manualshive.com logo in svg

Lightware DP-OPT-RX150, Руководство пользователя

Поделиться
Скачать
Lightware DP-OPT-RX150 Скачать руководство пользователя страница 30

 

6. Troubleshooting 

DP-OPT-TX150, DP-OPT-RX150 – User's Manual 

30

Applied firmware package: v1.1.13 | LDC software: v2.5.1b5

6

Troubleshooting

Usually, if the system seems not to transport the signal as expected, the best strategy for troubleshooting is to 

check signal integrity through the whole signal chain starting from source side and moving forward to receiver end.

 

ç

Use Cases

 

ç

How to Speed Up the Troubleshooting Process

 

Содержание DP-OPT-RX150

Страница 1: ...DP OPT TX150 DP OPT RX150 User s Manual Fiber Optical Multimedia Extender v3 1 05 01 2021 ...

Страница 2: ...s such as vases shall be placed on the apparatus No naked flame sources such as lighted candles should be placed on the apparatus Waste Electrical Electronic Equipment WEEE This marking shown on the product or its literature indicates that it should not be disposed with other household wastes at the end of its working life To prevent possible harm to the environment or human health from uncontroll...

Страница 3: ...e Table of Contents Step back one page Step forward to the next page Document Information All presented functions refer to the indicated products The descriptions have been made during testing these functions in accordance with the indicated Hardware Firmware Software environment Item Version Lightware Device Controller LDC software 2 5 1b5 Lightware Device Updater Software 1 5 3b4 Controller firm...

Страница 4: ...ll and Upgrade 17 4 2 Connecting to a Device Device Discovery Window 17 4 3 Control menu 18 4 3 1 Video and Link Panel 18 4 3 2 Transmitter Panel 18 4 3 3 Receiver Panel 19 4 4 Real life examples USB devices and modes 20 4 5 Terminal Menu 22 4 6 Settings menu 22 4 6 1 Device information 22 4 6 2 Log Tab 23 5 FIRMWARE UPGRADE 24 5 1 About the Firmware Package LFP File 25 5 2 Short Instructions 25 5...

Страница 5: ...duction Thank You for choosing Lightware s DisplayPort Fiber Optical extender devices In the first chapter we would like to introduce the device highlighting the most important features in the below listed sections ç Description ç Model Denomination ç Box Contents ç Optional Accessories ç Features ç Typical Applications ...

Страница 6: ...nal communication necessary for DisplayPort Link Training HDCP handshaking and USB transfer is performed on the same fiber core that transmits the video signal Both receiver and transmitter are remote configurable from either side through the mini USB connector 1 2 Model Denomination 1 3 Box Contents DP OPT TX150 Transmission channel TX transmitter RX receiver Video input output interface Type des...

Страница 7: ...d monitor Fiber link USB and HDCP status are also shown on the front panel USB Control USB management information about connected devices and firmware upgrade can be accessed with Lightware software via USB connection Universal Power Adaptor Equipped with a universal 5V DC power adaptor which accepts AC voltages from 100 to 240 Volts with 50 or 60 Hz line frequency Kensington Security Slot Support...

Страница 8: ...P OPT RX150 User s Manual 8 Applied firmware package v1 1 13 LDC software v2 5 1b5 2 Product Overview The following sections are about the physical structure of the device input output ports and connectors ç DP OPT TX150 ç DP OPT RX150 ...

Страница 9: ...B HID device connected to the receiver or the computer is powered off OFF the USB channel between the extenders is not ready 6K M EMULATE LED OFF the transmitter is in transparent USB mode default BLINKING the transmitter is in configuration USB mode see the USB Modes section for more information 1 2 3 4 5 6 Rear View 1 DC connector Connect the output of the supplied 5 V power adaptor Lightware s ...

Страница 10: ...to the receiver or the computer is powered off OFF the USB channel between the extenders is not ready 6K M EMULATE LED OFF the transmitter is in transparent USB mode default BLINKING the transmitter is in configuration USB mode 1 2 3 4 5 6 Rear View 1 DC connector Connect the output of the supplied 5 V power adaptor Lightware s rack mountable power supply can also be used PSU2x10 200 or PSU2x20 40...

Страница 11: ...ftware v2 5 1b5 3 Installation The chapter is about the installation of the device and connecting to other appliances presenting also the mounting options ç Mounting Options ç Electrical Connections ç Security slot ç Connecting Steps ç Powering On ç USB Modes ç HDCP Setting ç DP Mode and HDMI Mode ...

Страница 12: ...tandard rack cabinet width of the Rack shelf is 448 mm without the ears Fix the device to the Rack shelf as shown in the figure 3 1 2 UD kit Mounting Mounting with UD kit Under desk Mounting with UD kit Double Under Desk Double 3 2 Electrical Connections 3 2 1 Fiber Optical Connector The extenders are assembled with standard SC receptacles 3 2 2 DP Input and Output Ports DP OPT TX150 and DP OPT RX...

Страница 13: ... power cable to the extender unit and then to the power outlet The unit is immediately powered ON After the extender units are initialized the attached DP source and monitor can be powered on ATTENTION If the power LED does not light up upon power up the unit is most likely damaged and further use is not advised Please contact support lightware com INFO The laser becomes enabled any time the trans...

Страница 14: ... fiber cable the setting is store in the receiver and the USB mode will be changed after reconnecting Step 1 Power ON the extender s and locate the hidden function button on the bottom side Step 2 Press and keep pressed the button by a thin tool e g paper clip for about two seconds Release the button not more than five seconds Step 3 The current USB mode is visible on the front panel ATTENTION Whe...

Страница 15: ... transmitter is connected to the DP input port of the display device the extenders are in DP mode In this case the source sends DP signal Display is Connected by a DVI HDMI Passive Adaptor When the DP output port of the transmitter is connected to the DVI HDMI port of the display device through a passive adaptor the extenders and the source are in HDMI mode In this case the source sends DVI HDMI s...

Страница 16: ...ed by a computer through the USB port using Lightware Device Controller LDC The software can be installed on a Windows PC or macOS The application can be downloaded from www lightware com The Windows and the macOS versions have the same look and functionality ç Install and Upgrade ç Connecting to a Device Device Discovery Window ç Control menu ç Real life examples USB devices and modes ç Terminal ...

Страница 17: ... desired folder ATTENTION Please check the firewall settings on the macOS device LDC needs to be added to the exeptions of the blocked software for the proper operation Upgrading of LDC Step 1 Run the application The Device Discovery window appears automatically and the program checks the available updates on Lightware s website and opens the update window if the LDC found updates The current and ...

Страница 18: ...ation is displayed about the extenders and the video signal If the extenders are linked by fiber cable they can read information about each other and display INFO Source can be forced to send unencrypted signal if the content allows by unchecking the HDCP enable setting INFO HDCP enable setting can be changed in DP and HDMI mode also but effects only when DVI HDMI adaptor is connected When HDCP is...

Страница 19: ...eceiver only two devices are active at the same time in transparent mode the devices which are closest to the root address If an active device is disconnected the next valid device that is the closest to the root will be active INFO Channel A1 and A2 are assigned to the devices automatically when a new device is connected Port Numbers The port numbers of the USB HUB determines the priority of the ...

Страница 20: ...board on channel A1 The second row the mouse is blinking showing that the device is not available Example 2 Connecting Two USB HID Devices via an USB HUB Shown in LDC This case is similar than the first but now the mouse and the keyboard are connected to a local USB HUB The HUB with 4 available USB ports is built into the monitor and connected to the receiver the address of the HUB is 200 The keyb...

Страница 21: ...NFO Channel A1 and A2 are assigned to the devices automatically when a new device is connected they cannot be changed manually INFO The port numbers of the USB HUB determines the priority of the devices When more devices are connected to an USB HUB the USB port number determines the priority of the connected devices the lower number the higher priority This priority has an effect when the channels...

Страница 22: ... this serial terminal is intended mainly for testing and debugging purposes Nevertheless when the window is open the automatically executed commands can be followed on the screen Terminal window 4 6 Settings menu 4 6 1 Device information Basic information about the extender such as type serial number firmware and hardware revisions are displayed on this tab The Device Information tab ...

Страница 23: ...tatus Step 1 Press the big red Download report labeled button on the Log tab in Settings menu Step 2 LDC collects the needed information in a minute Step 3 When the process is finished the Save as dialog box appears Select the place where you want to save the report file The default file name can be changed The report contains the following information Current command protocol The equipment type a...

Страница 24: ... Lightware Device Updater LDU software via the USB port The application and the User s manual can be downloaded from www lightware com In order to get the firmware pack with the necessary components lfp file for your specific product please contact support lightware com ç About the Firmware Package LFP File ç Short Instructions ç Install and Upgrade ç Detailed Instructions ...

Страница 25: ...nstallation Normal install Snapshot install Available for Windows and macOS Available for Windows The installer can update only this instance Cannot be updated Only one updateable instance can exist for all users More than one different version can be installed for each user Comparison of install types ATTENTION Using the Normal install as the default value is highly recommended Installation for m...

Страница 26: ...howing the supported devices Click on the Extender button on the main screen Welcome screen Step 1 Select the Package Click on the Browse button and select the lfp file that will be used for the upgrade Package information is displayed General version info creation date short description Devices which are compatible with the firmware Components in the package with release notes Click on the Next b...

Страница 27: ...he following screen installed and update versions Update version will be uploaded to the device Add a device by clicking on the Add device button The previous screen will be shown select the desired device s and click on OK Remove a device by selecting it highlight with yellow and click on Remove device button or click on Remove all button to empty the list Enabling Factory reset will perform fact...

Страница 28: ...tware v2 5 1b5 Step 3 Upgrade the device Click on the Start button to continue A window will pop up before starting upgrading the device confirm by the OK button or Cancel to stop the process When you confirmed the upgrade process is started Details button opens a new window where the process is logged ...

Страница 29: ...lose and Next to display the summary page Repeat button starts the process again with the selected device s Open logs button opens the temporary folder where the logs can be found Export logs by saving the files as a zipped file Press Exit to close the program If the upgrade failed the progress bar of the device is changed to red restart the devices and repeat the process ATTENTION However the dev...

Страница 30: ...2 5 1b5 6 Troubleshooting Usually if the system seems not to transport the signal as expected the best strategy for troubleshooting is to check signal integrity through the whole signal chain starting from source side and moving forward to receiver end ç Use Cases ç How to Speed Up the Troubleshooting Process ...

Страница 31: ...puter directly 6 2 How to Speed Up the Troubleshooting Process Lightware s technical support team is always working hard to provide the fastest support possible Our team s response time is one of the best in the industry and in the toughest of cases we can directly consult with the hardware or software engineer who designed the product to get the information from the most reliable source However t...

Страница 32: ...5 1b5 7 Technologies Thefollowingsectionscontaindescriptionsandusefultechnicalinformationhowthedevicesworkinthebackground The content is based on experiences and cases we met in the practice These sections help to understand features and technical standards like the followings ç HDCP Management ç DisplayPort ...

Страница 33: ...ghtware introduced the HDCP enabling disabling function the HDCP capability can be disabled in the Lightware device If HDCP is disabled the connected source will detect that the sink is not HDCP capable and turn off authentication 7 1 2 Disable Unnecessary Encryption HDCP Compliant Sink All the devices are HDCP compliant no manual setting is required both protected and unprotected contents are tra...

Страница 34: ...CM audio is supported 7 2 1 Dual Mode Mentioned standard was designed to support HDMI DVI display devices too If the sink is assembled with DVI or HDMI input connector it can be connected to a dual mode DisplayPort source by a passive adaptor DP In this case source switches to DVI HDMI mode and the signal is changed to be in line with DVI HDMI requirements INFO Most of the sources assembled with D...

Страница 35: ...firmware package v1 1 13 LDC software v2 5 1b5 8 Appendix Tables drawings guides hashtag keyword list and technical details as follows ç Specifications ç Mechanical Drawings ç Maximum Cable Extensions ç Release Notes of the Firmware Packages ç Further Information ...

Страница 36: ...dy Dimensions in mm W110 x D95 x H18 Dimensions in inch W4 3 x D3 7 x H0 7 Net weight 300g Video Input DisplayPort Input DP OPT TX150 Connector type 20 pole DisplayPort receptacle Standard DisplayPort 1 1a Dual mode Color depth 24 30 36 48 bits deep color Date rates 1 62 2 7 Gbps 1 65 Gbps lane max 10 8 Gbps total Video delay 0 frame Max video resolutions 2560x1600 60Hz 4096x2400 30Hz 1920x1080 12...

Страница 37: ...4 kV Power connector DC connector 1 35 mm pin 2 kV 8 2 Mechanical Drawings The dimensions are in mm DC 5V SC MM INPUT SERVICE OUTPUT FIBER LINK USB LINK SOURCE DETECT POWER HDCP ENABLE K M EMULATE RECEIVER DP OPT RX150 Made in EU Hungary Laser Radiation 850nm Class3R Displayport and USB Fiber Optical Receiver POWER INPUT 5V DC 1 6A RoHS FUNCTION FUNCTION button Press for 2 seconds to change USB mo...

Страница 38: ...11 22 New feature Made improvements to manufacturing v1 1 12b5 Release date 2019 11 15 New feature Made improvements to manufacturing v1 1 5b1 Release date 2013 04 15 New feature Full USB HID implementation supports all special USB requests Suspend and resume support Known issue HUBs working only in USB Full Speed mode are not supported HUBs must allow High Speed communication in order to work v1 ...

Страница 39: ...eed beforehand 2 2 Used in any application other than that for which it was intended 2 3 Subjected to any mechanical or electrical abuse or accidental damage 2 4 Any costs incurred for repair replacement of goods that fall into the above categories 2 1 2 2 2 3 will be borne by the customer at a pre agreed figure 3 All products to be returned to Lightware require a return material authorization num...

Отзывы:

Нет отзывов

Бренды по названию

Популярные бренды

Загрузить еще бренды