Button for switching between video sources See the details in the Video Select Button section 8 Autoselect status LED LED gives feedback about the status of Autoselect feature See the details in the Autoselect LED section 9 Audio2 status LED LED gives feedback about actual connection status ...

Страница 13: ...ID compatible devices preferably keyboard and mouse See more information in the USB KVM Function section 2 Power LED The LED indicates the power status of the device See the details in the POWER LED section 3 USB control port USB interface for LDC connection and firmware upgrade purpose 4 Function button Factory default settings and bootload mode can be called using the button See the details in t...

Страница 14: ...unbalanced analog audio signal It is also known as 3 5 mm or approx 1 8 audio jack phone jack phone plug and mini jack plug Pin nr Signal 1 Left 2 Right 3 Ground Jack audio plug pin assignments You can find more information about audio functions in the Audio Interface section 3 4 7 Analog Stereo Audio Connector 5 pole Phoenix 5 pole Phoenix connector is used for balanced analog audio output Unbala...

Страница 15: ...e following Input voltage V Max current mA Logical low level 0 0 8 30 Logical high level 2 5 18 INFO The maximum total current for the seven GPIO pins is 180 mA Pin nr Level and direction 1 Configurable 2 3 4 5 6 7 Ground GPIO connector and plug pin assignments Compatible plug type Phoenix Combiconseries 3 5mmpitch8 pole type MC1 5 8 ST 3 5 You can find more information about GPIO interface in the...

Страница 16: ...LASER HOTPLUG EMULATE USB LINK FIBER LINK HDMI in Analog audio in 1 Analog audio in 2 Analog audio Digital audio video Analog audio Digital audio A D converter Digital audio Digital audio Digital video HDMI out A D converter Embedder 3 1 digital audio switch Digital audio Fiber optical out HDMI splitter De embedder Digital audio and video HDMI 3D OPT TX210RAK SW4 OPT TX240RAK HDMI in Analog audio ...

Страница 17: ...audio video Digital audio video HDMI out Fiber optical in De embedder D A converter Analog audio Digital audio Digital audio S PDIF out Analog audio out USB 1 USB 2 RS 232 USB control only Processor USB KVM USB KVM RS 232 and USB KVM 3 7 2 Audio Outputs and Modes Receiver The receiver can transmit audio on three types of audio ports Embedded HDMI Digital audio S PDIF Analog balanced audio 5 pole P...

Страница 18: ...nsmitter Desired video input can be selected by the Video select button the order is the following HDMI 3D OPT RX150RA receiver HDMI 3D OPT series transmitter Blu ray player Media player FIBER OPTICAL AUDIO IN HDMI IN HDMI OUT HDTV Audio amplifier AUDIO OUT POWER HDCP RS 232 FUNC USB CONT HDMI SIGNAL LASER HOTPLUG EMULATE USB LINK FIBER LINK 1 4 5 3 2 USB Autoselect SHOW ME AUDIO SELECT VIDEO SELE...

Страница 19: ... SELECT VIDEO SELECT VIDEO VIDEO VIDEO AUDIO AUDIO AUDIO VIDEO AUDIO HDCP AUDIO1 DP IN DVI D IN RST AUDIO2 AUDIO1 IN HDMI2 IN HDMI1 IN Transparent Mode Transparent mode is a simple USB data transmission between the extenders The same data is transmitted on the TX side which is received on the RX side The content of the transmitted packets are unknown to the Lightware infrastructure so the data is ...

Страница 20: ...ass through mode see the following figure HDMI 3D OPT RX150RA receiver HDMI 3D OPT series transmitter FIBER OPTICAL USB USB USB POWER HDCP RS 232 FUNC USB CONT HDMI SIGNAL LASER HOTPLUG EMULATE USB LINK FIBER LINK Keyboard and Mouse PC 1 4 5 3 2 USB Autoselect SHOW ME AUDIO SELECT VIDEO SELECT VIDEO VIDEO VIDEO AUDIO AUDIO AUDIO VIDEO AUDIO HDCP AUDIO1 DP IN DVI D IN RST AUDIO2 AUDIO1 IN HDMI2 IN ...

Страница 21: ... 1 USB SHOW ME AUDIO SELECT VIDEO AUDIO HDCP AUDIO1 RST AUDIO2 AUDIO1 IN HDMI IN 3 11 2 GPIO Interface INFO Only SW4 OPT TX240RAK model has GPIO interface The GPIO General Purpose Input Output port is a multifunctional input output interface to control the SW4 OPT TX240RAK transmitter or third party devices and peripherals You can establish connection between the controller controllable device and...

Страница 22: ...s the pre programmed EDIDs F1 F136 Dynamic EDID list shows the display device connected to the device s outputs The unit stores the last display devices EDID on either output so there is an EDID shown even if there is no display device attached to the output port at the moment User memory locations U1 U14 for the transmitter U1 U15 for the receiver can be used to save custom EDIDs Emulated EDID li...

Страница 23: ...VIDEO AUDIO AUDIO AUDIO VIDEO AUDIO HDCP AUDIO1 DP IN DVI D IN RST AUDIO2 AUDIO1 IN HDMI2 IN HDMI1 IN 1 4 5 3 2 USB Autoselect SHOW ME AUDIO SELECT VIDEO SELECT VIDEO VIDEO VIDEO AUDIO AUDIO AUDIO VIDEO AUDIO HDCP AUDIO1 DP IN DVI D IN RST AUDIO2 AUDIO1 IN HDMI2 IN HDMI1 IN 4 1 4 USB LED HDMI 3D OPT TX210A OFF USB is disconnected or there is no USB data transfer over the port BLINKING green USB co...

Страница 24: ... times when locking unlocking If the control lock is enabled and a button is pressed front panel LEDs blink 3 times quickly 4 3 4 Reseting the Device In few cases after firmware upgrade etc you may need to reset the device Pushing the reset button results the same as you disconnect and reconnect the power adaptor to the transmitter To reseting the device follow the steps Step 1 Push the button wit...

Страница 25: ...t and sends hotplug signal EMULATE ON Composite port is active in the USB KVM crosspoint OFF No port is active or transparens port is active in the USB KVM crosspoint USB LINK ON USB KVM signal is detected on the fiber input port FIBER LINK ON A powered transmitter is connected to the receiver and they can communicate over the fiber optical cable 4 6 Special Functions Receiver 4 6 1 Reset to Facto...

Страница 26: ...software using Ethernet or RS 232 interface and control or configure the device as you wish For the details see the Software Control Lightware Device Controller chapter LW2 protocol commands you can configure the device by using the reduced command set of LW2 protocol For more details see the LW2 Programmer s Reference chapter LW3 protocol commands you can configure the device by using the full ra...

Страница 27: ...l users More than one different version can be installed for all users Comparison of installation types ATTENTION Using the Normal install as the default choice is highly recommended Installation for Mac OS X Mount the DMG file with double clicking on it and drag the LDC icon over the Applications icon to copy the program into the Applications folder If you want to copy the LDC into another locati...

Страница 28: ...ith dark grey background color 2 Information ribbon The label shows the device label which can be edited in the Settings menu Status tab Device discovery window can be displayed by clicking on this ribbon 3 Video input ports Each tile represents a video input port The tile below the port shows the current crosspoint setting if the port is switched to the output the color of the tile is white other...

Страница 29: ...w This section shows the available settings and status information by port types 5 4 1 Video Inputs Clicking on the HDMI DisplayPort or DVI D video input port icon results opening the Port properties window The most important information and settings are available from the panel Port properties window of the HDMI video input Available settings Mute unmute the port Lock unlock the port HDCP setting...

Страница 30: ...vailable settings Mute unmute the port Lock unlock the port Autoselect settings enable disable mode and priorities See more details about the feature in The Autoselect Feature section Signal type Auto DVI HDMI The outgoing signal format can be selected by a drop down menu HDCP mode Auto Always The transmitter forces the source sent the signal without encryption if the content allows when Auto mode...

Страница 31: ...in step 2 dB default is 0 dB Treble dB from 0 dB to 6 dB in step 2 dB default is 0 dB Phase invert enable disable Reloading factory default settings for the selected port 5 5 Diagnostic Tools 5 5 1 Frame Detector The ports can show detailed information about the signal like full size and active video resolution This feature is a good troubleshooter if compatibility problems occur during system ins...

Страница 32: ...es the attached USB HID devices and sets the mode automatically In this case the A icon is highlighted in green on the output ports You can recall the default crosspoint settings by clicking on the Reset XP button Port Properties Click on the output port to open the port properties window The most important status information is displayed on the panel and the Autoselect mode and the priorities can...

Страница 33: ...EDID the only difference is the Destination panel press the User button Thus one or more EDIDs can be copied into the user memory either from the factory memory or from a connected sink Dynamic Exporting an EDID ATTENTION This function is working on Windows and Mac OS X operating systems and under Firefox or Chrome web browsers only Source EDID can be downloaded as a file bin dat or edid to the co...

Страница 34: ...ndow The editor can read and write all descriptors which are defined in the standards including the additional CEA extensions Any EDID from the device s memory or a saved EDID file can be loaded into the editor The software resolves the raw EDID and displays it as readable information to the user All descriptors can be edited and saved in an EDID file or uploaded to the User memory For more detail...

Страница 35: ...r please visit our website www lightware com and download EDID Editor user s manual EDID Creator window A Create 5 8 Control Device Control Menu 5 8 1 RS 232 RS 232 tab in Control menu The following settings and functions are available on the local and optical link RS 232 port Operation mode Control Pass through and Command Injection for more details about serial interface modes see the Serial Int...

Страница 36: ... means the current setting INFO Output level can be set only in case of setting the pin direction to Output In case of input direction the output level setting and the Toggle button is not available For more details about GPIO interface see the GPIO Interface section GP1 P1 1 2 3 5 4 6 5 8 3 Ethernet Ethernet tab in Control menu Two ports are displayed in the Ethernet settings Local and CPU You ca...

Страница 37: ...each Event There is a grey bar on the left of the Event panel in each line If a condition and an action are set and the Event is enabled the bar is displayed in green Control menu Event Manager tab The Event Editor Press the Edit button in the desired Event line to open the Event editor window 7 1 2 4 5 6 8 3 1 Event header The name of the Event is displayed Type the desired name and press the Set...

Страница 38: ...tings 5 9 2 Special Tools and Accessories The Name of the Event The name of a port can be changed by typing the new name and clicking the Set button The following characters are allowed when naming Letters A Z and a z numbers 0 9 special characters hyphen underscore _ and space Enable or Disable an Event The set Event can be enabled or disabled in the Event list or directly in the Event editor win...

Страница 39: ... and the projector Check that the RS 232 settings of the transmitter is set exactly the same which required for the projector baud rate data bits parity stop bits The transmitter needs to be set to Control protocol LW3 and RS 232 mode Pass through See the relevant LDC settings in the RS 232 section CONDITION Turn on the projector ACTION Signal is detected on the optical output SC MM LASER APERTURE...

Страница 40: ...ion serial numbers temperatures operation time and voltage information Device label can be changed to unique description by the Set button 5 10 2 Network Network tab in Settings menu IP address and DHCP settings can be set on this tab Always press the Apply settings button to save changes Factory defaults settings can be recalled with a dedicated button 5 10 3 Backup Details about this function ca...

Страница 41: ...he devices are installed in the same type of system multiple times then it is enough to set up only one device to fit the user s needs and then copy those settings to the others thus saving time and resources 5 11 1 Steps in a Nutshell Installing multiple devices with the same customized configuration settings can be done in a few easy steps Step 1 Configure one device with all your desired settin...

Страница 42: ...nd the result will be displayed in the textbox below If the file is correct then the settings can be restored Step 4 Choose IP settings what you want to use after backup You can apply settings from the backup file keep actual settings set it manually in a dialog box or apply DHCP Step 5 Press the Start restore process button and click on the Yes button when asked Step 6 Reboot the device to apply ...

Страница 43: ...Input number in 2 digit ASCII format 01 02 10 12 etc out2 Output number in 2 digit ASCII format 01 02 10 12 etc loc Location number in 1 2 or 3 digit ASCII format id id number in 1 or 2 digit ASCII format id id number in 2 digit ASCII format CrLf Carriage return Line feed 0x0D 0x0A Space character 0x20 Each command issued by the controller Each response received from the router 6 2 General LW2 Com...

Страница 44: ...mand is Response SL 0 MB_DESC CrLf SL END CrLf is SL 0 SW4 OPT TX240RAK V11_DAA0 SL END Explanation The device reports its motherboard slot 0 6 2 8 View Firmware for All Controllers Description Shows the firmware versions of all installed controllers Format Example Command FC Response CF DESC CrLf CF DESC CrLf CF END CrLf fc CF SW4 OPT TX240RAK 1 1 0b5 r8 SL END Explanation The device has one cont...

Страница 45: ...o input 1 I1 and in case of DVI A input I5 the audio will be switched to the analog audio input 2 I5 6 3 2 Mute Output Description Mute output out The output signal is turned off Format Example Command out layer Response 1MT out layer CrLf 01 A 1MT01 A Explanation O1 audio port is muted ATTENTION Muting does not change the crosspoint s state but disables the output itself This way the last connect...

Страница 46: ...s that it has a video crosspoint with 4 inputs and 2 outputs and an audio crosspoint with 6 inputs and 2 outputs 6 3 8 Change Video Autoselect Mode Description The autoselect mode of the video outputs can be changed Format Example Command AS_V out state mode Response AS_V out state mode CrLf as_v1 E P AS_V1 E P AS_V2 E P Legend The output port numbers are listed in Input Output Port Numbering sect...

Страница 47: ...hange will not be executed and the response will be the current setting like querying the priority setting INFO In this case the outputs are linked the change will affect both local and fiber optical output ports INFO The audio priorities can be queried by typing the prio_a out command 6 4 Network Configuration 6 4 1 Query the Current IP Status Description IP address settings can be queried as fol...

Страница 48: ...ply the network settings and restart the network interface Format Example Command ip_apply Response IP_APPLY CrLf ip_apply IP_APPLY 6 5 GPIO Configuration 6 5 1 Set Level and Direction for Each Pins Description GPIO pins can be configured as follows See more details about GPIO connector in the section and about the interface in the section Format Example Command GPIO pin_nr dir level Response GPIO...

Страница 49: ...t 6 3 3 out layer Lock Output 6 3 4 out layer Unlock Output 6 3 5 out layer View Connection State on the Output 6 3 6 VC layer View Crosspoint Size 6 3 7 GETSIZE layer Change Video Autoselect Mode 6 3 8 AS_V out state mode no_signal Change Audio Autoselect Mode 6 3 9 AS_A out state mode no_signal Change the Video Input Priorities 6 3 10 PRIO_V out in1 _prio inn _prio Change the Audio Input Priorit...

Страница 50: ...to use protocol that is straightforward to adapt to new devices and provides outstanding scalability and sustainability we decided to organize all settings parameters and properties of the device to a tree structure with nodes properties and methods 7 1 1 Elements of the Tree Structure ATTENTION All names and values are case sensitive The space character is replaced by the character in the element...

Страница 51: ...pr node1 node12 ReadOnlyProperty value1 pr DeviceName 25G Hybrid Device The following two ones are read write properties pw node1 node12 ReadWriteProperty value2 pw DeviceNickName John 7 1 1 3 Method The method in the LW3 protocol is also a leaf It cannot have a value such as the properties but it can be invoked with a parameter with the help of a special CALL command A method cannot have child no...

Страница 52: ...es_IllegalOperation Illegal operation 007 Lw3ErrorCodes_AccessDenied Access denied 008 Lw3ErrorCodes_Timeout Timeout 009 Lw3ErrorCodes_CommandTooLong Command too long 010 Lw3ErrorCodes_InternalError Internal error 011 Lw3ErrorCodes NotImplemented Not implemented 7 1 4 Prefix Summary The following prefixes are defined in the LW3 protocol n a node nE an error for a node nm a manual for a node pr a r...

Страница 53: ...ent node with one GET command Command format GET nodePath Response format n nodePath Example GET MEDIA n MEDIA VIDEO n MEDIA AUDIO n MEDIA UART n MEDIA KM n MEDIA GPIO n MEDIA ETHERNET Get All Properties and Methods of a Node Get all properties and methods of a node with one GET command and asterisk character Command format GET nodePath Response format for properties pX nodePath propertyName param...

Страница 54: ... Writing read only property 7 3 3 Invocation A method can be invoked with the help of the CALL command Command format CALL nodePath methodName parameter Response format The response for a method execution is a state and a value The state is mandatory and always defined if the method could be executed It can be either a success or a failure The value is optional and it can contain additional inform...

Страница 55: ...it long hexadecimal value that can be optionally placed before every command In that case the response to that particular command will also be preceded by the signature and the corresponding lines will be between brackets Command format XXXX command Legend xxxx 4 digit long hexadecimal value Response format XXXX command lines Example 1103 GET MEDIA UART 1103 pr MEDIA UART PortCount 1 pr MEDIA UART...

Страница 56: ... two independent users controlling the device through two independent connections Connection 1 and Connection 2 The events in the rows occur after each other Connection 1 OPEN MEDIA VIDEO XP o MEDIA VIDEO XP GET MEDIA VIDEO XP DestinationConnectionList pr MEDIA VIDEO XP DestinationConnectionList I1 Connection 2 GET MEDIA VIDEO XP DestinationConnectionList pr MEDIA VIDEO XP DestinationConnectionLis...

Страница 57: ... SW4 OPT_Control_room pw MANAGEMENT UID DeviceLabel SW4 OPT_Control_room 7 5 3 Query the Serial Number Command format GET SerialNumber Response format pr SerialNumber serial_nr Example GET SerialNumber pr SerialNumber 87654321 7 5 4 Query the Firmware Version Command format GET SYS MB FirmwareVersion Response format pr SYS MB FirmwareVersion firmware_version GET SYS MB FirmwareVersion pr SYS MB Fi...

Страница 58: ...us Connection status 0 0 Reserved Reserved Reserved Reserved Unknown 0 1 Reserved 1 0 No embedded audio Not encrypted No signal Not connected 1 1 Embedded audio presents Encrypted Signal presents Connected T 0 0 A F Mute Lock status Reserved character always 0 Reserved character always 0 Embedded audio HDCP status Signal present Connection status Letter Byte 1 Byte 2 The Most Common Received Port ...

Страница 59: ... DestinationPortAutoselect Response format pr MEDIA VIDEO XP DestinationPortAutoselect On _set The response shows the settings of each output one by one Legend On _set Two letter code of the Autoselect settings Letter Explanation 1st letter E Autoselect is enabled D Autoselect is disabled 2nd letter F First detect mode the first active video input is selected P Priority detect mode always the high...

Страница 60: ...cuted by separating a semicolon no space see the example below Example CALL MEDIA VIDEO XP setAutoselectionPriority I1 O1 3 I2 O1 3 mO MEDIA VIDEO XP setAutoselectionPriority Explanation The priority number of input 1 and Input 2 has been set to 3 on output 1 The example shows that certain control characters have been escaped the backslash character is inserted before the and characters See more i...

Страница 61: ...I2 HdcpEnable true 7 6 18 HDCP Setting Output Port HDCP capability can be set to Auto Always on the output ports thus non encrypted content can be transmitted to a non HDCP compliant display See more information in the HDCP Management section Command format SET MEDIA VIDEO On HdcpModeSetting 0 1 Response format pw MEDIA VIDEO On HdcpModeSetting 0 1 Parameters HdcpModeSetting 0 1 HDCP mode Auto Alw...

Страница 62: ...attern Command format SET MEDIA VIDEO On TpgPattern pattern Response format pw MEDIA VIDEO On TpgPattern pattern Parameters pattern RED GREEN BLUE BLACK WHITE RAMP CHESS BAR CYCLE Cycle setting means all the patterns are changed sequentially approx in every 2 seconds Example SET MEDIA VIDEO O1 TpgPattern GREEN pw MEDIA VIDEO O1 TpgPattern GREEN 7 6 20 HDMI Mode Settings Output Port Command format ...

Страница 63: ...haracter always 0 Signal present Connection status Letter Byte 1 Byte 2 The Most Common Received Port Status Responses T000A T 0 0 0 A Unlocked Unmuted 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 Reserved Reserved Reserved Reserved Reserved Reserved No signal Not connected T000B T 0 0 0 B Unlocked Unmuted 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 1 Reserved Reserved Reserved Reserved Reserved Reserved No signal Connected...

Страница 64: ...nput will be selected L Last detect mode always the last attached input is switched to the output automatically S Static mode the audio input follows the selected video if the video signal contains embedded audio Example GET MEDIA AUDIO XP DestinationPortAutoselect pr MEDIA AUDIO XP DestinationPortAutoselect EL Explanation EL the Autoselect is Enabled on output selected mode is Last detect INFO Fo...

Страница 65: ... by separating a semicolon no space see the example below Example CALL MEDIA VIDEO XP setAutoselectionPriority I1 O1 4 I2 O1 4 mO MEDIA VIDEO XP setAutoselectionPriority Explanation The priority number of input 1 and Input 2 has been set to 4 on output 1 The example shows that certain control characters have been escaped the backslash character is inserted before the and characters See more inform...

Страница 66: ... level Sets the input volume attenuation between 95 625 dB and 0 dB in step of 0 375 dB The value is rounded up if necessary to match with the step value Example SET MEDIA AUDIO I5 VolumedB 15 pw MEDIA AUDIO I5 VolumedB 15 00 Volume Percent Command format SET MEDIA AUDIO In VolumePercent percent Response format pw MEDIA AUDIO In VolumePercent percent Parameters level Sets the output volume attenua...

Страница 67: ...ends on the given value 100 means left balance 100 means right balance step is 1 Center is 0 default Example CALL MEDIA AUDIO I5 stepBalance 1 m0 MEDIA AUDIO I5 stepBalance Explanation The balance is shifted to right with 1 step 7 7 19 Analog Audio Output Level Settings INFO The following settings are valid only for analog audio output port of the receiver Volume dB Command format SET MEDIA AUDIO ...

Страница 68: ...ue false Example GET MANAGEMENT NETWORK DhcpEnabled pw MANAGEMENT NETWORK DhcpEnabled true 7 8 2 Change the DHCP State Command format SET MANAGEMENT NETWORK DhcpEnabled true false Response format pw MANAGEMENT NETWORK DhcpEnabled true false Example SET MANAGEMENT NETWORK DhcpEnabled false pw MANAGEMENT NETWORK DhcpEnabled false 7 8 3 Query the IP Address Command format GET MANAGEMENT NETWORK IpAdd...

Страница 69: ...7 9 RS 232 Port Configuration INFO RS 232 port numbering can be found in the Input Output Port Numbering section 7 9 1 Protocol Setting Command format SET MEDIA UART Pn ControlProtocol 0 1 Response format pw MEDIA UART Pn ControlProtocol 0 1 Parameters ControlProtocol 0 1 RS 232 protocol mode LW2 LW3 Example SET MEDIA UART P1 ControlProtocol 1 pw MEDIA UART P1 ControlProtocol 1 7 9 2 BAUD Rate Set...

Страница 70: ...rt address The three different commands allow controlling the connected third party devices Sending TCP Message ThecommandisforsendingacommandmessagesinASCII formatwithanoptionforescapingspecialcharaters Command format CALL MEDIA ETHERNET tcpMessage IP_address port_no message Response format mO MEDIA ETHERNET tcpMessage Example CALL MEDIA ETHERNET tcpMessage 192 168 0 20 5555 PWR0 x0d x0a mO MEDIA...

Страница 71: ...THERNET udpBinary Example CALL MEDIA ETHERNET udpBinary 192 168 0 20 5555 0100000061620000cdcc2c40 mO MEDIA ETHERNET udpBinary 7 10 3 Sending Message via an RS 232 Port The RS 232 ports can be used for sending a command message to a device which can be controlled over serial port Both local RS 232 and extended link RS 232 ports can be used The three different commands allow to use different messag...

Страница 72: ...mand format GET EDID EdidStatus Response format pr EDID EdidStatus E_loc E1 E_loc E2 E_loc En Example GET EDID EdidStatus pr EDID EdidStatus D1 E1 D1 E2 D1 E3 D1 E4 Explanation Emulated EDID memory for input port is listed with the EDID number that is currently emulated on the input 7 12 2 Query the Validity of a Dynamic EDID Command format GET EDID D Dn Validity Response format pr EDID D Dn Valid...

Страница 73: ...Um Response format mO EDID copy Example CALL EDID copy D1 U1 mO EDID copy Explanation The EDID of the last connected sink of D1 Output 1 has been copied to U1 7 12 7 Deleting an EDID from User Memory Command format CALL EDID delete Un Response format mO EDID delete Example CALL EDID delete U1 mO EDID delete 7 12 8 Resetting the Emulated EDIDs Command format CALL EDID reset Response format mO EDID ...

Страница 74: ...ect 7 6 6 Change the Autoselect Mode MEDIA VIDEO XP setDestinationPortAutoselect output output_set 7 6 7 Query the Input Port Priority MEDIA VIDEO XP PortPriorityList Operation Path 7 6 8 Change the Input Port Priority MEDIA VIDEO XP setAutoselectionPriority input output prio 7 6 9 Mute an Input Port MEDIA VIDEO XP muteSource input 7 6 10 Unmute an Input Port MEDIA VIDEO XP unmuteSource input 7 6 ...

Страница 75: ...tion output 7 7 14 Unmute Audio Output MEDIA AUDIO XP unmuteDestination output 7 7 15 Lock Output MEDIA AUDIO XP lockDestination output Operation Path 7 7 16 Unlock Output MEDIA AUDIO XP unlockDestination output 7 7 17 Analog Audio Input Level Settings MEDIA AUDIO input VolumedB VolumePercent Balance Gain 7 7 18 Analog Audio Input Level Settings by Steps MEDIA AUDIO input stepVolumedB stepVolumePe...

Страница 76: ...S 232 Port MEDIA UART port_no sendText sendMessage sendBinaryMessage GPIO Port Configuration Operation Path 7 11 1 Set the Direction of a GPIO Pin MEDIA GPIO pin Direction 7 11 2 Set the Output Level of a GPIO Pin MEDIA GPIO pin Output 7 11 3 Toggle the Level of a GPIO Pin MEDIA GPIO pin toggle EDID Management Operation Path 7 12 1 Query the Emulated EDIDs EDID EdidStatus 7 12 2 Query the Validity...

Страница 77: ...Instructions Step 1 Get the firmware pack and the Lightware Device Updater LDU application Step 2 Install the LDU application Step 3 Establish the connection between the computer and the device s Step 4 Start the LDU and follow the instructions shown on the screen 8 3 Install and Upgrade Installation for Windows OS INFO The application can be installed under Windows XP or above Run the installer I...

Страница 78: ...ly Start the Lightware Device Controller LDC software and navigate to the Crosspoint menu USB tab Check the crosspoint state and set it to the Composite channel USB crosspoint Composite mode in LDC ATTENTION After the setting is done it is highly recommended to close the LDC software to avoid the possible connection problem between the device and the LDU software 8 4 3 Start the LDU and Follow the...

Страница 79: ...S Files with lfp extension are associated to LDU during installation If you double click on the lfp file the application is launched the package is loaded automatically and the screen above is shown Step 2 Select a device The next step is to select the desired device s The available and supported devices are searched for and listed automatically If the desired device is not listed update the list ...

Страница 80: ...ory reset will perform factory default values for all settings in the device Three different status can exist Enabled by user all settings will set to factory default values Disabled by user your settings will be saved and restored after upgrading Enabled by default and not changeable by user firmware upgrade must perform a factory reset to apply all changes coming with the new firmware version Cl...

Страница 81: ...tasks are finished a window appears Click OK to close and Next to display the summary page Clicking on the Repeat button starts the process again with the selected device s The Open logs button opens the temporary folder where the logs can be found Export logs by saving the files as a zipped file Press Exit to close the program If the upgrade fails the progress bar of the device turns to red Resta...

Страница 82: ...on settings you can set the Factory reset option enabled The instruction in the firmware package of the device will inform you about this function availability reading it is highly recommended in every case Instructions page in the optical extender firmware package ATTENTION In specific cases restoring cannot be applied fully and certain settings are not copied back to the device If a warning mess...

Страница 83: ... well check all the connectors video and optical cables 3 4 Optical cable became contaminated Use special fiber optical cable cleaning equipment to clean it carefully No incoming signal transmitter No video signal is present on the HDMI DVI D DP input ports Check the source device and the HDMI DVI DP cable s 3 4 No incoming signal receiver If the Signal LED does not light no signal is present on t...

Страница 84: ...mmand injection 5 8 1 LW3 7 9 6 Symptom Root cause Action Refer to Ethernet only for SW4 OPT TX240RAK No LAN connection can be established Incorrect IP address is set fix IP Use dynamic IP address by enabling DHCP option 4 3 1 5 10 2 LW3 7 8 2 Restore the factory default settings with fix IP 4 3 2 5 10 4 LW2 6 2 11 LW3 7 5 6 IP address conflict Check the IP address of the other devices too USB KVM...

Страница 85: ...ler software or on the built in website Firmware versions of the devices please note that there may be multiple CPUs or controllers in the device and we need to know all of their firmware versions a screenshot is the best option Cable lengths and types in our experience it s usually the cable Patch panels gender changers or anything else in the signal path that can affect the transmission Signal t...

Страница 86: ...rent EDID on an input port of the Lightware device to have a different resolution but nothing happens Solution Some graphics cards and video sources read out the EDID only after power up and later they do not sense that EDID has been changed You need to restart your source to make it read out the EDID again 10 1 2 Advanced EDID Management Each DVI sink e g monitors projectors plasma displays etc m...

Страница 87: ...O2 AUDIO1 IN HDMI2 IN HDMI1 IN All the devices are HDCP compliant no manual setting is required both protected and unprotected contents are transmitted and displayed on the sink Not HDCP compliant Sink 1 Unprotected content Non HDCP compliant sink Non encrypted signal Non encrypted signal Optical cable HDMI 3D OPT RX150RA receiver HDMI 3D OPT TX200 series transmitter HDMI DVI DP cable HDMI cable P...

Страница 88: ... skew Skew between the and wires within a differential wire pair e g Data2 and Data2 It s caused by different wire lengths or slightly different wire construction impedance mismatch in DVI cable It results in jitter Intra pair skew Inter pair skew Skew between two differential wire pairs in a cable It is caused by different wire pair lengths or different number of twists in the DVI cable Too much ...

Страница 89: ...8 7 W x 3 95 D x 1 02 H Weight HDMI 3D OPT TX210A 605 g Weight HDMI 3D OPT TX210RAK 605 g Weight SW4 OPT TX240RAK 627 g EDID Management EDID emulation Yes EDID memory 84 factory presets 14 user programmable Video Inputs DisplayPort input DisplayPort connector type 20 pole DP 1 1a receptacle Color depth Deep color support up to 36 bits 12 bit color Color space RGB YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 ...

Страница 90: ...onnector 2 35 mm pin Power consumption 3 9 W typ 6 5 W max Enclosure Rack mountable Yes Material 1 mm steel Dimensions in mm 100 4W x 131 9D x 26H Dimensions in inch 8 7 W x 3 95 D x 1 02 H Weight 430 g HDMI Output HDMI connector type 19 pole HDMI Type A receptacle Standard DVI 1 0 HDMI 1 4 Color depth Deep color support up to 36 bits 12 bit color Color space RGB YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 ...

Страница 91: ...2 Ports Port name Port nr LW2 LW3 Local serial port P1 Optical serial link P2 SW4 OPT TX240RAK Audio Video Ports Port name Video port nr LW2 LW3 Emulated EDID memory Audio port nr LW2 LW3 DP in I1 E1 I1 HDMI1 in I2 E2 I2 HDMI2 in I3 E3 I3 DVI D in I4 E4 I4 Audio1 in I5 Audio2 in I6 Optical link out O1 O1 Local HDMI out O2 O2 USB Ports Port name Port nr LW3 USB connector D1 USB Composite channel S1...

Страница 92: ...5 255 255 0 Static gateway 192 168 0 1 DHCP Disabled LW2 LW3 port number 10001 Parameter Setting Value RS 232 settings Control protocol LW2 Baud rate Databits Parity Stopbits 57600 8 No 1 Operation mode Pass through Command injection port nr 8001 GPIO port settings Direction Input Output level High Only for SW4 OPT TX240RAK model 11 3 2 Receiver Parameter Setting Value Optical input port propertie...

Страница 93: ...mode Control protocol CI port number Port name Remote port name Enabled Disabled setting Local output port Port name HDCP mode HDMI mode Power 5V mode Test pattern mode clock source and type Serial port RS 232 mode Control protocol Baud rate Data bits Stop bits Parity Port name and CI Command Injection port number Network settings only for SW4 OPT TX240RAK model DHCP status enable disable Static I...

Страница 94: ...t legend Audio only Video with embedded audio 1 Sn Made in EU Hungary RoHS For best performance use OM3e or OM4 fiber cable INVISIBLE LASER RADIATION AVOID DIRECT EYE EXPOSURE CLASS 3R LASER PRODUCT OUTPUT POWER 5mW CLASSIFIED BY EN 60825 1 2014 RADIATED WAVELENGTHS 778nm 800nm 825nm 850nm 911nm To reload factory defaults press Show Me for 10 seconds then quickly 3x Rear View Side View 11 6 2 Rece...

Страница 95: ...erous types of regularly used connector and cable types to connect audio devices Please always make sure that a connector or cable fits your system before use ATTENTION Never join the phase inverted negative cold or poles either right and left to the ground or to each other on the output side as this can damage the unit INFO Use a galvanic isolation in case of a ground loop The Pinout of the 5 pol...

Страница 96: ... F95 Reserved F23 1920 x 1200 59 56 Hz D F96 2560 x 1600 59 86 Hz D F24 2048 x 1200 59 96 Hz D F97 3840 x 2400 24 00 Hz D F25 F28 Reserved D F98 1280 x 720 60 00 Hz H3D F29 Universal_DVI D F99 1920 x 1080 60 00 Hz H3D F30 1440 x 480i 60 05 Hz H F100 1024 x 768 60 00 Hz H F31 1440 x 576i 50 08 Hz H F101 1280 x 1024 50 00 Hz H F32 640 x 480 59 95 Hz H F102 1280 x 1024 60 02 Hz H F33 720 x 480 59 94 ...

Страница 97: ...roduct that has been 2 1 Modified repaired or altered by anyone other than a certified Lightware engineer unless expressly agreed beforehand 2 2 Used in any application other than that for which it was intended 2 3 Subjected to any mechanical or electrical abuse or accidental damage 2 4 Any costs incurred for repair replacement of goods that fall into the above categories 2 1 2 2 2 3 will be borne...

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